Rated 3.9 out of 5 by 743
Rated 5.0 out of 5.0 by Verified Reviewer Great place to stay when seeing a show at Bill Graham!
I used points and cash for complimentary night. I was going to see a show at Bill Graham and knew I would go out after the show. This is in perfect walking distance for Bill Graham. The staff were helpful and friendly. I didn't use the fitness or business centers and we did not eat at the hotel but we did get a drink at the lobby bar, the bartender was nice and quick with service. I would definitely stay here again.
June 27, 2016
Rated 5.0 out of 5.0 by JL1000 Exceeded Expectations
Excellent service and communication from the time I walked in the door until the day I departed. The staff's attention to detail, and interest in making my stay as comfortable as possible made it much easier for me as I normally do not like to stay in the city. The room was clean and quiet, and the security precautions of the Hotel and parking was great too. I will stay at this hotel again.
June 27, 2016
Rated 5.0 out of 5.0 by Annefrom Taunton clean room and caring staff
The room was just what you would you would expect from Holiday Inn. Clinical. And there"s nothing wrong with that.Its actually reassuring.
We were visiting from the UK and not familiar with the area.The hotel is in an area where there are many street people who are quite intimidating to a foreigner. The hotel always had a person outside on watch. That helped a lot.
June 26, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Fantastic Comfortable City Centre Hotel
Great for a city centre visit for either holiday or business.
I didnt know where to stay as a first time visitor so picked Holiday Inn as a brand I knew I could trust and wasnt disappointed.
I felt that I had a slightly better quality of room as IHG rewards member with a great view of the city on 12th floor. The windows were quad glazed but there was still some noise from the busy city, not really noticable between 10pm - 7am. I am a light sleeper and had no problems
The price point was slightly higher than competitors but the location just off Market Street was very convenient for the BART train direct from the airport. Convenient for Market Street to Castro / Fishermans Wharf F line tram stop. I was able to walk to Powell Street / Westfield Shopping in 10mins. Far more convenient than staying at the Airport Holiday Inn and travelling in/out each day.
Pool and Exercise room are both small - probably not for the serious exerciser. Large sunny terrace to relax by the pool.
I found the dinner menu limited for the size and quality of the hotel. I only ate there a couple of times and needed to eat out for more variety.
June 24, 2016
Rated 3.0 out of 5.0 by YSL2016 Good experience in Conference support by Hotel
The supporting staff for my conference did very well.
June 23, 2016
Rated 4.0 out of 5.0 by LAMPS8 Location , Location,Location
Pool hours are too late to open 9AM is late
Walls and ceilings are thin making too much sound in the room
Location is central ,but not the nicest part of the city
Convenient for transport and shopping
June 22, 2016
Rated 5.0 out of 5.0 by Mary from Pomona Room Design and Food
The layout of the desk, plugs for electronic items is very nice. Bed was extremely comfortable. I understand there is extensive construction in the area, so the noise from outside was a little loud, but bearable. The room service food was perfect and always arrived fast.
June 22, 2016
Rated 4.0 out of 5.0 by 1Jay Great location
Nice hotel with a great central location. Close to BART and other transportation. The hotel is admittedly in a slightly scuzzy part of town but is entirely safe any time of day. The rooms are comfortable. The walls are paper thin however, and you can hear noise emanating from neighboring room. Good breakfast restaurant in teh lobby. Very helpful staff.
Overall, good value for your money in visiting and exploring the city.
June 22, 2016