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Rated 4.3 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by 品牌宾馆 设施不错,服务质量总体是好的。个别有不足。 我认为你们要求50个字不合理,希望调整,否则我就不参加调查了。 我认为你们要求50个字不合理,希望调整,否则我就不参加调查了。 我认为你们要求50个字不合理,希望调整,否则我就不参加调查了。 应该满50字了,满意了吗? 15 June 2014
Rated 5.0 out of 5.0 by Love it My wife and I love the stay in this hotel - friendly staff, very clean and comfortable, good location, etc. 12 June 2014
Rated 5.0 out of 5.0 by 客房整洁,床很舒服 很赞!服务员热情,礼貌,并且很专业。 服务员对附近很了解,可以帮助我们找到当地特色的地方。 还给会员提供一份免费的饮料,青岛啤酒很赞! 12 June 2014
Rated 4.0 out of 5.0 by 交通便利, 房間整潔 酒店位於市心,因此出行及交通均較便利。至於房間方面,設計大方得體,清潔和維護程度也不錯,但是浴室的洗浴用品和個人護理用品略嫌不足。 11 June 2014
Rated 5.0 out of 5.0 by 员工服务很好 整体较好,但房间稍显老旧,需及时维护 员工服务态度很好,让人满意 酒店整体价格很高,性价比稍低 餐饮种类较少,适当添加菜品 09 June 2014
Rated 4.0 out of 5.0 by Comfortable bed and good breakfast The bed and pillow are very comfortable and buffet breakfast is good too. But the cafe is full on Sunday morning when we reached there, guests were requested to queue up for their tables. The concierge staff is attentive when we wanted to borrow umbrellas and asking for direction. They also help me to book for the hotel airport shuttle bus. The only disappointment about our stay is the buffet dinner on the last night of our stay. Some of the food and juices were not replenished and the fresh seafood is not fresh. The porridge section indicate that there were prawn and crab porridge, when we asked for crab porridge, they said the only have prawn porridge. Used plates and bowls were not cleared in time, so we have to stack them up and put aside of the table. 09 June 2014
Rated 3.0 out of 5.0 by Great staff but noisy hotel First, great thanks to the staff, they free upgraded us during check-in because our original room was not yet available .. but it was only 11.00 am. So they can only ask them to wait until 02.00pm but instead of, they upgraded us and it was reaaly appreciated. Unfortunatly, it is very noisy in the hotel because EVERYTIME somebody open close the door of his room, it make a big noise very disturbing. I can not understand how an hotel at this level can accept that. Is it so difficult to imagine a system to reduce the speed of the door when closing ? So, we got a night quite difficult due to that Please paid attention to these small detail which made the difference between a good hotel and a great hotel Also, the room cleanlinessand on the amenities of the floor was so so ... 06 June 2014
Rated 5.0 out of 5.0 by 服务一流 服务非常到位,酒店环境也很不错。期间由于订的房间没有收拾完等了40分钟,酒店前台直接给我升级了房间,感觉很贴心!就是早餐没有想象的那么好 06 June 2014
Rated 3.0 out of 5.0 by 服务有待提升 位置很好,酒店硬件设施也不错,房间也算比较大,床很舒服。相对服务比起其他的HI甚至HIX都要略逊一筹,CI速度较慢,女接待经提醒才想起给大堂吧饮料券,未能及时提供净房也没有抱歉,旁边的男接待用说教的口气服务另一位因暂无净房不能入住而生气的先生,这个口吻实在让人不舒服。收取洗衣单的服务员快速的连摁两次门铃就会破门而入,还好衣着整齐。CO效率也很低,全程无沟通,礼宾员也不会再如入住时那样协助提行李叫出租,一切都是自助完成。Anyway,毕竟不是IC或CP,不能要求太高,尚可吧。 04 June 2014
Rated 2.0 out of 5.0 by Room is so small, looks like not the standard holiday inn hotel Room is too small, which leads me think if its real holiday inn. First altitude during check in is not so welcome. Welcome gifts well prepared in room and looks nice. 04 June 2014
Rated 5.0 out of 5.0 by 位置不错的酒店 酒店就在家乐福旁边,出行较为便利。也帮我们升级了房间,舒适度不错!正好IHG有活动,所以相对平时价格不错 03 June 2014
Rated 5.0 out of 5.0 by 位置不错,服务一流 酒店离奥帆中心比较近,附近交通很方便。服务人员服务相当不错,是一家值得推荐的酒店。唯一的美中不足就是早餐收的太早了。一般别的HI收早餐的时候会提醒顾客要收餐了,这里是我吃完一抬头,啥都没有了T_T 02 June 2014
Rated 3.0 out of 5.0 by 酒店一般,但是价格不低 酒店一般,但是价格不低。前台不能识别会员,后来告知后,升级了房间,说是有欢迎水果,但是迟迟不送来...... 28 May 2014
Rated 5.0 out of 5.0 by 很棒的酒店,性价比高 酒店位置很好,房间够大,白金会员有识别升级,还有行政待遇。员工都很热情。早餐丰盛,这次入住挑不出刺来。下次来青岛一定还会入住。 15 May 2014
Rated 4.0 out of 5.0 by 交通便利,服务很好 周五晚11点CI,前台服务热情,识别白金卡会员,主动升套。入住两天,感受都不错,就是最后一天空调有点故障,导致房间很冷。总体不错。 03 May 2014
Rated 4.0 out of 5.0 by 轻松旅程 酒店位置不错。紧挨个家乐福,位置在市政府边上。就是给我的房间看不到海。楼层比较安静,就是房间里边角的颜色显示了这不是一家太新的酒店。入住当天一个戴眼镜的礼宾员服务非常赞~ 28 April 2014
Rated 5.0 out of 5.0 regular visitor nice place Hi, I am regular visiting Qingado and stay at the Holiday Inn, it's a good location, staff is friendly and finally they have a small bar in the lobby, unfortunately beer only in bottles :-( 06 April 2014
Rated 3.0 out of 5.0 by 方便快捷,标准的holiday Inn 入住办理非常快捷,前台工作人员熟练,预订的吸烟房间,但入住房间后感觉遗留的烟味特别强烈,地下停车场比较复杂,也不太方便。 28 March 2014
Rated 4.0 out of 5.0 by 很好的酒店 位于海边较近的假日酒店,前台服务非常好,我要求换一个能看到海边的房间,服务员立刻帮我升级换房。金卡会员身份识别也非常好,只是金卡会员没有每日客房水果,有点小小的遗憾。 18 March 2014
Rated 4.0 out of 5.0 by Staff and Service / Location I thoroughly enjoyed my stay at the Holiday Inn Qingdao City Centre. The staff are very friendly and accommodating to all the requests. What's more, they are on standby 24/7. Kudos to Holiday Inn for having a team of very well trained staff. Holiday Inn Qingdao City Centre is located in a very central location and within reach of the many places of attraction either on foot or by vehicle. Guests can easily hire a vehicle through the hotel to take them to the desired places of attraction. On top of that, one of their staff, Andy (Front Desk Manager) dishes out useful tips on places of attraction to go to. And he even helps you to write your destination in mandarin if ever there are any communication problems between you and the local taxi drivers. Carrefour is also located next door to provide all your basic amenities if the need arises. 16 March 2014
Rated 5.0 out of 5.0 by 像家一样的酒店 自2011年酒店建成已入住多次,每次都很满意。酒店服务人员很热情,能主动排忧解难,且对IHG优越会会员身份识别特别好,每次都有升级。这次升级到套房,感觉特别好,还有送来的小吃酒水,特别贴心。这里已经成为我在青岛的首选,也是我在青岛的家。 16 March 2014
Rated 5.0 out of 5.0 by 商务人士最好的选择 干净舒适,经济方便,行政酒廊的服务很好。我们公司长期以来一直在青岛有项目,住过很多此类的酒店,但是只有假日给我宾至如归的感觉。 23 February 2014
Rated 4.0 out of 5.0 by 服务很到位,餐饮要改进 这是我第三次入住了,一直都是很喜欢这一家酒店的,因为这里的员工基本上都跟其它国际高档酒店的水准没大差别了,很多细节都很明显地是经过用心培训,所以这方面实在没有可以挑剔的地方。 客房还是这样舒适整洁,上网网速不慢。 唯一需要提出的,是火锅自助餐。我2012年在这酒店吃的时候,那个火基本上弱得没法把东西煮熟,今年明显改善了,不过可以选择的食物,特别是肉类就比一年前少了,一些肉丸都没了。也可能中国人吃这个的习惯是一开始就把所有的东西都拿了回去,不是边吃边拿,所以到我要吃的时候,很多食物都没了,酒店也不打算在填补了吧? 餐饮方面感觉也是需要改进的,自助晚餐不吃火锅,自助餐其他的选择,在食物配搭方面感觉也是怪怪的,就是吃面条吃不到“完整”的一碗面,吃米饭可配的菜也不多,寿司也只是简单凑合。早餐感觉也是一样,选择是有很多的,却有一种说不出来的奇怪配搭的感觉。虽然味道不错,但以收费的早晚餐来说,好像比我在北京,厦门,成都的洲际集团酒店吃过的都逊色啊! 另外,还有一个看来是所有假日酒店都存在的问题,就是白金会员可以延迟退房,因为都知道会出问题,我都去了前台问过,在正常退房时间过后,延迟退房的要不要先更新门卡才可以开门,前台说不用,说我是白金会员,已经设定好了,可是最后还是不行进不了客房,回到前台还是要再核对个人资料才替我把门卡弄妥,因为我在很多其它的假日酒店也发生过类似事件,就不特别责怪你们了。 总的来说,我还是很喜欢这家酒店,都已经打算再次预订入住了,希望酒店可以办得越来越好吧! 20 January 2014
Rated 5.0 out of 5.0 by Great Experience Although it was only a one-night stay,I was pretty impressed by the quality of the service and the cosy facilities. When travelling ,you are expecting to have the right service,right breakfast and most importantly the right kind of people around you,Holiday Qingdao has them all. 17 January 2014
Rated 5.0 out of 5.0 by 服务非常好的酒店,下次再来 非常好的酒店,位置很好,出门方便,离海边很近。 最为重要的是服务很好,从入住到离开感觉很好,优越会的会员身份很有尊崇感,呵呵 下次来青岛还住这里。 地下车库可以稍微整理下,光线有点黑 14 January 2014
Rated 5.0 out of 5.0 by 特别好的体验 我很开心把公历新年的跨年安排在了假日,本来是要去洲际,但是听朋友没今年没烟花就放弃了。事实证明给我留下了很美好的印象。 我想特别提出来感谢一位姓郝的女员工应该是经理吧,服务以及贴心度远超我的期待。只是因为接线员一个不算“问题的问题”就给了我特别额外的优待,让我非常意外以及惊喜,酒店的位置很好,在热闹的商圈。 本来预定的是2晚的住宿,因为在青岛海边游玩着凉嗓子发炎提前结束了行程返京,所以无奈取消了第二晚的入住,感觉挺不好意思的,不过再来青岛的时候我一定会第一优选中心假日,也会推荐给身边有造访青岛计划的好友。 提个小建议,青岛的湿度一直都挺高的,我入住那天湿度很低,随身携带的生活机显示室内湿度只有26%特别干,嗓子难受。建议考虑问下客人是不是要增加个加湿器什么的,很有必要嗷。 05 January 2014
Rated 5.0 out of 5.0 by best location and friendly staff It was a great choice. best location for shopping and dining. 02 January 2014
Rated 2.0 out of 5.0 by It's not hard to learn the service intonation for the Chinese staff! Excellent location, beautiful decoration. Most hardware is acceptable. But the more important thing is not the things mentioned above, I mean, maybe service is much much more important. Abviously, they are lack of service spirit on the customs shoes,not just intonation but other things need to improve. A very tiny things is fruit, I've upload, pls let other guys know what's the really holiday inns welcome fruit basket. I really wanna say I've never receive a huge shock like this. 29 December 2013
Rated 4.0 out of 5.0 by good enough I stayed 2 nights for a business and I enjoyed the time. Reasonable price and much better service than I paid for. I will stay again next time! 25 December 2013
Rated 3.0 out of 5.0 by Dirty carpets and hot rooms The hotel was generally ok but the carpets in the room were very dirty and it was contonuously so hot. However it is winter the rooms should not be so hot when the heating system is turned off. English knowledge of te staff is moreless poor and it was hard to communicate. Contnuous and repeating booking problems in my 3weeks staying. 22 December 2013
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