Select to close.
Select to close.
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
Email Hotel Get Directions Add to Favourites Print Fact Sheet

Book this Hotel

Best Price Guarantee

Reward Nights

When redeeming points for a Reward Night, you may only book one room at a time.

Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

(e.g. 15 Sep 2014)
(e.g. 16 Sep 2014)
Have a Group Code?
Have a Corporate ID?
Check Availability
Processing your request...

* Requires affiliation in the respective organization.

** Best Available Rate Search does not include affiliation rates.

Select to close.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool, call 1-800-MEETING (in United States, Mexico and Canada) or contact a Global Sales Office.

Close Button
Rated 3.9 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by retail audit saupervisor excellent, staff and location was as expected, from previous visits 02 September 2014
Rated 1.0 out of 5.0 by Ick Room run down and horrible. Dirty and no elevator. I won't ever stay in this place again . Awful 01 September 2014
Rated 3.0 out of 5.0 by OK but not up to usual This hotel has good location and the airport noise is no problem. Overall it is ok but not as nice as some other Holiday Inn Express I have stayed in. 30 August 2014
Rated 2.0 out of 5.0 by Inattentive staff Two floors and no elevators. They do offer to have someone take you luggage up and down the stairs but you do have to wait. The refrigerator froze everything and the staff seemed to not care. I stayed two nights and couldn't wait to get back on the plane. This was my worst Holiday Inn experience and I've stayed at many. 30 August 2014
Rated 5.0 out of 5.0 by comfortable beds Overall experience was great, breakfast buffet was mediocre at best, not worth the 8 dollars we paid. 29 August 2014
Rated 5.0 out of 5.0 by great place to stay great, clean hotel with shuttle to the airport, great location and a friendly staff. Very clean and very easy to relax. We stay here every time we fly out of the Rochester airport. 28 August 2014
Rated 5.0 out of 5.0 by We always stay here.but We stay here every time we travel. Its convenient and I have never had a complaint. One issue we had this trip was when our flight returned and we called for shuttle service (we paid to leave our car at the hotel.. a service that used to be complimentary) we were told to get a cab. One desk clerk said that the hotel would pay for the cab.. the other said no.. we would have to pay for it. He said the shuttle was unavailable. After a long flight this was highly distressing (it was midnight) ..only to have the hotel shuttle drive right past us to pick up 2 other people.. The shuttle has more that adequate room to accommodate more than two people..there were three in my group.. so we hitched a ride. I just didn't need the hassle at midnight. Another issue is the lack of an elevator. My husband is very ill and climbing a flight of stairs with a 40 lb suitcase was quite a chore. And there was a golf tournament in town..the entryway all the way to the front desk smelled like a dirty ashtray. It was disgusting. They need to move the smokers away from the main entryway. We will stay here again but I hope this issue is resolved. 24 August 2014
Rated 2.0 out of 5.0 by Too much noise - where are my belongings? I ended up in a smoking room because nothing else was available. It was my choice to stay there anyway. The hotel makes an effort to mask and eliminate the smoke smell. My clothes and suitcases did not come away smelling like smoke. But, because I was in a smoking section, I was also in a section with a group of drunk, rowdy, noisy old men who banged doors and shouted all night long. Forget sleep. That probably wouldn't happen in the non-smoking section. When I left, because I had so little sleep, I left a drawer full of things. When I realized what I'd done, I called the hotel. My belongings hadn't been turned in.That has never happened to me in a hotel before, and it was very disappointing. Just because I forget something doesn't make it the property of anyone else. Overall, this was the worst experience I've had at a Holiday Inn. My experiences have been generally good. The room was reasonably clean. The staff was generally polite. The bed and pillows were good. But I stay in a hotel to sleep, and I didn't get much sleep the night before a long drive. 22 August 2014
2 3 4 5 ... 7 next>>