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Rated 4.3 out of 5 by 460 reviewers.
Rated 1.0 out of 5.0 by Dirty Room and Horrible Service Stayed at this hotel for a conference. I understood that when the reservation was made it was last at the last minute and I was grateful to get a room. However, this looked as if it had not been used in awhile. It wasn't fresh. We would've called to see if there was another room available, however, we were told during the reservations we took the last one. This is what we experienced in your hotel for an overnight stay. The first night was a little chilly and we tried the heater. Because it didn't seem as if the room was used in awhile, we decided to let the heater stay on for awhile to let it get warm, after 5 minutes of cold air, we cut it off. The next morning went into the bathroom for a shower, and the towels had dust bunnies all on them. Called the front desk for more towels no one ever came, waited 45 minutes to an hour for fresh towels, no one ever came. So we just got dressed and left because we didn't want to be late for the conference. The chair in the room used to have arm rests on them, but they were taken off or broken off and put back in (tacky). The dresser was also raggedy and just plain bad. Coffee pot was broken. Our room was located by some play area that is open form 9am to 11pm. Which is fine if you have children and its a weekend getaway. But definitely not for a conference goer who has to be up early for 3 days. I am really hoping that the Conference held there will never stay there again. Very disappointed with this Holiday Inn. 13 November 2014
Rated 2.0 out of 5.0 by Old, dirty and mold in the rooms This was a very dirty and non inviting hotel. No closet, bathroom so small and so water damaged. Brown spots on the ceiling above the bed and in the bathroom. Overall would never recommend someone stay very run down. 13 November 2014
Rated 3.0 out of 5.0 by comfortable but old Notice that the building is old and needs a lot of updates. But overall was a nice experience 12 November 2014
Rated 5.0 out of 5.0 by business excellent value, wonderful staff (very attentive and friendly), excellent workout facilities, overall wonderful stay would definitely stay again 12 November 2014
Rated 4.0 out of 5.0 by nice hotel, just dated The staff and the service provided at the property was very good. My only issue is the quality of the room. With as much competition there is in the area, the room needs an update. From canned lights to iffy electrical outlets. 11 November 2014
Rated 4.0 out of 5.0 by Great staff, comfortable hotel I only stay here for business, but the experience is very good. The rooms are comfortable, and the food is nice. I only have 1 complaint: the air conditioning units in the rooms. Due to jetlag suffered each time I stay here (I am from the UK) I always get woken up at 3am ish by the air-con units that randomly turn themselves on. Initially I guessed it must be jetlag, but the last time I stayed here I had taken sleeping pills and was pretty much over the jetlag, but the air con units still woke me up! Aside from this niggle, this is a great hotel and the staff are top notch! 11 November 2014
Rated 5.0 out of 5.0 by very good place Nice quiet and convenient located hotel. Would stay there again on my future trips to Chicago. 09 November 2014
Rated 5.0 out of 5.0 by Great staff and wonderful pools The pool are makes you feel like you are in the Caribbean, complete with a lap pool, hot tub and regular pool. I was very impressed. The staff were great. They were very helpful. 09 November 2014
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