Rated 4.0 out of 5 by 44
Rated 5.0 out of 5.0 by BootCamp Awesome Stay!
Clean, located close to the 5, and nice breakfast restaurant on site.
21 July 2014
Rated 4.0 out of 5.0 by green water noise proof!
I was very surprised that once you close the sliding doors that you can't hear freeway noise. In every other SC hotel I have stayed at you can hear the cars all night long. Staff was friendly, hotel was nice. Good pool. Would stay here again.
17 July 2014
Rated 1.0 out of 5.0 by Eross Poor
Smells like cigarettes and wifi is intermittent
the hotel is on the freeway and the windows are not thick enough to absorbe the sounds of card
07 July 2014
Rated 5.0 out of 5.0 by minipoodle Excellent Customer Service
Enjoyed the hospitality and friendliness of the staff. The accomodations and common areas were very pleasing to the eye.
07 July 2014
Rated 2.0 out of 5.0 by weddingboy Ugh
Noise, Broken elevator, no parking...Need I say more?
25 June 2014
Rated 5.0 out of 5.0 by Froggo 37 Great view out the window
Nice place, nice view, great coffee, pleasant staff and was always given a bottle of water when I returned from a run on the beach.
12 June 2014
Rated 5.0 out of 5.0 by DaronS Friendly, professional and helpful staff
This Holiday Inn property in San Clemente has a great location (within walking distance to excellent restaurants, shops and the beach / pier) with some of the best staff that I have ever encountered. The value of this hotel is exceptional and I highly recommend it to anyone who is traveling to San Clemente on business or pleasure.
09 June 2014
Rated 2.0 out of 5.0 by Sad SoCal Stay San Clemente Stay
The overall hotel was nice and clean and the location is great. However the hotel staff did not have skills/ training in customer service. If they did it was not shown; My first impression was when I asked for coffee.Most hotels always have fresh coffee, upon check in. When I asked for coffee the front desk person said no we do not have any and if you want you can brew some in your room or go to Starbucks, this was not good warm hospitality and not the kind that makes a person want to return to your hotel. I was expecting to find a "State of the Art" fitness center as advertised. Let me enlighten you, it is not. Nothing in the fitness center worked. Not one piece of equipment worked, not the stationary cycle or both elepticals. There was not one working piece of fitness equipment in working order, you also advertised a tread mill, but there was not one.. There was not a remote for the TV either. I called the front desk and he came down and said to me" what channel do you want the TV on, I guess he planned on being my personal remote while I tried to get a workout. I said to him I can change it myself but I prefer to use a remote since I intended to work out.. After all that I hopped on the Eleptical, then bicycle and none were working. Nope, no state of the art fitness center here. So I reported it to the maintenance person. That evening, we called the front desk from 9 -9:30 pm continually, we had an issue with the toilet and the phone rang and rang and no one answered, I repaired it myself. When we told the hotel person at the front desk the next morning, he shrugged his shoulders and said "someone should have answered". I went down the next morning at 7 am ready to have breakfast at the restauraunt. I walked around the restaurant to see if I could find someone but there was no staff in sight so I left. It is sad that the staff lacks training becuase the location is ideal and that is the reason we choose to stay at your hotel. There was also a very foul odor in the elevator each morning and was told that that was the way it was. A little Febreez would have helped. Oh, and one other thing, it appears that the maids have their children playing in the rooms while they were cleaning them, hope my stuff was safe. This is strike two for Holliday Inn, Last one I stayed in had a roach at the breakfast bar.
04 June 2014