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Rated 4.0 out of 5 by 879 reviewers.
Rated 5.0 out of 5.0 by Location!! Great location by fisherman's wharf, Pier 39, and China Town a short cab ride away. Excellent rooms with very comfortable beds and reasonable prices. 12 November 2014
Rated 4.0 out of 5.0 by 2nd Room was Fine We checked into the hotel and they gave us a room on the ground level. The first night, we didn't sleep very well since it was so loud. The next morning we had them move us to a room on the 3rd floor and from then on it was a great experience. 12 November 2014
Rated 5.0 out of 5.0 by Comfortable and clean hotel We have stayed at this hotel several times over the past few years and find the quality and service undiminished. The rooms are large and maintained to a high standard. The restaurant is served by excellent staff, some of which have stayed for some 30 years which is testament to their loyalty. The quality and selection of breakfast is very good. The reception staff are friendly and helpful letting us check out later than the prescribed time due to our flight being delayed. The location is excellent, only a 5 minute walk to Pier 39 and the cable car terminus. Will definitely stay here on our next visit. 11 November 2014
Rated 2.0 out of 5.0 by Nice people, tired hotel This hotel is looking quite tired and needs a serious makeover. The employees are very nice and accommodating, but the hotel is feeling very worn. I stayed on the second floor and it was so noisy outside. I was woken up by retching homeless men. 11 November 2014
Rated 4.0 out of 5.0 by Fantastic Location Strategic location in Fisherman's Wharf area and easily connected to other places of interest. 10 November 2014
Rated 5.0 out of 5.0 by FOOTBALL GAME WE ALWAYS STAY AT THIS HOTLE.WE COME HERE EVERY YEAR. WE LOVE THE LOACTION. EVERYONE IS ALWAYS HELPFUL. ITS VERY CLEAN. THE FOOD IS GREAT. THE MAIDS ARE VERY NICE, THEY DO A GREAT JOB WITH THE ROOMS. KEEP UP THE GOOD JOB. 06 November 2014
Rated 4.0 out of 5.0 by Nice stay at Fishermans Wharf Enjoyed the hotel and proximity to places we wanted to visit. Was a bit loud outside but probably due to again the proximity to the wharf. 04 November 2014
Rated 5.0 out of 5.0 by servicio excelente buena ubicacion accesabilidad, buen aseo, adecuada atencion 03 November 2014
Rated 4.0 out of 5.0 by Noisy room Room next street was very noisy and air conditioner noisy. 03 November 2014
Rated 5.0 out of 5.0 by GOOD CHOICE ONLINE REVIEWS PROMPTED MY NEW BRIDE AND I TO TRY THIS HOTEL. . WE WERE NOT DISAPPOINTED. ROOMS WERE NICE AS EXPECTED AND ALL THE STAFF WAS VERY NICE AND HELPFUL. LOCATED JUST A COUPLE BLOCKS FROM FISHERMANS WHARF PUT US WITHIN WALKING DISTANCE OF EVERYTHING WE WANTED OR NEEDED. WILL STAY HERE NEXT TIME IN AREA. 03 November 2014
Rated 5.0 out of 5.0 by First time in the city! The room was wonderful and the Staff what very welcoming. We had a view of the Golden Gate Bridge and Alcatraz from our room, which was amazing because it was my first time visiting the city. The only disappointing part of our stay was the window in our room, it was very dirty and was hard to see out of. I had to open the window to take a pictures, plus the windows are paper thin. I was on the 5th floor and I could hear simple conversations happening outside on the street. This made sleeping problematic. 03 November 2014
Rated 4.0 out of 5.0 by Great Location - Good Hotel Great Location for visiting the city. Comfortable hotel but our holiday stay was spoiled by having a room looking out onto a red brick wall. Front desk staff rather than dealing with it straight away just asked us to return to the front desk the following day. 02 November 2014
Rated 5.0 out of 5.0 by Great location This was our first visit to San Francisco and the hotel location was excellent. Staff were very friendly and from check in to check out, they were extremely helpful whenever we asked for advice. Lovely restaurants nearby and plenty to do and see in the area. Easy access to other areas in the city via cable car or Muni transport. Trips to Alcatraz and to Golden Gate bridge available on nearby Fisherman's Wharf. Overall great place to stay and would definitely stay here again. 02 November 2014
Rated 4.0 out of 5.0 by Good location and good place to stay Near the pier, bunch of places to go at walking distance. Just stayed 3 days there but the room was good and super clean. 02 November 2014
Rated 2.0 out of 5.0 by October stay I knew going in the Hotel was somewhat older. This was my first stay at this location. The staff was friendly enough, however when we returned to the hotel for the evening and went into the bar, the bartender was more interested in watching the baseball game than waiting on customers. The room itself was older but clean. The A/C unit was making bad noises every time it went on and off. Then about Four AM we could hear a lot of noise and talking. Found out that our room was located right over I guess the kitchen area. Our room was located on the first floor. To be honest, for our stay the cost was high for this particular hotel. For that price you can have a nice stay at hotel across from the Ferry Building or even a hotel by union square downtown. 30 October 2014
Rated 5.0 out of 5.0 by Amazing location Stayed for two nights. Location was awesome, and Hotel staff was excellent from begining to end. As I was leaving, I got into an elevator with a member of the maintenance staff, and the first thing he said was "Good morning sir...Did you enjoy your stay?" His genuine demeanor made me feel like my reply was the only thing that mattered at that moment. I'm not sure of his name...but the Hotel is lucky to have this gentleman on staff. 28 October 2014
Rated 5.0 out of 5.0 by Great bed The bed and pillows are so comfortable. The condition of the room was excellent. Plenty of shampoo and soap! 28 October 2014
Rated 5.0 out of 5.0 by Nice Lodging by fishermans wharf Clean large hotel room by Fishermans Wharf. Close to lots of attractions. Priced about average or a little high. Onsite parking was convenient but but priced high. Overall good experience, very nice staff. 27 October 2014
Rated 4.0 out of 5.0 by What I expected.. Staff was helpful and nice. Room was clean and reasonable. 26 October 2014
Rated 4.0 out of 5.0 by w the hotel was nice, the people very friendly, but our room was son noisy that it seemed we either faced a bus route and a truck route 23 October 2014
Rated 4.0 out of 5.0 by Staff very friendly and helpful and I love the express checkout Staff eager to introduce shops and restaurants nearby Express checkout is awesome However, the kettle they gave me upon request was extremely dirty 22 October 2014
Rated 5.0 out of 5.0 by Comfortable Bed Bed was very comfortable - room and bath were clean was not advised of free internet for members when we arrived - did not ask either. Restaurant and bar were great on site. We used the bar area nightly. Would recommend to friends and family great location - within walking distance to great sites. 20 October 2014
Rated 2.0 out of 5.0 by It has seen better days Poor staff response to internet and plumbing problems. Our sink barely drained and the internet signal moved at the same painfully slow speed. Staff were called and promised attention but none ever came, Very dated and beat up. While the facility is close to Fisharmans Warf... even closer is a city park that is home to vagrants some of whom need mental health services. 18 October 2014
Rated 5.0 out of 5.0 Great Service I recognized the gentleman Edwin at the check-in desk from the last time we visited. Edwin was very professional, competent and customer service oriented. 17 October 2014
Rated 4.0 out of 5.0 by internet mess This hotel has the worst internet service I have experience in years 16 October 2014
Rated 3.0 out of 5.0 by SF wedding We had a group of 8 come in from out if town for a wedding we made arrangements with the concierge for a limo to take us too and from the venue we paid a deposit and the limo never showed up instead they sent 2 SUVs to take our group we were 30 min late to the wedding and missed the ceremony. No one ever apologized to us. We were very disappointed with the service while we are repeat guests we will not be returning. So if you stay and need car arrangements make your own don't trust the hotel to do it for you 16 October 2014
Rated 5.0 out of 5.0 by 不错的酒店 整体感觉还是很不错的,下次去旧金山的首选。酒店比较温馨,停车很方便,只是停车费有点贵。不过旧金山的停车费哪儿都很贵。 16 October 2014
Rated 5.0 out of 5.0 by Great location, nice hotel 整体感觉还是很不错的,下次去旧金山的首选。酒店比较温馨,停车很方便,只是停车费有点贵,不过这和酒店无关,旧金山的停车费哪儿都很贵。 16 October 2014
Rated 5.0 out of 5.0 Great Anniversary Thanks to the entire Holiday Inn team for taking such great care of us during our 1st anniversary last weekend. It was a busy weekend in the city and we had such a great time with Fleet With and all of the action down in the wharf! Thank you! Chris and Courtney Jones 15 October 2014
Rated 4.0 out of 5.0 by Comfortable stay Good quality bedding , we were able to sleep all 6 nights . 14 October 2014
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