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Rated 3.8 out of 5 by 497 reviewers.
Rated 5.0 out of 5.0 by Quality break This hotel is fantastic, the staff are so friendly and provide excellent service. Always willing to go the extra mile. Location is central with all transport links within 50meters. The pool is a sun trap and even with temperature at low 60's , it felt very hot by the pool July 4, 2015
Rated 5.0 out of 5.0 by Good hotel for the price, great staff Traveled to SF for several days of business, and while the hotel was several blocks from the convention center that worked in my favor as the walk was my exercise. The hotel staff was excellent, price was reasonable for being in the heart of downtown SF though the food prices are high. Room was comfy, though outside traffic, etc. noise was high. Unfortunately, especially on the Mission Street side a half-block away, the surrounding area is not comfortable to be in, nor clean, etc. I will repeat though, the staff were all very professional and helpful in every way and I felt safe and comfortable inside the hotel. It is also convenient to the Civic Center BART station and a half-block from Market Street. I'd stay again. July 2, 2015
Rated 5.0 out of 5.0 by Always a pleasure to stay here! Haven't been back to this hotel in over 1.5 years. Glad to see that they have not lost their great customer service and the Executive levels now include soundproof windows, making it much easier to sleep through the night! Construction is occurring in the area but not too much of a bother. Really convenient to BART and MUNI... just 1/2 block away, along with a Starbucks around the corner :-) Thank you! I look forward to a return visit! July 2, 2015
Rated 3.0 out of 5.0 by Expensive for immediate neighborhood experience Near the city hall, opera, library, Twitter hq ... and also public services for the large homeless population! I felt safe in this hotel, but uncomfortable once I walked out the door. July 2, 2015
Rated 5.0 out of 5.0 by my stay in San francisco We where treated with the greatest respect, and helped us with all transpertation needs in the city, and recamendations of places to go for fine dinning and so much more July 1, 2015
Rated 5.0 out of 5.0 by Great place to stay Very convenient to everything. Quiet rooms and friendly helpful staff. Market St might be a little rough a block or so away from the hotel, but I didn't have any problems or feel unsafe at any time. Good shops where you can get excellent take away food reasonably price. Close to Opera, Symphony, many theaters, and even about a 35 minutes walk to Chinatown. I would stay there again. July 1, 2015
Rated 4.0 out of 5.0 by Nice Stay Good Hotel. Very friendly staff. Close to museum, theaters and good restaurants July 1, 2015
Rated 5.0 out of 5.0 by Ana was great! Arrived a few hours early and wasn't expecting to get checked in but Ana was quick to get me a room and make sure my stay was comfortable the whole time. She made my stay a great experience. Room was nice, pool water was a bit too warm for my liking but everything else was great! July 1, 2015
  • 2015-07-06T10:20:44.374-05:00
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