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Rated 4.3 out of 5 by 496 reviewers.
Rated 5.0 out of 5.0 by Great Staff and happy hour I am a road warrior and love Holiday Inn. This is a world class hotel with the most friendly and professional staff. I can't wait until my travels bring me back. Thank you to all the service staff for making my stay unforgettable. 24 July 2014
Rated 5.0 out of 5.0 by great hotel, close to riverwalk staff was friendly. valet, front desk, servers, room service were all very nice. the hotel room was clan, had a nice view of the river. the food in the restaurant was good. the drinks were made well. the bed so super soft and fluffy. the only down side was the 22$ parking or 26$ valet. I did valet because if I'm paying ask that money some one else might as well do the work getting my car. I will stay there again. 24 July 2014
Rated 1.0 out of 5.0 by Reservations I specifically asked for two rooms side by side with both having balconies facing the riverwalk. I was PROMISED this over the phone when making reservations but was not given that. I traveled with an elderly couple along with my girlfriend. We asked for rooms side by side and were not given that as first promised. In my opinion this was poor service. We wanted rooms side by side to periodically check on the elderly couple we traveled with, but instead were given two different rooms on two different floors. This is not what we were guaranteed! I plan to avoid Holiday Inn from this day forward and would much rather pay a bit extra for what I ask for at another hotel. 22 July 2014
Rated 4.0 out of 5.0 by Know exactly what your renting Not all rooms are listed/shown on the website. When checking rooms available - not all are readily listed. Yes the room I rented was cheaper but I thought that was because of my Military discount not because it was a standard bed size room. Also being disabled and not requesting a disabled room was not an issue because the room was adequate for most disable individuals who don't require all the ADA requirement. 22 July 2014
Rated 3.0 out of 5.0 by Clean Room, Nice Staff, Wood Floors? The room and facility was clean and the staff was welcoming and friendly. I, personally, do not like wood flooring in a hotel room--feels weird under bare feet, making me want to be in sandles the whole time. 21 July 2014
Rated 4.0 out of 5.0 by Riverwalk HI We have stayed at this location before and always enjoy the ease with which we can reach good restaurants and the sites around. 21 July 2014
Rated 5.0 out of 5.0 by Great Staff, Service and hotel All the staff were very friendly and helpful during my stay. The hotel was beautiful and in a great location. Great Job Holiday Inn San Antonio! 20 July 2014
Rated 5.0 out of 5.0 by Great location The free breakfast was very good. Enjoyed our stay. Had a Balcony room over riverwalk that was very nice. The people at the front desk were very helpful and the room was clean. The bed was comfortable too. 19 July 2014
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