Rated 2.8 out of 5 by 130
Rated 3.0 out of 5.0 by Haggis08 Handy stopover going north on A1
We chose this hotel as it is so easily accessed from the A1. There was a problem on check in when our reservation could not be found but this was resolved by a very helpful front of desk staff. In fact, all of the staff members we encountered were very friendly and helpful.
The hotel needs to be updated and the rooms are quite basic but adequate for overnight stops. the bar area is not the most inviting and does not encourage one to spend any time there. Fortunately, the staff make up for any shortfalls, unless you are a person who is hard to please.
03 March 2015
Rated 4.0 out of 5.0 by tomsie59 Nice experience
One of the better Holiday Inns, Great service great breakfast, good time.
26 February 2015
Rated 3.0 out of 5.0 by unenamoured LIMITED FACILITIES
This hotel is close to the M1 therefore traffic can be heard from this busy road. The room was fairly clean and comfortable, but the overall impression of the hotel was that it badly needed refurbishment as the decor and furnishings were in need of updating.
Very small dining and bar areas, and choice of meals limited. Breakfast was quite poor quality and again limited choices. Evening meal better and good sized portions. Only ate at the hotel as nothing else accessible for us as dependent on transport.
Staff were friendly and helpful, though service was rather slow.
24 February 2015
Rated 4.0 out of 5.0 by Hayabusa business Close to where I needed to be
This hotel could do with a bit of a revamp. It looks and feels a bit dated. Restaurant didn't have many of the items.
09 February 2015
Rated 1.0 out of 5.0 by 10536326 Don't stay here
Not the usual IHG standard. Spend your money somewhere else
02 February 2015
Rated 2.0 out of 5.0 by Linn13 Faulty Towers
Building and rooms OK but their customer service is dire!
26 January 2015
Rated 2.0 out of 5.0 by havestayedinworsebut poor hotel for IHG
I have stayed in this hotel several times in the past as it is in a convenient location, but it has not improved much over the years. I don't normally give reviews, but I felt this time needed to be recorded, as a good overhaul of the whole hotel needs to be undertaken. Bar area too small, 4-5 guests and it is too crowded to sit and relax, if you go into the reception area where there are chairs, it is opposite the front doors, so is cold and you feel like your on show. The bar itself wasn't stocked sufficiently, only wanted orange juice and lemonade, which the staff member had to go out on 2 separate occasions to fetch(once for the orange and once for the lemonade). The bedroom has a small electric heater, stayed on the coldest night of the year so far, which took a couple of hours to heat the room enough to attempt a shower, which luckily was hot. The toilet flush in my room hit the top of the cistern every time I flushed it, making a lot of noise. The food was ok, seemed to be cooked to order, but left breakfast as eaten there before and was not impressed. If its location you are after and not wanting a lot else, then no problem, if you just want a night away, then try somewhere else.
24 January 2015
Rated 5.0 out of 5.0 by Dessie 231267 Great beds Great Staff
need for a bigger seating area in public areas.Perhaps a bigger choice on menu
23 January 2015