Rated 4.1 out of 5 by 100
Rated 2.0 out of 5.0 by vac46 One night stop!
The hotel needs to updated. Especially in the rooms and the stairways need to be cooler. The staff was friendly and helpful. They need to add another elevator, they only have one and its located in the back of the hotel. So you have to use it and travel by the smoking rooms to get to your room on the second floor in the front of the hotel and also use stairs too. Another elevator needs to be added up front.
26 July 2014
Rated 4.0 out of 5.0 by Suzana Nice clean place to stay!
Clean,comfortable beds, quiet even near I-5
Great staff and restraunt too.( you will have to wait for service on day we where there only one waitress) Will stay there when coming thru again and recommend for sure!
22 July 2014
Rated 1.0 out of 5.0 by lione2328 staff and service
The check-in was terrible. It was 8pm and there were several people waiting in line because only one attendant was on duty. To make matters worse, she assigned me a room that was already occupied. That was very embarrassing! It ruined my evening. BTW, I had made a reservation ahead of time.
The next morning I found out that the attendant was a fairly new employee and inexperienced. I have stayed at this hotel dozens of times over the years and have always had a good experience until now. I now have the impression the owners are now trying to reduce costs by cutting staff. And I expected more than a free breakfast for the bad experience.
22 July 2014
Rated 2.0 out of 5.0 by Poor communication Unhappy
Booked room in good faith, was given a discounted rate but wasn't told that I would not recieve IHG reward points or breakfast. Very suprised by this and disapointed.
16 July 2014
Rated 5.0 out of 5.0 by pennm Everything works, except maybe the Wifi
Like most hotels the Wifi was a little wonky, but for the most part it worked. The room was clean and nice and the staff are on the ball.
16 July 2014
Rated 4.0 out of 5.0 by Tomboy123 Room and pool and food hours
Your staff (robin) was awesome. The only things that would have made our stay better would have been if your pool and food hours were open till 11pm or longer. We arrived at 9:50pm and by the time we checked on could not enjoy either. I think a discount should be given to guests arriving after these amenities are closed since they r paying for them but not able to enjoy them. We had to go to ablebees instead. Also. Our room was up stairs with no way to get to it without unloading our full cart and carrying our luggage on two trips back to room. A big hassle after driving 9 hours with kids
13 July 2014
Rated 5.0 out of 5.0 Great place to enjoy a vacation
Clean rooms, great service and at a good location with easy access to freeways.
09 July 2014
Rated 3.0 out of 5.0 by Mitz1127 No Style
If you are looking for style and a good, free breakfast, skip this Holiday Inn Express. It is an asphalt jungle with parking lots everywhere. The restaurant was closed when we got there and expensive with limited offerings. There may have been some kind of free breakfast, but all we saw was another menu. To get from our room to the lobby, we had to follow many twists and turns with poor signing.
08 July 2014