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Rated 4.3 out of 5 by 659 reviewers.
Rated 4.0 out of 5.0 Hotel Stay The staff was really nice and friendly (check-in and bar where I got my dinner). My room was really nice and I enjoyed having a couch to relax on during the time I wasn't sleeping. I really appreciated the option to check and and still leave my things in case I was selected for jury duty, which was what brought me to the hotel in the first place. A couple of complaints would be there were crumbs and a couple of french fries in the corner of the chair at the desk. Also, I couldn't get the chair to rise high enough to comfortably use my laptop on the desk (and I'm a tall person...didn't need to raise it terribly high). And the last thing was the internet connection, which I'm not sure anything can be done about. I used the password given to me and was able to connect, but it was so slow that I wasn't even able to load a single game when pulling up my Facebook account. I think there were just too many people on at the same time possibly. Overall my stay was good and I'll definitely stay there again if called back for Federal Jury Duty again. February 5, 2016
Rated 5.0 out of 5.0 by Great Stay - Friendly Staff Great Stay - Would stay again! Recommended to all that come to Old Sacramento! February 3, 2016
Rated 4.0 out of 5.0 by Stay in Sacramento We like the convienence of staying near Old Sacramento. You have to valet park or park in a garage quite a walk from the hotel. the staff are nice but the bar can get busy and they seem a little understaffed. February 1, 2016
Rated 4.0 out of 5.0 Great staff Great staff. Enjoyed the stay. Would stay again. Thanks January 28, 2016
Rated 5.0 out of 5.0 by Great room and great service Comfortable rooms and very friendly service. Easy check in process. January 22, 2016
Rated 2.0 out of 5.0 by Not a good Stay Had a live band playing in the ballroom above our room until after midnight. Staff seemed put out when we asked to move rooms. The food is over priced and stero type hotel food. No coffee 24 hours, you have to purchase from the restaraunt. This hotel had a older mattress and the mattress was sunken in the middle. This is a downtown area and there were a lot of homeless individuals.I will not stay again. January 21, 2016
Rated 3.0 out of 5.0 by Don't use the ATM Watch for panhandlers inside and outside of the lobby. January 18, 2016
Rated 4.0 out of 5.0 by Manager saved the day When I arrived I was in a room with issues with outside sound. the staff was not that helpful but the manager stepped up, came to my room acknowledged the noise issue and insured that I was moved to a room with out the outside sound. A big thank you to the manager of the hotel for remembering what true customer service is all about. January 15, 2016
  • 2016-02-07 T15:03:37.590-06:00
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