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Rated 4.0 out of 5 by 391 reviewers.
Rated 4.0 out of 5.0 by Pleasant Stay Friendly staff who made guests feel extremely welcome. Hotel of a very good standard. August 26, 2015
Rated 4.0 out of 5.0 by Great location for day trips to North Wales Visiting a couple of National Trust properties. Hotel had very competitive online booking rates, good parking and easy access to motorways. Booked with breakfast (excellent food and value) worth considering very reasonable room upgrade offer at booking time as upgrades are very expensive when bought afterwards at the reception desk. August 25, 2015
Rated 5.0 out of 5.0 by Friendly Holiday Inn A well looked after property with the most friendly staff you could wish for. August 24, 2015
Rated 4.0 out of 5.0 by An ok stay The hotel was very busy when we arrived as they were hosting two wedding parties so we found the bar area very untidy and the staff very busy finding it hard to cope with all the dirty glasses. The food in the evening was nice, breakfast was ok although the service area was unattended for quite some time so some people were waiting for items to be topped up. The staff were generally very pleasant and helpful and the room itself was lovely however we couldn't get the air conditioning to work so it was very hot and stuffy. August 21, 2015
Rated 3.0 out of 5.0 by Comfortable stay Poor restaurant service. Good front desk service. Good value for money. Good quality food. Noise level a little high mainly due to wedding reception. Wi-Fidid not work initially in the room. August 19, 2015
Rated 4.0 out of 5.0 by Excellent staff The Runcorn Holiday never disappoints. Despite our corridor being largely out of action for refurbishment, there was no hassle or noise from the guys working (who were also extremely friendly) so that we were unaware of the disruption. The dining room staff are exceptionally good. Home from home August 17, 2015
Rated 4.0 out of 5.0 by Functional overnight stay We stayed one night in the hotel on our way to a funeral. The room was clean and functional although small. Service in the bar was quite slow although the food was good quality. Breakfast was plentiful and good quality. Overall I believe that we received good value for money August 17, 2015
Rated 4.0 out of 5.0 by Could be better! The hotel is very nice but.....! The staff are lovely, but the service could be better. I have already raised my issues elswhere so will not elaborate here. I see the issues raised as being down to a lack of adequate quality control. Perhaps this is because it was a weekend, I don't know. More emphasis on these aspects would improve the experience and make this a fantastic hotel. August 15, 2015
  • 2015-08-28T11:40:43.163-05:00
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