Rated 3.7 out of 5 by 139
Rated 5.0 out of 5.0 Good Value of Money
Reached the hotel the second time. Happy to see almost the same team especially the front desk officer and the room boys. Overall the stay was pleasant.
September 3, 2015
Rated 2.0 out of 5.0 by e2na Not a holidayinn
The experience was less than average.. The bed was not comfortable. The responsiveness was very slow.. I didn't feel that I am a platinum member ( not even just a member)..
The good points were the location and the mini snack bar on the lobby
August 24, 2015
Rated 5.0 out of 5.0 by Bilal88_4 Mesmerizing Stay
The hotel is fairly close to the airport Not too close- About 20 min drive) and by far the best advantage one can have,in addition to this is that the hotel is central to all top attractions including Kingdom Tower Sky Bridge Attraction and Al-Faisaliyah Towers revolving restaurant, The city Center with extravagant shopping mall (Riyadh Gallery) and shopping district in general. The facilities at the hotel offer comfort and exclusivity and are quite relaxing. I have stayed in other Riyadh IHG hotels and I do emphasise that HI Al Qasar is particularly preferential due to its offered facilities incorporated with the positive staff attitude. It would be unfair of me not to allow readers to experience service of a dedicated team that endeavors to satisfy guests' needs. The reception staff was really friendly professional and helpful maybe an understatement, I would like to say that without dedicated efforts of Duty Manager on the day, Sultan, Reservation staff Farrukh & reception staff Mike my stay may have not been as valued as it has been. They endeavored and did their utmost to ensure comfort and pleasure was added to my stay. if I do not mentioned that this is certainly a combined effort of the Department Manager Adel and the manager on duty like Sultan, that the staff is so dedicated to guests, it would be unfair. I want the readers to genuinely understand that I specifically took names to ensure provision of useful feedback. There are 3 Holiday Inn's in the locality, I have stayed in 2 out of 3, I have not tried the 3rd one as they do not have swimming pool yet, but Alqasar can be defined as a hotel that has both the potential to cater for leisure guests as well as business travelers. And finally, if you are lucky to have Sultan, Farrukh Mike and the most important member Adel working on a day when you arrive, you will be treated like a celebrity I would definitely recommend this to everyone. I can probably continue writing but I will close by saying go and experience yourself an exquisite service under a management that deserves credit and has exemplified its positive attitude through jewels that shine & reflect in their lobby!!!
Thank you for all your help, will definitely stay here when back in Riyadh
August 20, 2015