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Rated 4.2 out of 5 by 314 reviewers.
Rated 4.0 out of 5.0 by Friendly inviting staff We found the friendliness of the staff very welcoming. The hotel is clean but some of the fittings in the room and especially the bathroom need updating. The breakfast was excellent but the coffee/tea arrangements were annoying in that one was not able to help yourself. 28 August 2014
Rated 4.0 out of 5.0 by It did the job...... Stayed for the weekend to go to the Reading festival and did the job perfectly. The room, a triple, which was a double and a makeshift bed although not ideal was ok I was expecting 3 single beds but did not check so that was down to me! The bathroom was functional if a little tired but the power shower was great!!! Staff were courteous and friendly and breakfast was good. Overall a good hotel, free car park and only a couple of mile from Reading centre which equates to a £12 taxi ride or £1.50 on the bus. Hope this helps :) 28 August 2014
Rated 4.0 out of 5.0 by Great value We booked early to get the saver rate & was definitely worth the money, breakfast was fresh, rooms were spotless but the only downside was the price of drinks, £4.90 a pint & £6.65 for a medium wine so not cheap to relax!! 28 August 2014
Rated 5.0 out of 5.0 by Nice stay, menu needs to be different to other HI's Very nice break even though the hotel was full with Festival goers, this meant the bar 28 August 2014
Rated 5.0 out of 5.0 by Stay no problems with the experience-seemed more efficient than last year where there were mistakes on prices taken from my account and additions which were made at the time. Just right/no difficulties on this occasion-good staff. 28 August 2014
Rated 5.0 out of 5.0 by weekend stopover for reading festival had a wonderful stay at this hotel for the reading festival weekend. the room was immaculate and very comfortable. the staff very friendly and helpful and the complimentary use of sauna ,swimming pool etc was a nice inclusion.. the price ,considering it was reading weekend was very reasonable. the only small problam i found was that the room was quite warm and the temparature did not appear to be changeable downwards. as a base for the reading festival it was great but do budget for bus and taxi fares as hotel is about 2.5 miles from town centre 28 August 2014
Rated 4.0 out of 5.0 by Ideal for the Festival I stayed here for two nights during the Reading Festival. I found the hotel to be ideally situated for attending the event. The hotel is just off the M4 so is easy to get to and from. Upon arrival I was given a handout with festival information, 5 pages of info including maps, bus timetables, taxi numbers and other general info, a nice touch I thought. The bus stop is immediately outside the Hotel and takes you to the train station in under 15 minutes. Taxi's back from the Town Centre vary £12 one night and £10 the next. The bar in the hotel is reasonably priced and stayed open into the early hours. It also has a decent menu of snacks all be it a little over priced. The food that I did have was however of good quality and quantity. The Hotel is just off a main artery into Reading but it did not feel like it. Set back from the road there is very little noise once you are inside. The hotel has great leisure facilities, is clean, of a decent standard and the breakfast was as good as any other that I have had. I would recommend this hotel if visiting the area. 27 August 2014
Rated 4.0 out of 5.0 by Excellent Service and Value Enjoyed our stay here very comfortable bed, access to fitness centre, pool etc. Breakfast had good variety and overall experience was very relaxing. Only negatives I can think of are the sheets were not changed during the entire duration of our stay i.e. 4 nights and the wireless internet was slow. 27 August 2014
Rated 4.0 out of 5.0 by Last minute booking This was a lte booking as work in the area had overrun and having stayed at Holiday Inn before I was happy to book. price was high duee to late booking but the staff were very friendly and I would return if in area. 26 August 2014
Rated 4.0 out of 5.0 Hotel and Staff The location of the hotel is good, close to M4. The hotel employees were very helpful and friendly. 26 August 2014
Rated 5.0 out of 5.0 by Reading at august bank holiday 2014 Holiday Inn Reading made an ideal venue to stay while keeping near to our younger family who were camping at The Festival. 26 August 2014
Rated 2.0 out of 5.0 by Checking in Room was not ready despite being about 6 hours later than the checking in time. 22 August 2014
Rated 5.0 out of 5.0 by Family Visit Staff was pleasant, especially pool staff. Food for kids was poor. Was close to where we could travel by car or train. 22 August 2014
Rated 5.0 out of 5.0 comfortable good service nice staff Very comfortable, good food, very nice staff convenient for motorway access 18 August 2014
Rated 5.0 out of 5.0 by Brilliant friendly hotel, highly recommend! Fab hotel, lovely and clean, everything you need for a comfortable stay, what makes this hotel really special is the staff, every member of staff you meet from managers to house keeping are so friendly and helpful, nothing is too much trouble. We stayed here last year and again this year, My husband, myself and 3 children and would definitely return again, loved it! 15 August 2014
Rated 5.0 out of 5.0 by Excellent Service but Poor Breakfast Everything about our stay in this hotel was excellent except for the breakfast. Breakfast was served as a buffet which meant that the majority of the cooked food was luke-warm and the plates were cold which made the problem worse. Fortunately, we had a good deal and the breakfast was included in the price. If we had been charged the advertised £14.95, we would have asked for a refund - it really was that bad. Such a shame because dinner the evening before was superb and everything else about our one-night stay was really enjoyable. First-class service from every member of staff we met - they are a credit to the company. 14 August 2014
Rated 5.0 out of 5.0 by Above Expectations We had an overnight stay which was excellent value and of a surprisingly high standard for a budget hotel. The room size was good. The whole hotel was spotless including our room. On entering the hotel the reception area is attractive and inviting. All staff were welcoming, friendly and helpful. 14 August 2014
Rated 1.0 out of 5.0 by family stay nice room but noisy through adjoining room door.-as a family the room was not quiet due to this issue Leisure club and pool in particular very dirty with mould evident around the pool sides-especially bad around pool ingress and egress. Showers in poor repair and dirty-whole pool area smelt of mould with very cloudy water-correct levels of chlorine? Only one member of staff on duty in the leisure club on Saturday evening. Selection of food at breakfast poor at 10.00am-not the usual choice-staff tidying food away before 11.00 and tidying up around myself and the family whilst we ate breakfast. No mention of availability to upgrade as per the members club booking at any stage of booking in. 13 August 2014
Rated 5.0 out of 5.0 by Good location, great staff Handy location. During our short stay we visited Oxford (recommend Park and Ride of A34), train into London (bus outside the hotel to Reading station, £5 return for group ticket for 3) and Chessington (best to leave early as it gets really busy). Could have done with an extra day to chill in Gym and Pool !!! Staff hard working, helpful and friendly. I felt that there was a good team spirit among the staff. 13 August 2014
Rated 4.0 out of 5.0 by Comfortable bed and clean room Lovely and relax after shopping. perfect for just one night only. The waitress was a bit in shocked when I mentioned that we are deaf, she went speechless for a few while! then she serviced us well. I think your staff may need some deaf awareness for next deaf customers. 13 August 2014
Rated 5.0 out of 5.0 by regular stay The hotel is ideally situated just off junction 11 of the M4. there is ample car parking even though the area is a busy residential one. The staff are very professional as well as being friendly and helpful nothing is to much trouble. The rooms are very hotel standard but clean and comfortable and offer great value. 13 August 2014
Rated 5.0 out of 5.0 by Great location and hotel facilities This was the second time we had stayed at this hotel, rebooked as we had enjoyed the first visit so much. Love the pool and sauna facilities. Great location just off the motorway, handy for Thorpe Park, LEGOLAND and London. Had evening meal which was good although my Cesar Salad was a bit small for the amount of money they charged and we had to wait a few extra minutes to have our order taken but the manager did come and apologise for that. Good size rooms for a family of four, loads of space to put bags etc and move around. Had a good nights sleep, quiet and restful. Would stay here again 12 August 2014
Rated 5.0 out of 5.0 by Will use this hotel again! All of the staff were extremely courteous, polite and could not do enough to help. This is the 4th time I have stayed at this hotel and each time it has improved. Well done team, I look forward to staying again in October! 12 August 2014
Rated 5.0 out of 5.0 by All good this week Room and service exemplary last week. No issues relating to sink, smell, towels etc though this weeks room slightly smells of damp 11 August 2014
Rated 4.0 out of 5.0 by Typical Chain Hotel Typical Chain Hotel. Enjoyable swimming pool, sauna, and jacuzzi. Had a good night's sleep and relaxing stay. 07 August 2014
Rated 4.0 out of 5.0 by Attentive and hardworking staff but room needs refurbishing We enjoyed our 4 day stay at the Holiday Inn. The room 233 needs attention: the luggage straps to hold our cases were broken the toilet WC is small and too low to the ground making it uncomfortable to sit on the sofa bed has stains and needs replacing 05 August 2014
Rated 5.0 out of 5.0 by A conveniently placed hotel with friendly staff and great for children. The hotel is conveniently situated just off the M4. We were a party of 15 adults and 8 children staying for two nights. The staff were very friendly and helpful, and very good with the children. The rooms were clean and comfortable with good sized bathrooms. The meal on the first night was extremely good, with a very acceptable buffet for the children. The children's buffet was the same on the Saturday, but the adults' buffet was very uninteresting with very limited choices and poor value for money. By contrast the breakfasts on both days were extrememely good. I can thoroughly recommend this hotel, though not the Saturday night buffet. 31 July 2014
Rated 4.0 out of 5.0 by As good as expected Great stay, the staff were friendly and efficient, location is handy for central Reading but in a reasonably quiet location. Hotel is relaxing while remaining busy, having more than adequate facilities. 31 July 2014
Rated 5.0 out of 5.0 by family friendly Very nice hotel , wonderful with with my 5 children, also children ate free thats a big plus to any family . Friendlly staff took time to talk to you and the children.Also no pool restrictions on time. 25 July 2014
Rated 4.0 out of 5.0 by A resonable stay... Just off the M4 so easy to find and convenient for the motorway. The rooms were starting to show signs of wear and tear (as you would expect), but still clean. Only issue I had was it was easy to hear noise from the adjacent rooms. Breakfast was good, food hot and good service when I requested something to be made for me. The staff were helpful and friendly. 24 July 2014
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