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Rated 4.4 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by great place, great staff, excellent management This Holiday Inn and the Vison Group of properties should be set as an example to all others IHG partners. I enjoy the staff and management here and they are always helpful and willing to go out of their way to accommodate all quest. I now make the effort when ever I am in the Rochester NY area to stay here, even if I have to go further to meet my appointments for the next day. 17 November 2014
Rated 5.0 out of 5.0 by Great Service Enjoyed the stay, friendly staff, clean rooms, nice pool and enjoyed the free breakfast! 14 November 2014
Rated 4.0 out of 5.0 by Nice stay Our stay was relaxing. We enjoyed the pool. We found our experience at the hotel to be very nice. Most of the staff were very helpful. 13 November 2014
Rated 4.0 out of 5.0 by Well-Appointed Suite, Friendly Efficient Staff This hotel is of higher quality and price than our usual lodgings. This trip was for a death in the family, so it was not intended to be a pleasure trip. Furnishings and bathroom exceptional. Inclusion of breakfast and dinner was a draw, but the food did not compare to other hotel/suites where we have stayed. Taste of weeknight dinner was fine, quality and imagination lacking in some areas. Breakfast inexpertly cooked, but satisfactory. My husband is diabetic, I am dieting, but the limited menu accommodated us both pretty well. 13 November 2014
Rated 4.0 out of 5.0 by Good hotel Enjoyed my stay. Professional service. Good room. Nice people. 10 November 2014
Rated 5.0 out of 5.0 by Comfy bed The hotel is close to lots of shopping and restaurants. The staff was nice. The room was clean and comfortable. 09 November 2014
Rated 5.0 out of 5.0 by Great value Great place to stay for money. Clean, complimentary breakfast, dinner buffet and cocktail. Strong, fast internet, comfy room 06 November 2014
Rated 4.0 out of 5.0 by Overall Excellent Stayed at this property only one night travelling back from Niagra falls .Room was big and clean and very comfortable ,big double beds for family ,only downside was bathroom ceiling looked like it was either about to fall in or had been badly patched after a previous incident .Rest of hotel was clean and breakfast was very good , staff very efficient . Please note that although i am a Platinum elite member no mention was made at checkin and no mention of any additional facilities that i was entitled to ,only staying one night so didnt mention it any further,asked for a bottle of water and got a blank look . 06 November 2014
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