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Rated 4.4 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 by Excelente trato El personal del hotel realmente hace el maximo por que uno se sienta comodo en todo momento. La cama es muy comoda y grande, el diseño de las habitaciones moderno. El desayuno es bastante variado. De la carta del servivio de habitaciones destacaria las yuquitas rellena de carne, deliciosas! Las tumbonas de la piscina aunque estilosas resultaban algo incomodas, seria bueno que hubiera algun tipo de almohadilla. Por poner un pero, en la habitacion 218 por ser la mas proxima al bar se escuchaba algo la musica por las noches. 18 August 2014
Rated 5.0 out of 5.0 by Excelente Hotel Me gusto mucho la comodidad y la facilidad en todos sus servicios. 12 August 2014
Rated 3.0 out of 5.0 by Nice property but noise if room above the main street The hotel is brand new and the room are really nice and large, little overprices but I can leave with it. The big issue for me was that the room was right above the busy street in front of the hotel and noise coming from it was constant , day and night, making almost impossible to sleep. 12 August 2014
Rated 5.0 out of 5.0 by Best Hotel Ever Great place to stay, loved the modern design and service. I will definitely come back every time I have to travel for business. 12 August 2014
Rated 5.0 out of 5.0 by Excelent stay My stay in this hotel was excellent. The staff was very frendly and prompt to satisfy any inquire. There are plenty restaurant and places to visit around this area. The hotel was very clean and the bedroom very clean. However, iwalking to any restaurant or bar outside the hotel can be a little risky. There are some kind of drag races on the streets. So, take extra caution when adventuting out.on the streets. 06 August 2014
Rated 4.0 out of 5.0 Almost perfect for business travelers... It is the ideal hotel for business travelers to the DR. Location, food, staff. The only thing that let it down somewhat was the internet connection. For a business traveler this is crucial and the speed and reliability was not enough. I work with VPN´s in my company and require a decent and stable signal. This is not the case in this hotel. Dont get me wrong. Its good enough for reading papers and checking your private email, but not stable enough to run some key online apps that my job requires me to use... 01 August 2014
Rated 5.0 out of 5.0 by Excelente Servicio Es un placer siempre el hospedarse en este hotel. Su calidad de las personas que trabajan y el placido ambiente lo hacen un lugar excelente para estar. 29 July 2014
Rated 4.0 out of 5.0 Experiencia en Holiday Inn Santo Domingo Excelente atención del personal y muy buen ubicación en la ciudad. Cerca de buenos restaurantes y malls. Buen descanso. Mejoraría el desayuno y la disponibilidad de elevadores especialmente en la mañana. Muy recomendable. 29 July 2014
Rated 3.0 out of 5.0 by Puede mejorar El hotel es bastante aceptable como el resto de la cadena. Sin embargo, el personal del Lobby pudiese ser un poco más amable (y no sólo es la sonrisa que mantienen casi que de forma perpetua). Para poder hacer una reservación fue imposible por la pág web y por teléfono. Incluso, estando en el Lobby, el personal de recepción se percató de lo dificil que es que te atiendan para poder hacer una reservación. Las habitaciones están bien decoradas, pero se oyen facilmente los ruidos de las habitaciones contiguas. El desayuno es bueno, pero el tamaño de un omelette parece la ración para un niño. Los mesoneros no estaban atentos de las mesas y había que estar detrás de ellos pidiendole el servicio. El resto de las alternativas para desayunar eran bastante aceptables. La ubicación del hotel es buena, pero tambien puede ser un problema. La avenida principal del hotel es una de las más transitadas y congestionadas de Santo Domingo. Adicionalmente, es contumbre de la zona colocar música a alto volumen. El "colmado" (bodega o tienda de venta de licores, principalmente) que está al lado es algo peculiar o anécdotico que contrasta con el hotel. En terminos generales la estadía fue buena, pero me traigo la sensación que pudo haber sido mejor sobre todo en el trato del personal. 28 July 2014
Rated 5.0 out of 5.0 Habitaciones comodas y limpias Excelente servicio de comidas, con muy buen sabor y excelente presentación. Habitaciones muy cómodas y confortables. Excelente servicio a la habitacion 22 July 2014
Rated 5.0 out of 5.0 by food and beverage I would like to have more health variety in the second floor (Business Center and bar) because I use a lot with clients and myself to work and the offer is very limited. The natural juices in the breakfast can be better 19 July 2014
Rated 5.0 out of 5.0 by EXCELENTE Estuvimos mi esposo y yo de fin de semana en este hotel para escapar un poco de la rutina de la ciudad y nuestra estadía fue excelente. Muy buen servicio, instalaciones de calidad superior, cálida y acogedora atmósfera bajo una moderna decoración. Atenciones de alimentos y bebida muy buenas dentro de precios razonables. Y lo que más nos gusto, la terraza del piso 8 con la piscina! 18 July 2014
Rated 5.0 out of 5.0 by Outstanding service The hotel was great and the business facilities were excellent but the best thing of all was the staff. They went above and beyond the call of duty! 15 July 2014
Rated 5.0 out of 5.0 by Excelente Servicio La gente es muy amable y con una gran actitud en todo momento 14 July 2014
Rated 4.0 out of 5.0 by Santo Domingo July 2014 The hotel is modern and clean and in a good location for a business visitor. Lighting in the room and bathroom could be improved. Room is clean and comfortable. The elevator system is not easy to operate requiring you to insert your room key but does not work always. Overall pretty good. 13 July 2014
Rated 4.0 out of 5.0 by Estadia del 5 al 6 de julio 2014 ya, anteriormente mencione el inconveniente de la tarifa dada por telefono y encontrada al llegar. las demas cosas que pasaron dentro y al salir del Hotel fueron muy buenas. 11 July 2014
Rated 4.0 out of 5.0 debe mejorar la acustica de la habitacion se escucha con mucha claridad lo que sucede en habitaciones contiguas en términos de sonido de televisores, conversaciones telefónicas a voz baja. Es algo de infraestructura por lo que deben considerar si otros huéspedes se han quedado de lo mismo. 08 July 2014
Rated 3.0 out of 5.0 by Not the Best for Business Travel Property is fine for a room to sleep in and have breakfast at but for the business traveler, lack of adequate lighting in the room for work and electrical outlets is a draw back. If you want to pay, you can have access to a private business room. While there is a computer center on 2nd floor it is located in the bar area with lots of noise. Password is not the same as your room internet password but nobody tells you this. The conceirge level on the eight floor nicely offers free alcohol and light snacks and in a pinch can be used for business but it does not offer auditory privacy and there are two televisions going. Still it is a nice amenity if you just want to kick back after a long day and have the status to access. Views from the room are not great, but nice view from 8th floor bar and shallow pool. Exercise room is very small. Steam sauna is available. 07 July 2014
Rated 5.0 out of 5.0 by Cortesia de bienvenida trato cordial y rapido, excelente servicio de taxi y puntual 07 July 2014
Rated 5.0 out of 5.0 by Muy agradable experiencia Fue una estadía muy agradable. El Desayuno muy completo y un personal muy amable. El único punto por mejorar, la facilidad para acceder a las tomas eléctricas para trabajar. 07 July 2014
Rated 5.0 out of 5.0 by Perfecto para los Negocios y sentirse como en casa Normalmente siempre me alojo en este hotel porque la atención personal siempre es mas que eficiente. Es muy céntrico y tiene todas la facilidades. Las habitaciones son completas y tienen bastante detalle. 07 July 2014
Rated 5.0 out of 5.0 by Enjoyed the stay I enjoyed staying at this hotel. The front desk staff was extremely friendly and spoke great English and allowed me to practice my Spanish speaking skills. Fernando and several others at the front desk were responsive. Also enjoyed the friendliness of cab drivers readily available, especially Hipolito who speaks English really well. The view from the roof of the pool is great and the hotel is in close proximity to restaurants, fast food and the grocery store. The room was kept clean and only complaint was having to call twice when new wash clothes were not placed in the room two days in a row. Would consider revisiting this hotel. Good value for the price. 05 July 2014
Rated 5.0 out of 5.0 by Excelente amabilidad y educacion de todos los empleados. todo el personal muy amable y educados. hotel muy bien ubicado. lo unico negativo es el ruido del trafico vehicular y musica de alguna discoteca o bar de los alrededors; tambien no ustuvo buena la conexion del internet. 03 July 2014
Rated 5.0 out of 5.0 by habitacion sumamente confortable mi estadia de una noche en el hotel,por motivo de una conferencia a la mañana siguiente en la ciudad de santo domingo fue muy relajante. si tuviera que viajar de nuevo a santo domingo de seguro que me hospedo en el Holiday Inn. 02 July 2014
Rated 5.0 out of 5.0 by ALOJAMIENTO Excelente la atencion del hotel, la ubicacion y todos los servicios prestados. 01 July 2014
Rated 5.0 out of 5.0 by Bien Complacida Visito el Holiday Inn siempre que paso a RD en viajes de trabajo. La atención personal y esmero de cada empleado es la primera razón para usar la facilidad. 30 June 2014
Rated 5.0 out of 5.0 by Great Staff Service The Hotel is one of the Best in Santo Domingo. The Staff is really focused on solving any issue you may have during your stay. Great Service!!! The property is quite new so the rooms and facilities are well preserved and nice! I have been more than 30 days for business in this hotel last year and every time I leave the Hotel very satisfied with the experience. Thank you! The hotel is sometimes full and the rates may be too high so book your room some weeks ahead if possible. 30 June 2014
Rated 5.0 out of 5.0 by modern, sleek and beautiful hotel! Our missions team had the most relaxing and comfortable stay in Santo Domingo here. Excellent customer service from every staff member, at all times. The meals were incredible with a great selection. We slept and relaxed so well, and were in awe of the physical beauty of the hotel. Highly recommend this place! 30 June 2014
Rated 4.0 out of 5.0 by Estancia Holiday Inn En general la experiencia es buena. Buena calidad de servicio y las instalaciones en muy buenas condiciones. Seria bueno consideraran a los usuarios corporativos para hospedarse en pisos superiores, con menos ruido. Percibi olor desagradable en el lavamanos y regadera del baño. Aunque una vez reportado parece ser mejoro considerablemente. 30 June 2014
Rated 5.0 out of 5.0 by Excelente servicio Es un hotel muy cogedor ubicado en el centro de la ciudad y el servicio es excelente. Su personal es super atento. 27 June 2014
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