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Rated 4.0 out of 5 by 39 reviewers.
Rated 3.0 out of 5.0 by Comodo pero pesimos alimentos La habitacion era amplia y comoda, el servicio era bueno. Pero la atencion durante el desayuno fue pesima. No contaban con el personal para atender a las personas. Pedi un omelet y tardo 30 minutos 19 June 2014
Rated 5.0 out of 5.0 by SERVICIO EXCELENTE EXCELENTE HOTEL PARA DESCANSAR Y DISFRUTAR E INICIAR ACTIVIDADES DE MANERA CONFORTABLE Y SOBRE TODO CON ÁNIMOS RECARGADOS Y DESCANSADO. 03 June 2014
Rated 4.0 out of 5.0 by Sentirse como en el cielo!!! Es grato sentir que después de un dia de labor ajetreado, pueda uno sentirse tan cómodamente relajado y tranquilo como para disfrutar su propio momento y trasladarse a un mundo de paz y tranquilidad 03 June 2014
Rated 4.0 out of 5.0 by Trato del personal excelente. En general,el trato del personal es muy cordial y atento.Las instalaciones,a mi gusto,necesitan mantenimiento o renovación,por lo menos en las habitaciones y lo más importante,tratar de eliminar los ruidos exteriores que fueron lo más desagradable en esta estadía. 31 May 2014
Rated 2.0 out of 5.0 by Dismunucion de servicios Dia 1 todos los servicios en cuarto Dia 2 me quitan vasos y recipiente para hielos Dia3 hasta las 7pm me colocan la botella de agua La probabilidad de que el dia 4 faltará una toalla era alta. En disminución el servicio. 14 May 2014
Rated 5.0 out of 5.0 by Ideal para descanso La habitación que nos tocó tenía todo lo necesario para poder descansar, bastante limpia y ordenada y con aire acondicionado. Desde nuestro cuarto se podría admirar el volcán. A un lado y enfrente del hotel hay centro comerciales. El trato en recepción fue el correcto. 21 April 2014
Rated 4.0 out of 5.0 by Bueno, pero podria ser excelente Detalles en la atención, recepción, solicite servicio de lavandería y no fueron tuve que hablar varias veces, así mismo deje mi ropa en la habitación y no se la llevaron... 31 March 2014
Rated 5.0 out of 5.0 by Excelente servicio Ideal para negocios y placer. Personal agradable y buenas instalaciones 24 March 2014
Rated 2.0 out of 5.0 by Engaño y confusión Hice una reservación igual que en otras ocasiones y el engaño esta en que no especifican que si uno pide por internet categoría de adulto mayor (mi esposa y yo) con mis nietos (2 niños) nunca especificaron hasta despúes del primer desayuno que ese precio no tiene desayunos, si siempre había sido así, razón por la cual no volvimos a desayunar con familiares que generalmente lo citamos en el restaurante del Hotel y realice mi Check out un día antes 07 March 2014
Rated 5.0 out of 5.0 by The Best Hotel in Puebla! The staff at the Holiday Inn La Noria continue to provide a wonderfully comfortable and pleasant stay for their guests. The rooms are spacious, very clean and well furnished. The towels in the bathroom are very large, thick and luxurious. One particularly outstanding feature of the hotel is the Buffet Breakfast which includes Mexican as well as international fare. The restaurant managers are always very attentive to the needs of their guests and the waitstaff are a model of efficency and courtesy. The quality and presentation of breakfast items are among the best I have ever experienced anywhere in Mexico. All in all, you won't be dissapointed at the Noria. 12 December 2013
Rated 4.0 out of 5.0 by Sleep Quality Was a wonderful experience, because was a day with too work. And i needed quiet, silence and comfortable bed. Was relaxing!! 09 December 2013
Rated 4.0 out of 5.0 by Confortable, but The bathroom is little You should moré tv channels, The Beds pillows and moré amenities is very good, at The moment when i arrived The hotel had only one person in The recepción desk and my registrarion is slowly 26 November 2013
Rated 4.0 out of 5.0 by Great service overall The staff was very helpfull getting us around town. I have stayed at this location alot and the only thing I have had an issue with is the KING beds. They tend to sag with age and are very uncomfortable to sleep on. As far as the hotel and staff they have been great every time I have stayed there. 22 October 2013
Rated 3.0 out of 5.0 by disgusting surprise I only stayed for a night and it was a short night for me, I slept a couple of hours because of my business agenda; couldn´t even have any food there, but I dropped a pen under the bed and there IT WAS: used condom!! Disgusting surprise indeed! Everything else was fine....just make deep cleaning from time to time please! 17 October 2013
Rated 4.0 out of 5.0 by Problemas con la internet Hola: por negocios soy un viajero frecuente y me hospedo seguido en diferentes hoteles, la semana pasada estuve en Puebla en la Noria y esta semana estoy en el Holiday Inn de Universidad, en el D. F. Desgraciadamente algo que no me gusta mucho de los hoteles es que casi siempre tengo problemas para conectar mis aparatos a la red, o hay mala señal en la habitación o cada vez que apago y prendo mis aparatos (iPhone, iPad) tengo que hacer todo el proceso de registro como al principio. En mi casa mi teléfono enlaza en forma automática a mi red y ya tiene la clave registrada, cuando lo prendo se enlaza y guarda la clave ya como algo de rutina. ¿Creen qué podrían revisar este punto? Me gusta mucho la cadena y desgraciadamente este es uno de los detalles que lamentablemente no hacen de mi estancia lago perfecto. 08 October 2013
Rated 5.0 out of 5.0 by Excelente Hotel Un hotel bussiness class enclavado en una zona privilegiada. Con una vista maravillosa de la rueda de la fortuna de angelópolis. 30 September 2013
Rated 5.0 out of 5.0 by excelent all fantastic, service and food, great confort, thanks 13 August 2013
Rated 4.0 out of 5.0 by Puede mejorar En terminos generales el hotel comple con lo minimo que espero de la marca, desafortunamente no he podido disfrutar de alguna habitacion superior, espero y para mi proxima visita me realicen el upgrade para hacerlo. 05 August 2013
Rated 5.0 out of 5.0 by Excelente hotel bussiness class Buen servicio, excelente ubicacion para viaje de negocios. 100% recomendado 16 July 2013
Rated 5.0 out of 5.0 by COMFORTABLE AND VERY GOOD SERVICE VERY GOOD ROOMS, NEAR EVERYTHING IN THE CITY OF PUEBLA, SERVICE VERY SATISFACTORY...ROOM SERVICE RECOMENDED... RELATION PRICE BENEFITS ESCELENT 12 July 2013
Rated 1.0 out of 5.0 by OVERALL TERRIBLE GUEST CARE BY MANAGEMENT I Spent a couple of nights at this particular establishment booked by direct billing on behalf of the large firm I work for, who often uses the Holiday Inn brands to book our large staff and conventions. At check in which by the way was very poor and with delays, I arrived at 10:00hrs from a long and tedious drive from Mexico City just to be told my room was not ready for check in, I had to wait like I homeless person until they decided around :13:45 to allow me to check in with my belongings. Valet Parking and staff is never to be found at the door for dropping of or picking up your vehicle half hour wait at least every single time you try to accomplish the simple task. At checkout time I was running late since I had to tend to a business video conference when I was suddenly and very rudely almost kicked out by hotel management who never offer the late check out option offered by most business hotels at no charge or at a minimum fee , hotel staff who also acted as if I intended to skip my bill who was to be paid by my firm direct billing, never, I asked to speak to the manager who in turn was very rude and insisted on charging me 50% of the hotel rate my reservation was originally booked in despite their awful service and the fact that I had only checked out 2hrs after check out as if I was staying at any corner motel that charges by the hour. 05 July 2013
Rated 4.0 out of 5.0 by poor service at check-in The stay in general is Good, however, the check-in process took about 40 min to get a room, I arrived after the check-in time and the rooms were not ready anyway. 24 May 2013
Rated 4.0 out of 5.0 by great service I have stayed several times here, this time, however, the man in reception was extremely courteous and polite, it really made the difference!!!, the elevators were functioning perfectly, not like the last visit, so this time my experience was formidable. I will definitely come back. Also, since I am a gold priority member, was upgraded!!! 26 April 2013
Rated 4.0 out of 5.0 by Comfortable bed but poor service. The service of the personal in the front desk is poor. In the check in they are not friendly and the check out is too slowly. 24 April 2013
Rated 5.0 out of 5.0 Enjoyable Stay and Commendable Service The facilities were comfortable and the staff were friendly and helpful. The overall experience was excellent and economical. 05 April 2013
Rated 5.0 out of 5.0 by comfortable great service and hospitable I recommend this hotel it was very clean staff very freindly and professional and accomandating the hotel is in a safe and central area reasonable pricing food was excellent. The only thing is that when we booked it said breakfast was included but it wasn't price and the quality of the buffet or a la carte was reasonable overall rating ``A`` 11 March 2013
Rated 1.0 out of 5.0 by No Cumplieron lo que ofrecieron En mi confirmación se dijo que contaba con almuerzo y al llegar mi familia les cobraron $785 de almuerzo por los 4 cuando no es lo que decía la reservación.. 02 March 2013
Rated 5.0 out of 5.0 by Holiday Inn La Noria Un muy buen hotel con personal calificado y atento. El restaurante ofrece comida agradable y el buffet esta muy completo. El gimnasio esta bien equipado. Me gustaría que la alberca tuviera agua caliente ya que no me fué posible hacer uso de ella. 29 January 2013
Rated 5.0 out of 5.0 by GREAT SERVICE This is the 2o time we stay in this hotel and we love it 09 January 2013
Rated 5.0 out of 5.0 by YES, BED ARE GREAT. THIS IS A GREAT PLACE FOR VACATIONS, BUSINESS OR JUISTRELAX, THE BUFFET IS POOR, NEED VARIETY. IN THIS CASE, I PREFER THE MENU. 13 December 2012
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