Rated 4.1 out of 5 by 195
Rated 3.0 out of 5.0 by S666 HI Riyadh
The most annoying thing was that I kept being locked out of my room due to my card not working. Walking back to the reception desk, where it usually took three members of staff to deal with each customer query, so you're waiting for 15 minutes, inactive card in hand. When you complain due to this being the third time today that this has happened, a blank expression or smile. With that said, one member of staff at reception was helpful, an exception to the rule in my experience. The smell of smoke on the non-smoking rooms floor also. A really good gym, but overall, I've stayed at better three star hotels.
April 29, 2015
Rated 5.0 out of 5.0 by Scal. Bed and pillows , first class
The rooms are comfortable and clean . Average size but very comfortable pillows and bed . The food is excellent and well presented . All the staff and duty managers are friendly and helpful and welcome me like a family member .
Any problems I had were dealt with quickly and effectively .
Everyone is friendly and make my stay relaxing .
April 27, 2015
Rated 5.0 out of 5.0 by Chipman Hotel Reception
I stay in this hotel very often its close to the airport and to the center if Riyadh . I always find the reception area very friendly and useful . They always welcome me as a IGH gold member and offer me a free drink or to launder a piece of clothing for free. They arrange taxi's very quickly and overall I enjoy the experience of a good nights sleep in this hotel . But most of all nothing is to much trouble for the staff .
April 25, 2015