Rated 4.1 out of 5 by 158
Rated 5.0 out of 5.0 by NYLewis86 amazing stay
We wanted a hotel within a good distance to Sea World, so when we found this one, we were excited. We were celebrating my daughter's 5th birthday. Upon check in, we were greeted with smiles and courtesy. The staff was beyond amazing, answering any and all questions, even getting my family a reserved time slot for the complimentary shuttle to Sea World.
There was one particular experience that almost brought a tear to my face. We were having dinner on our 2nd night & I asked the waitress (do not know her name since no name tag n stated she forgotten it, long braid & accent) if the restaurant did anything for birthdays. She politely said no, and I continued to order the lava cake as a surprise (lava cake must have). The young lady then told me she herself would cover the cost of the cake as a gift to my daughter. That made her, as well as all of ours night. Staff like that is hard to find.
Keep up the great work. We will be back again during christmas break.
17 September 2014
Rated 5.0 out of 5.0 by Twins22 Great Service and Friendly Staff!
We had a great stay during Labor Day weekend. The staff was very helpful and friendly. It was overall a great experience!
05 September 2014
Rated 3.0 out of 5.0 by Seaworld visitor Staff and service was poor
Staff could use some training....I had a few service issues with my stay including:
-had to ask for crib twice
-trash cans were missing from room and had to ask twice
-reservation was for four and the room wasn't stocked properly (shampoo and towels)
-room had black mildew spots on ceiling
04 September 2014
Rated 5.0 out of 5.0 by vinsonsmom Loved it there.
Had a great time and the staff were super sweet to us.
They unfortunately ran out of extra blankets due to the fact that it was labor day weekend and they were at capacity I suppose.
Other than the lack of extra blankets, everything was clean and comfortable.
Would stay at this hotel again.
04 September 2014
Rated 5.0 out of 5.0 by C. Vaugn Confortable, relaxing
i was able to relax in a comfortable and clean room after a long day of work. I recommend this hotel.
01 September 2014
Rated 5.0 out of 5.0 by sambo1814 Awesome Hotel
Really enjoyed our stay and look forward to returning in the future
29 August 2014
Rated 3.0 out of 5.0 by mj111 perfect for family travel
overall my experience was fine. I would recomend this hotel for family travel with childreen. the hotel was close to sea world and made it very easy for travel to and from. The room was a bit outdated but all and all it was a pleasant stay.
28 August 2014
Rated 5.0 out of 5.0 by khughes1107 Beautiful Hotel, very close to Sea World
We loved this hotel and will stay here again without a doubt. The hotel is beautiful and clean which is visible from parking lot, in the lobby, and the rooms are clean as well. Super roomy bathroom and the room was very clean! Loved that they had a shuttle straight to Sea World, even though we didn't use it, still very convenient for someone who would want to.
27 August 2014