Rated 4.2 out of 5 by 317
Rated 5.0 out of 5.0 by Frankk1964 Excellent Stay
I would stay at this hotel again. The staff are professional, courteous and extremely helpful. Rooms are of a good standard. Facilities are superb
21 December 2014
Rated 5.0 out of 5.0 by auburnuk Relaxing over night stay
No complaints, lovely hotel, looks brand new, rooms were lovely, food lovely albeit expensive but to be expected. Only complaint is to use the hotel wifi you have to pay!
16 December 2014
Rated 2.0 out of 5.0 by Keithw51 Great expectations not realised
Not a good experience, we were travelling to visit our new grandson so it was an exciting time for us. We decided to break the journey rather than travel there and back the same day so quiet evening, nice meal, few drinks and early night was the plan.
The Hotel is cold - there is no nice way to say it, it was bleeding freezing! We were not alone - one diner had their coat on, one had a huge scarf / wrap and only her hands peeped out to get the food.
Then the food was not good TBH, Garlic Mushrooms on a toasted bap? Strange - and the juice had made the bap soggy. Then the Steak and Ale pie- Award winning? I think not. presentation was poor.
Room quiet and bed comfy. Again, room cold, the air con did kick in but it was slow and when we were in the restaurant, it reset itself down to the lower level so we returned to a tepid room - and as the restaurant was cold we froze.
Breakfast was very nice - albeit it could have been warmer (the lights were not warming the food enough) and the plates hot. Again, drafts all around undermined a nice breakfast.
Overall not an enjoyable experience!
16 December 2014