Rated 4.2 out of 5 by 68
Rated 5.0 out of 5.0 by Retron Fantastic!
This hotel is ideally located for the nearby wolf centre in Beenham, which is why I initially chose the hotel.
On this visit I was greeted by name and checking in was both swift and rewarding: I'd been upgraded to one of the hotel's suites! I was offered the usual Platinum perks too - a points voucher or free drink at the bar, plus free Internet access and a couple of free water bottles in the room.
The hotel itself is quiet, despite being near the A4 and a railway line. The triple-glazing takes care of the noise and sound-proofing between rooms is also good; on a previous visit a vacuum cleaner was being used in a neigbouring room but it was barely audible.
The suites (of which there are two) are unusual as the bedroom is exceptionally quiet: there are no other guest rooms adjacent to it, just the lounge area and en-suite bathroom.
The king-size bed seems wider than it is long, with massive amounts of space to spread out. It's comfortable too; I slept like a log. Indeed, with the air-conditioning running it was better than sleeping at home during the recent hot weather!
Staff at this hotel are friendly and cheery, which adds to the charm of the hotel.
Food at the hotel is good too, whether it's a bowl of chips and a sandwich delivered by room service or a breakfast buffet (with waitress service for hot food) in the restaurant. Prices seem fair enough considering it's a full-service hotel.
All in all I'd highly recommend this hotel. I was impressed the first time I visited and it's still impressive a few years later!
06 August 2014
Rated 5.0 out of 5.0 by TTRI Recent stay
I was travelling with a coach party and therefore did not book the hotel myself but as soon as I found out that we were staying at the Holiday Inn, I was overjoyed as I value the custom of the staff and prefer to stay at the Holiday Inn or Holiday Inn Express if I possibly can. The attitude of staff is wonderful and I am made to feel so welcome. In some properties, the staff recognise me immediately and go out of their way to make me welcome there. The rooms are comfortable, the bedding clean and the bathrooms are clean with necessary toiletries provided.
31 July 2014
Rated 2.0 out of 5.0 by SleeplessInReading Room too hot, windows can't be opened & air con poor
On arrival reception tried to put an additional £50 on my credit card, I was not impressed!
We wanted wifi access, this was not available if one wasn't a member of some scheme.
Then there was no lift and my friend was left to struggle with heavy luggage up the stairs.she was not impressed!
Finally the room, it would have been adequate, but the air conditioning was very poor and the windows sealed. So we spent a sleepless night in a stifling hot room, even though the air temperature outside had dropped and it was nice and fresh outside.
30 July 2014