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Rated 3.7 out of 5 by 118 reviewers.
Rated 3.0 out of 5.0 by Staff is fantastic The staff working on the night of Wednesday July 23rd were fantastic. The gentleman working in the Beer Garden noticed I left my phone on the table. As soon as I returned to my room, I had a call notifying me I left it on the table. This made my whole visit! As to the airport shuttle, it is very difficult to find at the airport; and there are no instructions on the website how to find it. This should be corrected since there is no help or signs at the airport to find it. As to the facility, it is nice but the air conditioning struggled. However, the beer garden helped make up for this and helped me get a nice sleep as well. Again, staff as a whole were very nice but special thanks again to the gentleman working the beer garden that evening for his care and service. 28 July 2014
Rated 4.0 out of 5.0 by Angenehmer Aufenthalt Gutes Hotel in ruhiger Lage, gute Anbindung an Düsseldorf / Flughafen. Zimmer gut ausgestattet, nicht mehr allerneuester Stand, aber absolut in Ordnung. pool für die Gäste mit nettem Aussenbereich.Im Sommer mit Poolbar, sehr nett. Frühstücksbüffet mit breiter Auswahl. 24 July 2014
Rated 2.0 out of 5.0 by Gewollt und nicht gekonnt Das beste am Hotel ist die Bar, das Schwimmbad und der Shuttle. Alles andere ist nicht mal 3 Sterne wert. Für Zimmer 194 müsste man eine neue schlechte Note erfinden. 21 July 2014
Rated 4.0 out of 5.0 by Staff During the visit on the first night I identified myself and never had to identify myself again. The staff remembered my name and room number. 12 July 2014
Rated 4.0 out of 5.0 by Stay and Park service Excellent service to stay one night over before taking a flight fior vacation and leave your car on the hotel's parking place. Value for money. Basic, but clean hotel and a small breakfast service for the early birds who needs to go to the airport. Airport only 15 minutes from hotel with free taxi service!! 12 July 2014
Rated 2.0 out of 5.0 by Don't Stay here in the summer The main fault of this hotel is the air conditioning. In the common areas it generally doesn't work well throughout the hotel and it was warm and humid inside. Each room has an individual, in wall unit that seems to get cold, but the fan did not blow the air into the room. The fan had three settings as well as an auto function, but it did not matter which was selected...none of them worked. My family and I were going to change to another room just to find out that that room had the same issues with the air conditioner. When I requested for a maintenance worker to come to the room, they sent a housekeeper that kept telling me that "this was not America." I tried to tell her that in Germany the fan should work in an air conditioning system. She did not understand. She further tried to tell me that all the rooms were the same, so I assumed every room was in need of air conditioner repair. We had a horrible night's sleep and could not open the windows because it was humid and warmer outside. 10 July 2014
Rated 4.0 out of 5.0 by Park, Sleep & Fly für drei Wochen - Top! hat alles sehr gut geklappt und wir haben das Angebot bereits 2x genutzt. Eine absolute Empfehlung! 02 July 2014
Rated 4.0 out of 5.0 by Great value We stayed here because of the hotel's proximity to the airport and the availability of a shuttle. Staff were friendly and accommodating, even the restaurant employees happily accommodated us when we walked in five minutes prior to closing time. I was expecting a no-frills hotel, but was surprised to see that the hotel offered many additional amenities such as an indoor/outdoor pool, etc. The room I would describe as clean, comfortable and spacious, but not necessarily luxurious. Perfect for guests who are planning to use the airport or staying in Duesseldorf for business. The price was just extremely reasonable. My only critique was that the shuttle was really full in the morning, so we had to take an earlier one. Some customers who couldn't get on the shuttle were also having problems locating a taxi, so this aspect needs to be taken into consideration before booking. I was pleasantly surprised that the hotel even offered coffee and croissants to early guests traveling on the 4:40 shuttle. Overall a pleasant experience and we will definitely use the hotel the next time we travel through DUS airport. 01 July 2014
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