Rated 3.8 out of 5 by 189
Rated 4.0 out of 5.0 by SamandAmos Completely adeguate place to stay
Other than the HVAC not working it was what I expect froma Holiday Express.
23 December 2014
Rated 5.0 out of 5.0 by Toknk Rest and Relax
Overall good experience and nice facility to rest. No legitimate complanints. Friendly people good food and clean hotel.
22 December 2014
Rated 3.0 out of 5.0 by solymar Just okay but nothing special
This was our first time staying at this brand but don't know if we will stay again.
We thought the price was high for the area and for what we received.
When arriving at the hotel, there was no one at the check in desk and it was several minutes before someone came out to get us checked in.
We paid an additional $15 per night for the breakfast option and at check in we were only given 2 vouchers even though there were two of us and we were staying for 2 nights. Each voucher was only good for a maximum breakfast cost of $13 so in other words we paid $15 additional dollars per night and received $13 per night in breakfast vouchers. Not only this but everything on the breakfast menu was between $10-$13 and coffee or juice was an additional $2-$3 so not even one person could have a breakfast based on the voucher amount. My suggestion is DO NOT pay additional money to purchase the breakfast option. There are many options outside of the hotel and the room did have a mini fridge and microwave so we could have also brought in our own breakfast had we known the deal. This said, the staff in the restaurant were wonderful and the food was good.
We are platinum members and were recognized as such during check in, however the room we were given was right next to the elevator so there was a lot of noise at all hours. Also the wall thermostat did not work in controlling the AC and even though the note in the room stated to only use the wall thermostat we had to actually use the controls on the wall unit in order for it to work.
In the bathroom there are detailed instruction on how to turn on the shower, and even with this it was very difficult to do and we had to attempt it multiple times. Now I am sorry but if the shower is so complicated that written instructions need to be left for guests, then I feel the hotel needs to change their fixtures.
While attempts at updates to the room were made, it was really superficial. The bathroom looked tired, kitchenette area needed updating and the room definitely needed more outlets. Having said this, the room was VERY large.
21 December 2014
Rated 4.0 out of 5.0 by chme778 Nice Hotel
Clean rooms, staff was friendly and attentive. Very comfortable stay. Will definitely stay here again.
06 December 2014
Rated 5.0 out of 5.0 by msdcjd Big Problem Solved
We were told at check-in our suite was unavailable due to a scheduled carpet cleaning. The receptionist took charge and contacted everyone necessary to re-establish our reservation and even get us an early check-in. She went above and beyond diligent!
27 November 2014
Rated 5.0 out of 5.0 by Hoffa128 Great hospitality
Great Hospitality, very friendly staff, fast and friendly check-in. Free internet and very clean rooms. Will definately stay again.
18 November 2014
Rated 3.0 out of 5.0 by EsterFS room cleanliness
The room looked clean, but carpet and walls looked like have "old dirty" even if they clean well now I cannot notice that are spots around
10 November 2014
Rated 5.0 out of 5.0 by cdb17 My stay at this hotel
The room was comfortable and spacious, I had plenty of room to get my work done for the meeting the following day. I would recommend this hotel to others. I will be back in the area in 2 weeks and I plan to stay there again.
10 November 2014