Rated 3.9 out of 5 by 113
Rated 5.0 out of 5.0 by Riyad Hard to impress me, but this property sure did
This is actually my second visit to this property, and I was hesitant to comment the first time around because I was not sure if the experience would be consistent.
I’m delighted to report, after my second visit to this hotel, that not only was it consistent but also very impressive and one of my best stays globally, let alone Saudi.
The only thing I really did not like was the glass enclosure of my toilet, which in my view is a really bad idea, considering that privacy is much more important than décor. It’s not a problem when traveling alone, but it is uncomfortable all of the time, and really annoying when someone needs to go to the toilet in the middle of the night and has to open the lights.
The staff really stands out. It’s not unusual to find polite and helpful staff at reception, but it is unusual to find everyone I encountered was also the same. Please keep it up!
21 August 2014
Rated 4.0 out of 5.0 by Immortal_88 Diplomatic suite
Comfortable, big room, windows are great, spa, 8th floor, great for couples
19 August 2014
Rated 4.0 out of 5.0 by jnm003 Comfortable stay
Had a comfortable stay with the room facing Cairo square offering good views. However I think the breakfast buffet menu need to have more variety!
10 August 2014
Rated 5.0 out of 5.0 by dodi52 good stay
thanks for the good service
rooms are perfect and new
29 July 2014
Rated 4.0 out of 5.0 by Al7omaidan good hotel
nice location, and staff, BIG TV on the lobby,
nice Ramadanian atmosphere
very crowded area
23 July 2014
Rated 5.0 out of 5.0 by AbinJ My opinion
The hotel is perfect ,services exlant I feel am home if I go back to same city I will be staying at the same hotel
23 July 2014
Rated 3.0 out of 5.0 by Charly55 Earning points and dishes clean
I would like to inform that I stay from 15 April 2014 till 10 July 2014 in Holiday Inn Maydan in Riyadh and till now my points still missing in my IHG account .
On the other hand dishes are not well washes and we still see the remaining food on these dishes.
21 July 2014
Rated 5.0 out of 5.0 by KM*1 Simply Fantastic
A great facility, 5 star service throughout. Attentive staff, fantastic food
21 July 2014
Rated 4.0 out of 5.0 by samady Reception
It seems that the occupation of the hotel grow rapidly comparing to last year however number of reception staff remains the same
If you are lucky and welcomed by Harish who is the only reception staff still there since the opening you'll finish your check in or out in few minutes although a lot of guests are talking to him over the phone or even face to face bit he still makes every one feels special guest
If the hotel will not increase the number of reception staff specially during the rush hours I'm sure they'll lose a lot of customers soon.
19 July 2014
Rated 4.0 out of 5.0 by Ahmed1 Recommended as best location and cleanliness
This hotel is highly recommended in Riyadh for theClean (reception, rooms and restaurant), the overall atmosphere and the location. Yet the pool is not available yet. The valet parking service is not available and the concierge is not active and not connecting the gust to the outside world.
14 July 2014
Rated 5.0 out of 5.0 by KM*1 Great Hotel
Enjoyed my stay, friendly staff, clean facility, great location
07 July 2014
Rated 5.0 out of 5.0 Great service
friendly reception help desk and comfortable rooms
06 July 2014
Rated 4.0 out of 5.0 by tuscan 42 Holiday Maydan
More advanced in quality of rooms and service than any other holiday inn ever. Booked in before any where in USA, or middle eadt.
04 July 2014
Rated 4.0 out of 5.0 by Andy1968 A pleasant night in comfortable surroundings.
With the heat of Riyadh, a swimming pool would be a very welcome addition to the hotel.
The lack of a swimming pool would be the only reason I would look for an alternative hotel for future visits to Riyadh.
I loved the effort that was being put in for the start of the Ramadan celebrations, it added a great deal to the ambience and "feel" of the hotel.
03 July 2014
Rated 4.0 out of 5.0 by Ahmed1 Ahmed
The Overall Experience is good, yet the pillows and the mattress cover and duvet cover are not as good as IHG standards that irritate overall sleep comfort.
30 June 2014
Rated 5.0 out of 5.0 Excellent hotel with few updates to make it great
I stayed with my family in two connecting rooms. Overall, we had a pleasant experience; however, we had no sense of privacy in the bathroom due to glass walls and not being able to lock the door which kept opening no matter how firmly you close it. Something needs to be done about this. Install curtains in the showers and small locks for the doors. The room did not include a meal plan which was disappointing given that all international hotels in the world provide free breakfast.
26 June 2014
Rated 1.0 out of 5.0 by Hebronni Horrible customer service and it was not fixed
When i first stepped into the hotel, I liked it. But the next day i was extremely disappointed and surprised at the level of how the room was dirty. What shocked was the manager thought a dinner coupon was enough to compensate me for this. When I raised to the front office upon check-out, they promised a room upgrade next time, which was not provided because I was told, "sorry sir, but room upgrades are for platinum members only".
I swear to you that if it werent for the company paying the hotel, I would not stay in this hotel. I hate every second i am there and cant wait to get out of it.
26 June 2014
Rated 5.0 out of 5.0 by Sal12 Good Service..Clean Hotel
Good Clean Hotel...Close to businesses. Would stay there again.
26 June 2014
Rated 5.0 out of 5.0 comfortable bed and great service`
really appreciate the front office desk welcoming although he was so busy which made him miss to highlight about the benifits for me as an IHG member
another thing i used to find a fruit basket whenever i check in in any IHG hotel but this time i didn't find so
22 June 2014
Rated 4.0 out of 5.0 by Feyssal One of the best
I recommend this hotel, it's one of the best hotel in Riyadh
21 June 2014
Rated 4.0 out of 5.0 by Ahmed1 Recommended in Riyadh
However there is no pool and the quality of foot is average. This hotel is highly recommended for its cleanliness and overall ambiance of a brand new hotel.
21 June 2014
Rated 5.0 out of 5.0 by Dr. Bahaa Appreciation
Thanks to Harish for the sense of customer service and making my stay very enjoyable!
15 June 2014
Rated 1.0 out of 5.0 by Unhappy customer again Bad trip to KSA
Breakfast was awful service wasn't good at all mini bar empty not even a bottle of water in there. I would only stay here if there wasn't any hotels free in riyadh
14 June 2014
Rated 2.0 out of 5.0 by ghalebalkhaseb No improvment yet
I stayed in the same hotel last week with the same low level of service and I received a comment from Hotel Management that they are working on improving their level of service, but my suggestion to the hotel is that they need to make their front desk more qualified as this is the first contact and interaction point with guest and they are the mirror of the hotel. They are still the same attitude and they don’t have guest oriented attitude yet. I hope these comments from me or from other guest to be taken serious by hotel management to improve their level service as they have the potential to be one of the best hotel in their area.
13 June 2014
Rated 5.0 out of 5.0 by UAE Businessman excellent hotel for business travelers in riyadh
an excellent hotel for business travelers to RIYADH
02 June 2014
Rated 1.0 out of 5.0 by ghalebalkhaseb poor staff
The Hotel is nice and have a excellent location, but some staff are unqualified and have no curtsey or experience, the hotel is under staff causing very bad service which makes the hotel low rank
01 June 2014
Rated 5.0 out of 5.0 by Lebanese2014 Overall experience
Up to expectations. the room was comfortable. the food on breakfast was delicious, especially bread. the general experience is satisfactory. I have no major complaints.
01 June 2014
Rated 4.0 out of 5.0 by bnkhan facilities
An overall good experience. Good service and comfortable rooms.
01 June 2014
Rated 3.0 out of 5.0 by MALA trouble again...
I honestly don't know what's up with this place but it just never seem to want to make my weekly stay trouble free...
Apart from previous dramas related to room standards this time it was the food that didn't work well for me and my friends whom I had invited for dinner..
I must admit that usually the food is good but on that occasion it was anything but.
Please Holiday Inn get involved and do surprise checks for this place doesn't seem to be consistent in their service and quality offerings...
31 May 2014
Rated 4.0 out of 5.0 by businessman223 Great Front Desk Staff
I am a frequent guest at Holiday-inn Meydan and I am extremely satisfied with the front desk staff in particular Harish and Housam who are always available to help with a welcoming look and smile and with knowledge of that they are doing. I highly recommend them and wish them to keep it up!
I am generally offered a room upgrade due to my platinum IHG standing. The regular rooms and the suites are spacious and well equipped. The downside is the Air Conditioning System: It is too loud and hardly controllable. I generally keep on alternating between turning it on and off to control the temperature. The food at the hotel is also not up to the standard I look for in a 5-star hotel, although the waiters and the room service delivery staff are again very welcoming and helpful: In particular Oshu who already knows my breakfast drink and has it ready on the table even before I see him.
27 May 2014