Rated 4.2 out of 5 by 127
Rated 4.0 out of 5.0 by Mattieboy Holiday In Reading West
Good customer service .Disappointing bathroom and adequate room.
Was only a simple overnight stay so was comfortable enough but not somewhere I would want to stay for ore than a night
25 February 2015
Rated 4.0 out of 5.0 by Mik Rowan Business Dinner
Regular visit for business meetings and dinner. Can be busy due to large AWE facility nearby but reliable and good value. Need to get some decent toiletries into the bathrooms though.
23 February 2015
Rated 5.0 out of 5.0 by David025 Warm welcome
A really warm and personable welcome greeted me on my stay at the Reading West hotel. The staff are engaging and helpful and make this hotel stand out from competitors. With an updated menu, the food is a delight to explore. However, the rooms could do with an update and the air conditioning is noisy and ineffective.
22 February 2015
Rated 4.0 out of 5.0 by BusinessStayer134244 A business night
Use the hotel regularly. It's OK but would probably stay at one of the others if I wasn't working on this side of Reading due to traffic. This is mainly due to the fact the the rooms have seen better days. Staff and service is as efficient as it needs to be.
21 February 2015
Rated 5.0 out of 5.0 by EMcLscot Great Service
Always stay here when in the area. Food good. Rooms Clean
Staff always have a friendly welcome, service great
Never been disappointed
Thanks to the manager for the free glass of wine when he promoted the new menu.
11 February 2015
Rated 5.0 out of 5.0 by Russ1961 Project Stay Feb 14
The staff are what made my stay, the hotel is a bit worn in places althopugh not grubby or bad, this may not be 4* but the staff make this a 5* experience by being helpful and understanding to your needs. The internet let this down, although I had a good signal it must be slugged as streaming was very patchy and yet I was near reception, not at the the end of the building.
11 February 2015
Rated 4.0 out of 5.0 by foneman1821 Good Customer Service
Stayed here for four nights and enjoyed the overall package.Some areas of the hotel really need a refurb but overall it's very clean and tidy.My room was the Garden Suite and was of a good size and clean and comfortable.What makes this hotel are the very frendly staff who can't do enough for you.
09 February 2015
Rated 5.0 out of 5.0 by AP156 Reading West
A gem of the chain, small offering the more personal touch and feel. The soft pillows are to die for.
06 February 2015