Rated 4.0 out of 5 by 168
Rated 3.0 out of 5.0 by AliNatt14 Great food, efficient staff and clean rooms.
Having had a little dispute over being able to claim some Zoo tickets which were supposed to be included in the accommodation price, our stay was really quite comfortable.
The Food was outstanding and as one vegetarian and one vegan, we were able to order from the menu and the chef was sympathetic to our needs, adjusting them accordingly.
Clean room and bathroom although the lighting in bathroom could be better. Quiet location, comfortable bed and pillows. We did a 6.30am swim which set us up for the day and the staff were efficient with all our needs when asked. Was great to have the option of not getting kicked out till 12 noon instead of 10am as we were able to relax a little before our Zoo trip and 5 hour journey home. Would stay again.
27 July 2014
Rated 3.0 out of 5.0 by julio7044 Comfortable Hotel but Charge for WiFi
I don't usually complain, but I am getting tired of UK hotels charging extras. This is a really nice Hotel very conveniently placed beside the M56. The room was good and the choice of pillows great - a good night sleep had.
But why should we have to pay for WiFi? It has become standard across most countries for WiFi to be free of charge for guests.
24 July 2014
Rated 5.0 out of 5.0 by Mazers Clean and comfortable bed and great service.
The staff couldn't have been more helpful and friendly from the staff at reception on arrival to departure and also the bar staff. Small but very clean and comfortable room with an adequate bathroom/shower. The meals are good with a good selection. The only downside was the cost of drinks which I found expensive. Had they been cheaper I would have enjoyed the night more. But overall a good relaxed night with a quiet and comfortable room.
23 July 2014
Rated 2.0 out of 5.0 by Sheffvisitor Poor value - anonymous hotel
The hotel is a big anonymous hotel with a strange layout where some of the bedrooms are downstairs!
The rooms feel divorced from the main hotel, big lounge and bar area but did not feel comfortable. Food generally over priced and no alternatives nearby.
22 July 2014
Rated 4.0 out of 5.0 by olaf B a one night stay
This was just a quick stay, on the way to the Open Championship. Hence we didn't use any of the facilities. The room was rather old, and in desperate need of refurbishment. Most of the furniture was unusable, as drawers / cupboard doors screwed shut.
Lighting was limited. Electricity outlets also limited.
The wifi also did not work for most of the time.
21 July 2014
Rated 4.0 out of 5.0 by Barks33 1 Night Leisure Stay
As ever quality hotel with attentive staff
Only disappointment was that the exec rooms now seem to have had their fridges replaced by trouser presses - absolutely no use for keeping the wine chilled!
20 July 2014
Rated 4.0 out of 5.0 by Angloscot Thanks
A really nice hotel with friendly and helpfull staff
17 July 2014
Rated 2.0 out of 5.0 by disappointed in Runcorn Beware of tiny rooms
Bedroom was small and cramped. the bathroom was even worse - you had to slide between the toilet and wash basin to be able to close the door!
We paid extra for an executive room, and could hardly move as it was crammed with furniture - there was just enough room to move around the bed - two people couldn't walk round at the same time.
There was only one bedside table.
17 July 2014