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Rated 4.2 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Good example of the chain Stayed here a couple of times and it was good on both occasions 14 August 2014
Rated 3.0 out of 5.0 by Bathrooms not clean The visit and rooms, breakfast and price were all satisfactory, but the bathrooms were very dirty and unusable. The swimming pool had recently been re-furbished, so that was a good splash. 14 August 2014
Rated 4.0 out of 5.0 by Spacious, clean, cool and quite room. Attentive staff. We enjoyed our stay and found the executive family bedroom spacious, cool and quiet. Reception, restaurant and bar staff were welcoming, helpful and attentive. The 'Summer Saver' deal made it very good value and free WiFi via IHG 'rewards' was an appreciated bonus. The pool hadn't reopened in time for our stay which was quite dissapointing for the children. Some meal options ran out on more than one occasion and evening bar suppers took quite a while to arrive. 14 August 2014
Rated 5.0 out of 5.0 by Very good night's sleep Asked for a quiet room and was given one. Comfortable bed. 2 negative things which did not spoil our stay, but were instantly noticeable on entering the room - hooks had come out of curtains and there were stains on the the bed throw. Breakfast was delicious and the staff were very cheerful and helpful. 13 August 2014
Rated 5.0 out of 5.0 by Great stay. Stayed for one night with my teenage children. Lovely spacious hotel, our room was huge, very clean and well decorated. The staff were all very nice and the restraunt is good. 07 August 2014
Rated 5.0 out of 5.0 by large room great service Friendly helpful staff, clean rooms and hotel, excellent food, although the menu could have a bit more on it, breakfast is very good, good swimming pool and gym. Plenty of parking, ideal for us where situated just the right distance from ponds forge. would recomed, hope to be back next year. 07 August 2014
Rated 5.0 out of 5.0 by Good time on a Friday. The reason for our stay at your hotel was the wedding of our niece. The quality of our stay and the treatment we received from the staff was the icing on the cake for us. We had a lovely wedding and a really nice overnight stay. Well done to all. Keep it up. 02 August 2014
Rated 4.0 out of 5.0 by Ideal location and service for my 5 day business stay in the area Very impressed with the service and hospitality, especially interaction with staff who were warm welcoming and socially very easy in their communication with my party of guests, and as observed generally. Enquiries to reception were clearly answered and accurate in content. and as above delivered with a Yorkshire smile. Many thanks 28 July 2014
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