Rated 4.0 out of 5 by 392
Rated 3.0 out of 5.0 by mjonpaulmc Holiday Inn Runcorn
Average experience. Highlights - the pool and evening meal, also breakfast is good.
Younger staff not very efficient. More mature female bar tender, very friendly and efficient.
August 27, 2015
Rated 4.0 out of 5.0 by Buckie57 Pleasant Stay
Friendly staff who made guests feel extremely welcome.
Hotel of a very good standard.
August 26, 2015
Rated 4.0 out of 5.0 by Bewer Great location for day trips to North Wales
Visiting a couple of National Trust properties. Hotel had very competitive online booking rates, good parking and easy access to motorways. Booked with breakfast (excellent food and value) worth considering very reasonable room upgrade offer at booking time as upgrades are very expensive when bought afterwards at the reception desk.
August 25, 2015
Rated 5.0 out of 5.0 by OGFD Friendly Holiday Inn
A well looked after property with the most friendly staff you could wish for.
August 24, 2015
Rated 4.0 out of 5.0 by zmw1 An ok stay
The hotel was very busy when we arrived as they were hosting two wedding parties so we found the bar area very untidy and the staff very busy finding it hard to cope with all the dirty glasses. The food in the evening was nice, breakfast was ok although the service area was unattended for quite some time so some people were waiting for items to be topped up. The staff were generally very pleasant and helpful and the room itself was lovely however we couldn't get the air conditioning to work so it was very hot and stuffy.
August 21, 2015
Rated 3.0 out of 5.0 by Brit175 Comfortable stay
Poor restaurant service. Good front desk service.
Good value for money. Good quality food.
Noise level a little high mainly due to wedding reception.
Wi-Fidid not work initially in the room.
August 19, 2015
Rated 4.0 out of 5.0 by roger360 Excellent staff
The Runcorn Holiday never disappoints. Despite our corridor being largely out of action for refurbishment, there was no hassle or noise from the guys working (who were also extremely friendly) so that we were unaware of the disruption. The dining room staff are exceptionally good.
Home from home
August 17, 2015
Rated 4.0 out of 5.0 by Tanie H Functional overnight stay
We stayed one night in the hotel on our way to a funeral. The room was clean and functional although small. Service in the bar was quite slow although the food was good quality. Breakfast was plentiful and good quality. Overall I believe that we received good value for money
August 17, 2015