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Rated 3.0 out of 5 by 197 reviewers.
Rated 2.0 out of 5.0 by Poor customer service Did not acknowledge my Spire status when I checked in and almost 2 weeks later I have NOT received the welcome points that I asked for (I had to ask for the 500 points because the front desk agents did not offer them to me). There was no hot water available in my room on the first night that I checked in and no air conditioning on the 8th floor hallways. Restaurant staff were slow and appeared uncaring. July 31, 2015
Rated 1.0 out of 5.0 by Stale, dirty and old This is by far the worst Holiday inn I've ever stayed at, you could feel the springs on the mattress, bed was so old it was "cuping" in the center, carpets stained and old, they used so much air freshener it made my head ache, I'm surprised Holiday inn lets them use their name on the door. July 30, 2015
Rated 1.0 out of 5.0 by VERY POORLY MANAGED Completely Avoidable. Shady guests. Badly located, no restaurants or departmental store nearby. Front office staff courteous. Clogged bath tub. Deserted Restaurant. Excellent Bar man, very courteous and helpful, well priced liquor. July 23, 2015
Rated 2.0 out of 5.0 by In Serious Need of Upgrades Friendly staff but not given the tools to do their job. They need to sink some money into this place and fix it up. July 19, 2015
Rated 4.0 out of 5.0 by Overall nice stay Overall had a nice stay only issue was the tv but it was fixed July 10, 2015
Rated 1.0 out of 5.0 by More to be desired This property was not up to the standards of previous stays I've had at other Holiday Inns. July 4, 2015
Rated 3.0 out of 5.0 by Bathtub horror The hotel and room itself were nice. The air-conditioner didn't work properly. The bathtub was a nightmare. The bathtub has a stained nonslip mat that is lifting and the tub itself has huge dark water stains. I had to set a bag and a towel down in order for us to take a shower. Very disappointed and would of requested another room, not being we arrive super late and tired. I have pictures but am unable to upload. I can email if needed. Other than the bathtub and air conditioner..the location and rest of the room and hotel were nice. July 1, 2015
Rated 5.0 out of 5.0 by Saddle Brook Great Stay, Clean comfortable rooms, Courteous and friendly staff and close proximity to locations and freeways. July 1, 2015
  • 2015-08-04T11:13:10.957-05:00
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