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Rated 4.5 out of 5 by 128 reviewers.
Rated 4.0 out of 5.0 by Comodo equilibrio para trabajar y descansar La atención y calidad del servoicio recibido fue muy buena, el problema es que con los costos indirectos como la prpina de ley y los impuestos el costo real se incrementa mas de un 30% de la tarifa de hospedaje y eso lo hace mas caro de lo que se espera. seri bueno considerar señalar los pórcentajes de impuestos y propinas para que el consumidor este advertido y haga sus cuentas. esto resulta menos incomodo. de todas formas el servicio fue muy bueno. 20 October 2014
Rated 5.0 out of 5.0 by Si interesas buen servicio, el Holiday Inn de SD Personal simpático y eficiente además de unas facilidades muy cuidadas hacen de un viaje de negocios una experiencia mucho más llevadera. 14 October 2014
Rated 5.0 out of 5.0 by Excelente elección Perfecta elección para trabajo y descanso, servicio excelente, ubicación de privilegio, parking cómodo, excelente ambiente, dos consideraciones: los sábados a la noche el volúmen alto de la música de "chicos" que bailan en la calles se hace bastante insoportable, los jugos del desayuno podrían ser naturales y no con agua agregada como en la actualidad. El resto impecable. 13 October 2014
Rated 5.0 out of 5.0 Excelente ubicacion, servicio y limpieza Un lugar muy bien ubicado en una zona muy segura y cercana a varios lugares para disfrutar santo Domingo. el servicio es excelente, el personal es muy amable y las instalaciones me gustaron mucho. el ultimo piso me parece un lugar con excelente vista. 08 October 2014
Rated 5.0 out of 5.0 by Experiencia única Nunca antes un hotel había reunido tan excelentes cualidades en la prestación del servicio. Todos los servicios superan las espectativas del viajero 30 September 2014
Rated 5.0 out of 5.0 by Mi Habitacion La verdad es que no tengo de que quejarme la estadía en el hotel a sido excelente y todo el personal es muy amable y atento hacia el huésped, los felicito y sigan así. 29 September 2014
Rated 5.0 out of 5.0 by Nice hotel and convenient location The hotel is well maintained and the staff is friendly and knowledgeable. It is conveniently centrally located in Santo Domingo. 27 September 2014
Rated 5.0 out of 5.0 by Great Location and Staff Anna was GREAT and PERFECT at the front desk. She helped me check-in with ease. I wish every Front Desk person was like her. She went went above and beyond. The room service food was great and service excellent. And it was nice to relax by the pool and smoke a good cigar. A nice cigar shop is right next to the hotel. Perfect stay, and perfect staff. Thanks for a great stay 24 September 2014
Rated 5.0 out of 5.0 Very impressed with the overall experience Impressed to find a Holiday Inn with such a high standard for business and pleasure. 20 September 2014
Rated 5.0 out of 5.0 by Excellent Service It's always a pleasure stay at this hotel mainly because staff attention. 16 September 2014
Rated 5.0 out of 5.0 by Excellent place to rest! This is an excellent place to rest and have nice time for you either if you are on a business travel or a pleasure travel, this place has really nice people that will always try to help you as soon as possible. So for sure I will recommend my friend/family to stay here! Thank you so much! 12 September 2014
Rated 5.0 out of 5.0 by Excellent Services Excellent service and fantastic staff. Thanks a lot for another extraordinary staying at your hotel. We always feel at home there. 09 September 2014
Rated 5.0 out of 5.0 by Elevator controls Elevator controls not working properly. This becomes annoying if you stay more than a day at the property. 09 September 2014
Rated 3.0 out of 5.0 by BUEN HOTEL - DEFICIENTE PERSONAL DE LIMPIEZA Siendo miembro de IHG siempre me hospedo en Holiday Inn o afiliados, lamentablemente en esta ocasion en Hotel Holiday Inn Santo Domingo mi experiencia no fue placentera. Las facilidades e instalaciones son buenas en general, sin embargo el personal de limpieza de habitacion es deficiente y difaman a sus huespedes. Mi recomendacion a los fumadores, identifiquense en la recepcion como fumadores y de antemano nieguen el fumar en la habitacion ya que a mi me quisieron cobrar doscientos dolares por olor a cigarro y la mucama me difamo indicando que habia encontrado colillas de cigarro en mi habitacion lo cual fue una difamacion. Amablemente en la recepcion no me hicieron el cargo dado a que la mucama no se encontraba. Adicionalmente nunca repusieron el cafe de cortesia y el aseo y limpieza de la habitacion en general es deficiente. 02 September 2014
Rated 5.0 out of 5.0 by Great Business Traveller Option This hotel is centrally located in the area of Santo Domingo that encompass my business needs. Updated rooms and helpful staff compliment the overall package. 02 September 2014
Rated 5.0 out of 5.0 by Best Customer Service! The Holiday Inn Santo Domingo, is located in a good area, with very comfortable facilities. But the best of all is the customer service. Everyone was friendly, attentive, willing to help with any request that I had. Whenever I come back to Dominican Republic I will definitely stay here. On a side note, the coffee at Caffé Macchiato next to the Lobby has great coffee and lovely pastries! 02 September 2014
Rated 5.0 out of 5.0 by Clean and Modern Hotel Great hotel that is centrally located. Staff was extremely friendly and overall hotel is comparable internationally. 01 September 2014
Rated 4.0 out of 5.0 by Room Service buen trato, atentos al detalles y siempre el cliente en mente. 27 August 2014
Rated 5.0 out of 5.0 by Really nice option to stay and feel like home! People is just really nice with you! Service is excellent! Food is really good! Breakfast is having a lot of options, so your first meal of the day will be just great! The dinner is also good, probably they can have more caribbean food so you can taste that. But the overall experience is amazing, one place to go back for sure! 25 August 2014
Rated 4.0 out of 5.0 by Estadía agosto 2014 En terminos generales instalaciones, comida y personal adecuados, pero con oportunidades de mejora en cuanto a algunos servicios (room servce, lavanderia) 24 August 2014
Rated 3.0 out of 5.0 by Working at DR Very good location for business in Santo Domingo, normal bed, average staff. 24 August 2014
Rated 5.0 out of 5.0 by Holiday Inn: el hotel de elección en Santo Domingo Definitivamente si volviera a Santo Domingo no pensaría dos veces en escoger este hotel: la calidez del personal, las atenciones, las habitaciones en perfecto orden y aseo, la comida en variedad y gusto, las instalaciones… todo fue perfecto!! Supero altamente mis expectativas. Debo agradecer muy especialmente a todas las personas del restaurante, que siempre tenían una sonrisa, una bienvenida cálida y gusto por atenderlo bien a uno. Se portaron muy bien conmigo. Mil y mil gracias! 21 August 2014
Rated 5.0 out of 5.0 good santo domingo hotel great place to stay, great, free breakfast, great location. Would recommend to anyone looking to stay in a clean, safe, downtown location 20 August 2014
Rated 4.0 out of 5.0 by Me gustó el diseño de habitaciones Me parece inteligente cómo se incorpora el baño en la habitación. Me gustó mucho. 19 August 2014
Rated 4.0 out of 5.0 by Evento MOBOTIX Quedamos muy satisfechos con la atención recibida del personal del front-desk, restaurante y bar lounge del nivel 2. Mención especial para la encargada de banquetes por su nivel de servicio al cliente y actitud y de la persona que nos asistió en el set-up del equipo audiovisual 18 August 2014
Rated 4.0 out of 5.0 by Excelente trato El personal del hotel realmente hace el maximo por que uno se sienta comodo en todo momento. La cama es muy comoda y grande, el diseño de las habitaciones moderno. El desayuno es bastante variado. De la carta del servivio de habitaciones destacaria las yuquitas rellena de carne, deliciosas! Las tumbonas de la piscina aunque estilosas resultaban algo incomodas, seria bueno que hubiera algun tipo de almohadilla. Por poner un pero, en la habitacion 218 por ser la mas proxima al bar se escuchaba algo la musica por las noches. 18 August 2014
Rated 5.0 out of 5.0 by Excelente Hotel Me gusto mucho la comodidad y la facilidad en todos sus servicios. 12 August 2014
Rated 3.0 out of 5.0 by Nice property but noise if room above the main street The hotel is brand new and the room are really nice and large, little overprices but I can leave with it. The big issue for me was that the room was right above the busy street in front of the hotel and noise coming from it was constant , day and night, making almost impossible to sleep. 12 August 2014
Rated 5.0 out of 5.0 by Best Hotel Ever Great place to stay, loved the modern design and service. I will definitely come back every time I have to travel for business. 12 August 2014
Rated 5.0 out of 5.0 by Excelent stay My stay in this hotel was excellent. The staff was very frendly and prompt to satisfy any inquire. There are plenty restaurant and places to visit around this area. The hotel was very clean and the bedroom very clean. However, iwalking to any restaurant or bar outside the hotel can be a little risky. There are some kind of drag races on the streets. So, take extra caution when adventuting out.on the streets. 06 August 2014
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