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Rated 4.1 out of 5 by 201 reviewers.
Rated 4.0 out of 5.0 by Good enough for a business stay Arrival - Friendly and helpful. Room - Standard room was rather small. Once I was upgraded in line with my loyalty status (really shouldn't have had to ask) room was sufficient. Bed - Fine. Shower - adequate only, poor pressure. Breakfast - Fine 16 September 2014
Rated 4.0 out of 5.0 by Well functioning hotel Staff are friendly and helpful. Everything works as it should. Bed was comfortable with a choice of hard\soft pillows. Breakfast is good value, dinner less so. 16 September 2014
Rated 5.0 out of 5.0 by Home from home I stay at the Holiday Inn, Runcorn often and am always well looked after by everyone. They always welcome me by name and make me feel well at home. Particularly the reception, bar & restaurant staff, including those serving breakfast. Enjoyed the curry night on the Tuesday. 15 September 2014
Rated 4.0 out of 5.0 by Doors to rooms We have stopped at holiday inn down London they never seamed to have a door problems could something be done in other hotels to fix these noisy doors. sliding doors would be good like train doors much less noise or soft close doors like schools have in hall ways holiday inn should set the standard, other lesser hotel chains are starting to match holiday inn quality but they have the same faults . 13 September 2014
Rated 1.0 out of 5.0 by Never again Experience at Runcorn Holiday Inn has put us off booking Holiday Inns in the future. Staff were awful, unhelpful and hotel was cold , tired and uninviting. We would have liked to sit in the bar but a wedding party took over We will NOT stay here again. 12 September 2014
Rated 5.0 out of 5.0 by Lovely Hotel I've been staying at the Holiday Inn hotel for approx 2 years on and off and I can honestly say that it is a lovely hotel. The staff are always friendly and polite and will do there upmost to ensure you have a pleasant stay. The only criticism is that previously they were able to supply steam irons for there guests. However this seems to have changed in that only hot irons (where no steam is generated) are know only supplied which is a great shame as in my opinion this was one of the best features about this hotel 11 September 2014
Rated 5.0 out of 5.0 by The staff are Runcorn's big asset Another great weekend at Holiday Inn Runcorn. For comfort, cleanliness and good service this hotel is excellent. The outstanding feature however is the friendliness and helpfulness of the staff, not just on reception or in the breakfast room but cleaners and handy men you meet in the corridors as well. A well run hotel that is a pleasure to stay in. 09 September 2014
Rated 4.0 out of 5.0 by Staff ake the Hotel The staff n this hotel make it a much mor pleasant say. Some rooms are a littel dated and would be nice to see them done up. The breakfast at the hotel is definetely one of the best, the evening meals are more hit and miss but there are pleny options in nearby Frodsham. However the best part of the hotel is its staff. Vicky on reception is very friendly and helpful as are the rest of the team. The ladies at breakfast always great you with a warm hello. 05 September 2014
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