Rated 4.0 out of 5 by 169
Rated 5.0 out of 5.0 by M.T.A. Trato recibido
Los empleados me ayudaron en todo momento, con un excelente trato.
February 2, 2016
Rated 4.0 out of 5.0 by t1323 Chambre froide
grande baie vitré
Suite/Dupleix difficile à chauffer
January 22, 2016
Rated 4.0 out of 5.0 by John WN Breakfast
improvements needed to range and freshness of breakfast foods
January 19, 2016
Rated 4.0 out of 5.0 by Aunt Meg Friendly staff provided a problem free reception.
Very helpful staff who clearly sought to provide every comfort to guests. Great location as very central but expect to hear some noise on a weekend night as a result. Comfortable and clean room and nice breakfast served in clean and pleasant surroundings.
January 13, 2016
Rated 4.0 out of 5.0 by THMI personnel extra
bon séjour, personnel très accueillant et professionnel
January 11, 2016
Rated 5.0 out of 5.0 by tanher15 Hotel calme et bien situé
Le personnel à l'accueil est très serviable et de bon conseil pour les visites à faire dans Reims.
La chambre était très bien. La vue panoramique depuis le Bar/Restaurant du 7ème étage est très agréable.
L'hôtel est très bien situé, pas très loin du centre ville et de la Cathédrale, des commerces et des restaurants.
January 4, 2016
Rated 5.0 out of 5.0 by AWACSooner Great hotel, staff needs work.
Good hotel near the heart of Reims. Easy walking distance to the cathedral. They even have decent deals on cases of champagne (i.e. Tattainger bottles/cases are cheaper at this hotel than they are at the main store in town).
HOWEVER, there were two things that occurred regarding the staff that need addressing:
1. I was promised the points for being a Spire Elite would be added to my account for both rooms. I'm still waiting a week later...
2. BRING A PRINTOUT OF YOUR CONFIRMATION!!! They tried to first charge me a higher rate for both rooms than what my confirmation stated. Had I not pulled it up on my phone, I would have been out almost an extra 100 Euro. Second, my rate included breakfast...but they tried to charge me for that as well.
Still, I would highly recommend this hotel, as the shortcomings are an easy fix.
January 2, 2016
Rated 4.0 out of 5.0 by flsmbb Chambre agréable et bon petit déjeuner
Chambre calme, lit très confortable, restaurant très
éclairé et petit déjeuner qui a rencontré notre attente avec des propositions chaudes et froides.
December 29, 2015