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Rated 4.4 out of 5 by 444 reviewers.
Rated 5.0 out of 5.0 by excellent staff, room exceeded expectations we was very impressed with our room, the divided sleeping rooms with tv in each, fridge, microwave, bar sink, way beyond our expectations for what we paid. The staff was SO helpful and nice. Will absolutely stay here again if we ever go back to Chicago. 16 September 2014
Rated 4.0 out of 5.0 by Busy night... great stay We stayed at this hotel during the Garth Brooks concert series and it was incredibly busy. However, we had no issues with checking in or getting any assistance we required during our stay. The Steakhouse housed inside the hotel was fabulous and accomodating. We only wish that the bar would have stayed open a bit later, especially on a busy night. We would recommend this hotel!! 16 September 2014
Rated 4.0 out of 5.0 by Great Experience I was here for a trade show and this was my first time at this hotel. And the service was awesome. Great Hotel 16 September 2014
Rated 3.0 out of 5.0 by Uncomfortable bed, smelly room and poor linens The bed and pillows were very uncomfortable, the room smell like nicotine and humid and towels were frayed. The staff moved me to a much better room but still the sink of the main bedroom was leaking. I didn't complaint at that time because I had been already moved and it was inconvenient for me to be moved again. 15 September 2014
Rated 4.0 out of 5.0 by Chicago Business Trip-September '14 Very comfortable stay, lunch & dinner at Harry Carry's was great! Would have appreciated a little variation in the breakfast menu though…served the same options everyday. 15 September 2014
Rated 4.0 out of 5.0 by great service, clean but needs updated The staff was very professional. We checked in during a very busy time and we were checked in very quickly and the staff took time to answer our questions. The bed was comfortable and the room was clean. The only thing that I noticed was that the carpet was worn and furniture had a lot of use. It could use some updating, but other than that this was a great hotel. 14 September 2014
Rated 5.0 out of 5.0 by Great stay good service, clean room, good price, zero complaints 14 September 2014
Rated 5.0 out of 5.0 by stayed for concert Great location to walk to the Allstate Arena. Clean rooms with microwave and fridge. Helpful staff and great restaurant on site. 12 September 2014
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