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Rated 4.4 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Great service, hospitality and atmosphere. The hotel has a very warm atmosphere. The personnel delivers great service and hospitality. 07 November 2014
Rated 4.0 out of 5.0 by Location. Location Perfect Location at the Airport Breakfast should be included. 04 November 2014
Rated 2.0 out of 5.0 by HOLIDAY INN FRENTE AL AEROPUERTO DE CHILE Apenas para pasar el vuelo de escala, pero tampoco la gran cosa y la tarifa si la gran cosa 29 October 2014
Rated 5.0 out of 5.0 by Estadia de paso Tuvimos que quedarnos en Santiago con mi familia a la espera de un vuelo internacional y solo podemos decir que el servicio fue excelente. 28 October 2014
Rated 3.0 out of 5.0 by need better cable TV No English news or sports -- particularly no Fox News 26 October 2014
Rated 4.0 out of 5.0 by Modern Room and guest service The front desk was very attentive to my needs and offered a variety of flexible options for check out, which put my mind at ease about making my connection the next day 22 October 2014
Rated 5.0 out of 5.0 by todo excelente es un hotel demasiado comodo y moderno tiene una piscina espectacular y lo mejor es que esat al frente del terminal aereo todo espectacular desde la entrada hasta los sectores mas escondidos 21 October 2014
Rated 5.0 out of 5.0 Chile Stay very good hotel.. very good stay.. hotel accomodation very fine, cleaness, food and breakfast nice 21 October 2014
Rated 5.0 out of 5.0 by holiday inn santiago airport good service , do it again without doubt , friendly staff to suit my needs , great restaurant 21 October 2014
Rated 5.0 out of 5.0 by GREAT Really a great hotel and one of the most convenient hotels in the world. 17 October 2014
Rated 5.0 out of 5.0 by Excelente ubicación y servicio para viajes de negocios Cuando los vuelos llegan muy tarde o salen muy temprano, el hotel ofrece una alternativa de estar cerca y aprovechar mejor el tiempo. La atencion y el servicio son muy buenos y ofrece una gran cantidad de servicios como piscina, gimnasio, bar y salones de reuniones. 17 October 2014
Rated 4.0 out of 5.0 by Was Ok Mixed review from me. The building very nice and it is right beside the airport . I had a great room on the 5th floor no problems, The restaurant is really great with televisions at the table, in American style dinner booths, there very handy to catch up on the news. I ordered the tuna and it was a bit rare , but as I didn't want to complain so I ate it as I was hungry. Value wise, it seemed a bit pricey for what you get, My only criticism was some of the staff had problems thinking outside the box and seemed preoccupied. However the young man,bell boy, was very helpful upon arrival, he had a trainee badge on but was very professional. 16 October 2014
Rated 1.0 out of 5.0 by Absolutely Horrible Service This hotel had the worst service that I have ever encountered. They did not address my issues and actively lied about their problems and my room's availability. 15 October 2014
Rated 1.0 out of 5.0 by 3-star experience at 5-star price The rooms have only the barest service: there is no fridge, no minibar, no tea-making facilities, in fact there is not even any drinking water in the rooms. For a guest coming in with two cases on wheels the hotel offers several challenges: the front door opens outwards, then there is the security door to negotiate. Next the elevator doors: roll one case in, and the door closes. Then the room door: wheel in one case, and as the door closes because there is no way to hold it open, one has to open it again, and if one forgets to take the key outside, one is locked out. All the time no help from any staff. 10 October 2014
Rated 4.0 out of 5.0 by Buen Descanso cuando tienes problemas con los vuelos se descansa bien no se siente el ruido del aeropuerto, pero el Internet tiene serios problemas y no se puede navegar bien desde algunas habitaciones, tuve que moverme por toda la habitacion para encontrar una señal aceptable y al final no supe si fue la señal o que tiene muy poco ancho de banda, pero deje de usarlo a la hora de intentar. 08 October 2014
Rated 4.0 out of 5.0 by Excellent for business travel Very good hotel and facilities, good breakfast and comfort. 08 October 2014
Rated 5.0 out of 5.0 by Excellent Hotel to stay This is a perfect airport hotel. Right opposite the airport, we were greeted with friendly English speaking staff and when we asked for a late check out due to the time of our flight the following day, there were no problems. We were on the 3rd floor, apparently opened just last year, & a fantastic comfortable, roomy, well laid out room & bathroom. Free WiFi & safe, Although we didn't use the pool, we did check it out, & would have been nice, but decided to have a drink at the bar instead (loved the atmosphere downstairs), & then dinner in the dining room. We took the advise from the waiter on our meal & wine choice & were not disappointed. A superb meal! Slept well, surprisingly couldn't hear the planes.The breakfast the following morning was excellent. Would highly recommend people to stay there & break up any travel, like we did. 07 October 2014
Rated 5.0 out of 5.0 by Excellant Service and Location. Checked into the Holiday Inn and found the location right across the road from the Airport, great start already, checked in and found Elizabeth from reception took care of all my inquiries, my room had 2 Queen size beds very comfortable as were the pillows, the bathroom was very nice with the extra towels, had a great view of the airport, the Bar and Restaurant staff were great especially Angel, breakfast and dinner had excellent menue choices, very professional, all the usual amenities associated with a Hotel were easily accessible, I guess the most important feature was nearly all the staff spoke a little english which made it much easier to converse. 04 October 2014
Rated 4.0 out of 5.0 by Good service, very convenient Room was clean and comfortable. There was an ironing board. Considering that it is right on airport, very quiet and easy to black out. Restaurant breakfast was average. 04 October 2014
Rated 4.0 out of 5.0 by Good airport hotel. Great place to stay if you have business at or near the airport grounds. Nice lap pool, but the fitness room only has cardio equipment. 03 October 2014
Rated 5.0 out of 5.0 by Servicio Exelente He alojado en el hotel en 2 oportunidades y lo mejor de todo a mi parecer es la atención del personal del hotel, siempre respondieron bien a mis necesidades y de buena manera, las comidas son buenas y el check in y check out se realiza de manera rápida y eficiente. 29 September 2014
Rated 5.0 out of 5.0 by Great and easy experience The staff is very nice, very knowledgeable, ready to help. The restaurant is very good and the room are very comfortable. I didn't hear planes at all even though this hotel is just next to the airport terminal. The cleanliness of the whole establishment is outstanding. 26 September 2014
Rated 5.0 out of 5.0 by Convenient and excellent for transit Fantastic location, lovely staff and very clean and comfortable perfect for transit or overnight before an early flight! 24 September 2014
Rated 5.0 out of 5.0 by Nice location Very good hotel, nice location, good food and very convenient, just a few walks out of the airport gates 12 September 2014
Rated 5.0 out of 5.0 by Stopover stay The hotel and staff were absolutely amazing on our stay here. We were checking in after midnight during a stopover on our travels with a 5 month old and the staff were really quick and accommodating to allow us to get the baby to bed as soon as we could. They were really friendly and helpful the entire stay and it was just what we needed to recharge us for the last leg of our flight home. Definitely stay at this hotel if you need somewhere in Santiago to stay. 07 September 2014
Rated 5.0 out of 5.0 by comodidad y excelencia del personal Un htl comodo, con todo lo que uno necesita cuando va en un viaje de negocios o en mi caso que soy de provincia tb. lo utilizo para hacer conexiones al extranjero......en mi ultima estadia me gusto mucho la amabilidad del personal 05 September 2014
Rated 5.0 out of 5.0 by Great Service Friendly staff no problems in waiting in hotel for flights etc..... 03 September 2014
Rated 5.0 out of 5.0 by Excellent Hotel I was pleasantly surprised that the Holiday Inn Santiago - Airport Terminal Hotel was so quiet. I feared being near the airport it wouldn't be. The staff was friendly and accomodating. Excellent place for a business stay because of its location at the airport. Saved a double bag drag. Definitely consider staying here. 03 September 2014
Rated 4.0 out of 5.0 by experiencia un sólo cuestionamiento a la estadía la habitación estaba en el nivel 0 y no tenía vista, sólo a un patio de luz poco atractivo el resto excelente 02 September 2014
Rated 5.0 out of 5.0 by Gran servicio y cómoda habitación La habitación era grande y estaba impecable. El personal, atendió mis dudas de forma satisfactoria y eficiente. 01 September 2014
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