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Rated 4.2 out of 5 by 347 reviewers.
Rated 3.0 out of 5.0 by Family room problems Uncomfortable bed Although family room booked glasses and mugs and to kitties and tea and coffee only for two people. In spa towels were very old and thread bare. Not enough loungers and chairs next to the pool. 25 February 2015
Rated 4.0 out of 5.0 by Friendly staff and good service Very pleasant stay, clean and comfortable. I will return next time I'm in the area. 24 February 2015
Rated 5.0 out of 5.0 by Good hotel with excellent pool facilities I have used this hotel numerous toimes and keep returning. It is ideally located close to the M4 and Reading. as well as the usual Holiday Inn features it also has an excellent pool, jacuzzi and sauna. 19 February 2015
Rated 5.0 out of 5.0 by Super Relaxing & Comfortable Stay Booked 4x nights this time round but I have stayed at this hotel previously. Really enjoyed my stay again. Clean & Comfortable rooms, super helpful & courteous staff. They make you feel very welcome & are always helpful. Breakfast staff are especially attentive & go that extra mile to ensure needs are met. 16 February 2015
Rated 5.0 out of 5.0 by Great relaxing break... Our first stay (family of four) at the hotel and we all agreed we would like to return again. Staff were very friendly and helpful. Rooms were clean and spacious, although a little noise pollution from the neighbouring room. Breakfast was very good and well presented, again great service from the staff. Our children loved the pancake machine. On the second breakfast morning they ran out of bacon which I found a bit surprising, however, one of the staff members went out to a local store and bought some which I thought was very nice touch so I got my bacon in the end!! Another good aspect of the hotel is they take the Tastecard which gave us 50% of our food bill when we ate in the restaurant. The food was very good, I had a medium rare rump steak which was cooked to perfection my wife had a very nice burger, my eldest son had a steak which he enjoyed. My youngest had cottage pie from the children's menu. It was a bit dry with not much meat sauce. Again service was great led by Antonio. 16 February 2015
Rated 4.0 out of 5.0 by Painfully Slow Internet Connection The internet connection was painfully slow and dropped out between pages making it almost impossible to use. Also not the friendliest of welcomes when trying to drive in I was challenged by a man in a flourecent jacket who asked me if I was staying in the hotel. (part of the car park seems to be allocated to football supporter parking on match days). 16 February 2015
Rated 5.0 out of 5.0 by excellent service Other than the obvious accommodation the primary service was the food and beverage. Excellent attentive, polite and friendly staff. A credit to the hotel and management. 16 February 2015
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