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Rated 4.4 out of 5 by 430 reviewers.
Rated 5.0 out of 5.0 by Confortable and convenient Reasonably priced, close to airport, and a fly and park garage that is secure. 08 July 2014
Rated 5.0 out of 5.0 by Helpful staff I had dealings with three front desk staff members - each was an extremely polite and helpful person/ Made my experience very enjoyable. 08 July 2014
Rated 5.0 out of 5.0 by Clean and quiet Comfortable room with excellent internet service. Very quiet despite its location next to a busy major airport. Shuttle service to and from the terminal is very convenient. In-hotel restaurant has good but overpriced food. Otherwise, dining options are limited. 07 July 2014
Rated 4.0 out of 5.0 by Above average hotel The only negatives I could include in this review is that the carpet in the room was old and very worn. The walls seemed thin as I could hear the person in the next room talking on their phone. But not to the point that it kept me awake. The staff was good. They swithced my reservation from a nearby HI without question. 05 July 2014
Rated 4.0 out of 5.0 by Convenient, Good Place Stayed one night before an early flight. Got to the hotel front desk before the waves of people that show up. Front desk seems to get overwhelmed with lines of a dozen people and then no one. Convenient to Harry Caray's for some good quality food. Make sure you ask to be put on the free shuttle service list early or it'll fill up, also be sure to ask which Holiday Inn Shuttle to take from the airport when you return because there are several. Pillows aren't the best and you can hear people through the walls if they are talking loudly, but the place is big and lots of outlets. 02 July 2014
Rated 4.0 out of 5.0 by Quiet room - friendly staff Staff and shuttle drivers were very friendly. Room had stained carpet and is in desperate need of updates. Good value for an airport hotel. 02 July 2014
Rated 5.0 out of 5.0 by Great Park and Fly We used this hotel to park/fly out of O'hare. It was great to have transportation to and from the airport with the car parked in a enclosed parking garage. After researching the hotels around O'hare Airport, this hotel offered more nights to park our car. 01 July 2014
Rated 4.0 out of 5.0 by Great service There had been a mix-up in the type of room requested and staff cleared up the difficulty and received an ever better room at the same cost. Very good staff at this hotel! 30 June 2014
Rated 5.0 out of 5.0 by Stay-Park-Fly or Should I say, "Park-Fly-Stay"? Following a long and delayed international flight, it was great to have the shuttle pick us up from the terminal and deliver us to the front desk. We chose to end our trip with the "stay", as we arrived very late (actually very EARLY in the morning), and it was so nice to just shower and collapse into bed after a very quick check-in. The location is soooo close to O'Hare, it was wonderful to not have a long shuttle ride . 29 June 2014
Rated 5.0 out of 5.0 by park sleep & fly near o'hare wonderful experience, so very very convenient for us to stay and to be able to safely leave our vehicle while we vacationed. the hotel itself is beautiful & the staff is great, from front desk to shuttle drivers. we highly recommend this hotel, thanks for everything! 28 June 2014
Rated 5.0 out of 5.0 by Great staff I stayed for two nights. The front desk staff were really helpful and friendly. Bedroom modern and comfortable. I had a room with two queen beds separated by a door, this really suited me as I was travelling with my son. I thought breakfast was good value but quality could have been better. Overall I enjoyed my stay and would recommend this hotel. Great having the shuttle to the airport. 28 June 2014
Rated 4.0 out of 5.0 by 总体还不错 入住体验还不错。缺点是早餐单调,数年不变。 枕头好像质量不佳,而且太小。 大堂服务人员比较自然,不像国内比较做作。但是也谈不上特别热情,这反而让人感到比较容易接受。 隔音实在太差,刚睡着不久就被隔壁极富穿透力的说话声音吵醒,和可以听到手敲击墙的声音。 从机场到旅馆的SHUTTLE BUS等待时间有点长,而且芝加哥机场周围有5个假日酒店,上车前最好问一下。不过驾驶员通常会主动问客人入住哪一个假日酒店。 25 June 2014
Rated 4.0 out of 5.0 by Very convenient to airport, comfortable bed, great service. The room was spacious, with an upholstered chair and decent size table next to it where I ate my dinner ordered through a very responsive room service. Food came from the in-house restaurant and was excellent. The king size bed was very comfortable and I had my choice from several pillows and different degrees of firmness. The fitness center had two elliptical machines and 4 treadmills. Probably one of the best things is the shuttle service to O'Hare airport which is every 30 minutes during the day and after 4pm every 15 minutes. There is even a monitor int he lobby showing flight schedules for various airlines and a printer where, I presume, one can print one's boarding pass. The room was clean, as was the bathroom. Amenities were minimal: shampoo, conditioner, and two bars of soap, but a sign on the counter advises guests that if they forgot a basic necessity such as a toothbrush or razor that the front desk will supply one free of charge. Overall I was very pleased with my stay and felt I got great value for the money on top of it all. 24 June 2014
Rated 5.0 out of 5.0 by Great Place to stay before a flight I liked the convenience of the overnight parking while I was on my trip. The hotel was in good shape, and Harry Carry's was there, even though we chose to go down the street to Shoeless Joe's. Due to a convention in the area, the hotel was much more expensive than the usual rate. That being said, I would most definitely consider this option in the future over airport parking. Great staff - very helpful and friendly. 21 June 2014
Rated 5.0 out of 5.0 by Great experience Great overall experience at the hotel. Friendly staff, good and clean rooms. 20 June 2014
Rated 5.0 out of 5.0 by Myrtle Beach trip We stay last Saturday night 6/7 and couldn't have been happier. The room was pleasant surprise. The layout fit my family very well. It gave my daughter her own space and extra piracy for my girlfriend and I. I am thankful for the shuttle service. I would have a hard time figuring out parking and the layout of O'Hare. The check in staff was great. He was funny, out going. I feel bad that I cannot remember his name because he needs to praised. He joked around and made everything go smoother. I would have no issues staying here again. 16 June 2014
Rated 5.0 out of 5.0 by An oasis in the storm...but worlds smallest pillows It was a nice surprise and great comfort to arrive at this location in the rain, after a long late night flight. Everything was great except the pillows. the king sized bed had five approximately 18"x18" square pillows that barely formed enough comfortable head rest space for me...thank heaven I didn't have my wife along or there would never have been enough. 15 June 2014
Rated 5.0 out of 5.0 A Great Stay I had a chance to stay at the Chicago - O'Hare location for one night. I was there on a quick business trip and I must say everything was superb about this property. The staff including the shuttle driver and front desk representative were very helpful and kind. The only minor negatives were: (1) No swimming pool (2) The A/C in my room worked fine, but I like my room extremely cold (...hey I'm Canadian!) 13 June 2014
Rated 5.0 out of 5.0 by Visit friends Very good value for the location. We stay at IHG for the most part, where ever we travel. This is certainly one of the best spots for the dollar. 13 June 2014
Rated 5.0 out of 5.0 by Nice stay I had an overnight between flights. The Holiday inn was great from check in to check out. Efficient check in and a quiet, comfortable room. I would be glad to stay again and recommend it. 13 June 2014
Rated 5.0 out of 5.0 by Comfortable bed The staff is always friendly and kind.. Scott the driver is always nice and asking are we going to the right location. The Harry Carrey's has the best food in town. 12 June 2014
Rated 5.0 out of 5.0 by Great hotel, marvelous staff We stayed at this hotel for three nights and were impressed with the exceptional staff and service! The room with two queen beds was perfect for us (traveling with two children aged 8 and 2), spacious, comfortable, clean. The restaurant serves an excellent breakfast (children eat free) and staff do their best to accommodate any special requests. The staff at the reception are friendly, efficient and empowered to make decisions for meeting the needs of guests - it's a delight to watch the team work - plenty of lessons for many of the other hotels in downtown Chicago! 12 June 2014
Rated 4.0 out of 5.0 by Park-Fly-Enjoy Nice facilty with a great restaurant and bar. Close to O'hare and we really appreciate the ability to park our vehicle at the hotel and utilize the shuttle service. Extremely friendly staff and very helpful. 12 June 2014
Rated 4.0 out of 5.0 by Nice and quiet being nesr major airport We spent one night prior to our departure and flight to Dublin. Didn't have any problems or issues with airplane noise, etc. The resturant on location Harry Carey Italian Steakhouse was nice and the food was excellent. 06 June 2014
Rated 4.0 out of 5.0 by chicago l have stayed in this hotel many times and always been satisfied . the front desk staff are courteous and effiecient . The restaurant is very good and this time was especially good . The bar can be a bit boisterous with office workers but this adds to the ambience .. 06 June 2014
Rated 5.0 out of 5.0 by Great service, efficient staff. Great overnight stay. Staff was very knowledgeable, helpful, and friendly. Utilized the park and fly service which was outstanding. Harry Caray's was pricey but worth the cost. Would definitely stay again. 02 June 2014
Rated 5.0 out of 5.0 by Terrific hotel Everything was perfect. Service was friendly and everyone went out of their way to be helpful. Room was quiet and there was a terrific place to eat downstairs. 02 June 2014
Rated 1.0 out of 5.0 by Hotel Shuttle Hotel shuttles to the airport were frequent. Never had to worry about when a shuttle would be leaving for the airport. 01 June 2014
Rated 5.0 out of 5.0 by Priority Club Member I wasn't greeted as a Priority Club member because the reservations weren't in my name. Once I identified myself as a PCM all the usual benefits were made available. 01 June 2014
Rated 5.0 out of 5.0 by Comfortable lodging Hotel and staff great but surrounding roadwork made finding and accessing property very difficult. I think the booking person/agent should have mentioned this at time of reservations. Directions on website not adequate at all. Once there, staff (including housekeeping, maintenance and front desk) was wonderful, accommodating and professional. The room was large, comfy and quiet. Harry Carrey Restaurant was outstanding, as was its staff. Transportation to and from O'Hare was timely and dependable. I used the Park and Fly option and found it safe and convenient. Kudos, Holiday Inn. And thank you. 31 May 2014
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