Rated 4.1 out of 5 by 145
Rated 3.0 out of 5.0 by Pauldav Weekend break
Nice hotel but would have appreciated being informed there was a wedding on the Saturday before we booked. Not enough staff to cover the two bars. Guest bar was closed early to cover the wedding bar but I was told when I required a drink I would be served. Could not find any staff so returned to room.
June 26, 2015
Rated 1.0 out of 5.0 by Davemac174 Very poor standard
Tired and dated hotel. Booked an executive room but couldn't tell what I had paid the extra for. Windows in the bedrooms do not open and air-con didn't work so spent an extremely uncomfortable night . Cooked breakfast buffet food was lukewarm at best and breakfast interrupted by the chef coming into the dining room and shouting loudly at guests to enquire if they were enjoying their breakfast! Altogether a pretty terrible experience and one that I will not be repeating.
June 23, 2015
Rated 3.0 out of 5.0 by traveller179 good staff outdated hotel
hotel was ok but expense for what you get. staff are helpfull and freindly but service very slow. bedrooms need to be updated
June 21, 2015
Rated 5.0 out of 5.0 by Adscam1955 Great Example of Service
I want to record my thanks to the team at Holiday Inn Reading for the welcome and attention to detail making mjy stay feel just like home.
June 15, 2015
Rated 2.0 out of 5.0 by essex mac Beware weddings.
We found the hotel a little tired. Could do with an upgrade. We stayed because we had friends staying and we wanted to eat together in the evening.
Because the hotel had a wedding taking place, they were unable to give us a hot meal until after 9pm, and even then we were not able to guarantee it.
One of the staff guided us to a nearby public house, 10 minutes walk away. It took us 25 minutes to walk there. As luck would have it, they managed to find us a table and we had a very good, but expensive meal.
I shall not be staying at this Holiday Inn again.
June 11, 2015
Rated 3.0 out of 5.0 by Tareemike Debatable food
Overall hotel was good. the quality of the food left a lot to be desired. Wedding reception meal inedible, dried out chicken and burnt vegetables. Ruined a great day.
May 27, 2015
Rated 5.0 out of 5.0 by Maureen S Party Person
Service was very good and the staff friendly and extremely helpful. Everything for the party worked well, the staff were very accommodating in every respect. The food was excellent.
May 19, 2015
Rated 4.0 out of 5.0 by Fifi1 Evening meal lovely, could do better with breakfast
Comfortable room although furnishings dated. Bed could have been bigger with softer mattress.
Would have been nice to have free internet access without having to sign up for the reward scheme.
Breakfast was a little expensive but good selection available. Although would have been nice to have freshly cooked rather than on hot plates.
Evening meal was very nice , we had the gourmet burger which was very tasty, well cooked and nicely presented.
Overall nice hotel , however, other hotel chains offer nicer and cheaper breakfasts with modern comfy rooms and bigger beds, and overall better value for money
May 12, 2015