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Rated 4.3 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 by family A super weekend to spend with our grandchildren and catch-up on family matters as well as planning our next weekend. 24 July 2014
Rated 5.0 out of 5.0 by Comfortable room and attentive staff Other than unfamiliar outlets, rooms were very comfortable, and staff was able to help with my outlet problem by providing the appropriate adaptor. Rooms were very comfortable. We had a rather large group and met each night in the lobby. The staff was very attentive, making the stay very enjoyable. 22 July 2014
Rated 5.0 out of 5.0 by Immaculate I first stayed here not long after it opened a few years ago. The location was a little odd - near the M4 so handy, but on an industrial estate with very little around it, though this does mean it is quiet. On this revisit much was as before - a cafe and a shop have opened immediately outside the hotel, but I was blown away by the condition of the property which was immaculate eveywhere. It still felt almost brand new. Rooms are very stylish and quiet. Comfy bed, great bathroom, which though small has everything you need and is spotless. Very good towels. My only crticism of the room was that aircon which was very much needed in the hottest, stickiest weather we've had for some time was only partly effective. Manageable but the lowest I could get it was 22c (early morning) and I prefer to sleep in rooms not warmer than 20c. The bar and restaurant are pleasant and welcoming; the food and drink though a bit pricey, of a good standard, and the service surprisingly (it was very busy) quick. On future trips I might go to the restaurant though, as the table d'hote menu is better value and the seating more comfortable for eating. Parking underground (free to residents) and a boon weather wise, is a big plus as is the free wifi to IHG members. All in all highly recommended. This was a last minute stay after other work/travel plans changed but I would definitely come back for a longer stay and take advantage of the facilities like the spa which I must admit I hadn't noticed were there prior to staying. Staff everywhere were friendly and helpful. If only all HI's were like this one:) 22 July 2014
Rated 1.0 out of 5.0 by Fixed Price Don't opt for the fixed price no matter what. I you change your plans, even in advance, you still get to pay. 10 July 2014
Rated 5.0 out of 5.0 by Very comfortable stay This hotel exceeded my expectations of a Holiday Inn. I would definitely book Holiday Inn wherever I go in future. 10 July 2014
Rated 5.0 out of 5.0 by Short and Happy Stay in Reading Great 3-day stay at the hotel. Staff were fab.! Especially the very cheerful young lady at the reception and the tall young waiter who was ever very obliging. ---- this review was written about two months later, so we forgot all the names by now! But whoever they are....they surely made our stay there great. Especially our son as he enjoyed every sec. staying there. Now, something about the Thai dishes we ordered one evening. A tad too hard was the rice, and the green curry was flaming hot that I couldn't finish it So, try avoid these if possible! 09 July 2014
Rated 5.0 out of 5.0 by Excellent Service We received such an excellent service when we came for our spa weekend break. The staff were so helpful and the hotel is very clean. We enjoyed the food, spa treatment and had fun in the pool, steam room and sauna. We will be visiting again soon. 09 July 2014
Rated 1.0 out of 5.0 by Business Trip Not Good Checked in last friday into the hotel and had booked a standard double bedroom through the hotel's website. When I checked in I was given a room which is designed for disabled people. The bathroom had different facilities obviously designed for people with disabilities. This was very uncomforting and when I asked the reception staff to change the room they said it is not possible to make this change as this was the room you had booked. I was very dissapointed with this considering I am a regular user of this hotel and a IHG member too. This has made me think twice about booking this property for the future. Would reccomend only if other locations are not available. 09 July 2014
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