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Rated 4.5 out of 5 by 119 reviewers.
Rated 4.0 out of 5.0 by Santo Domingo July 2014 The hotel is modern and clean and in a good location for a business visitor. Lighting in the room and bathroom could be improved. Room is clean and comfortable. The elevator system is not easy to operate requiring you to insert your room key but does not work always. Overall pretty good. 13 July 2014
Rated 4.0 out of 5.0 by Estadia del 5 al 6 de julio 2014 ya, anteriormente mencione el inconveniente de la tarifa dada por telefono y encontrada al llegar. las demas cosas que pasaron dentro y al salir del Hotel fueron muy buenas. 11 July 2014
Rated 4.0 out of 5.0 debe mejorar la acustica de la habitacion se escucha con mucha claridad lo que sucede en habitaciones contiguas en términos de sonido de televisores, conversaciones telefónicas a voz baja. Es algo de infraestructura por lo que deben considerar si otros huéspedes se han quedado de lo mismo. 08 July 2014
Rated 3.0 out of 5.0 by Not the Best for Business Travel Property is fine for a room to sleep in and have breakfast at but for the business traveler, lack of adequate lighting in the room for work and electrical outlets is a draw back. If you want to pay, you can have access to a private business room. While there is a computer center on 2nd floor it is located in the bar area with lots of noise. Password is not the same as your room internet password but nobody tells you this. The conceirge level on the eight floor nicely offers free alcohol and light snacks and in a pinch can be used for business but it does not offer auditory privacy and there are two televisions going. Still it is a nice amenity if you just want to kick back after a long day and have the status to access. Views from the room are not great, but nice view from 8th floor bar and shallow pool. Exercise room is very small. Steam sauna is available. 07 July 2014
Rated 5.0 out of 5.0 by Cortesia de bienvenida trato cordial y rapido, excelente servicio de taxi y puntual 07 July 2014
Rated 5.0 out of 5.0 by Muy agradable experiencia Fue una estadía muy agradable. El Desayuno muy completo y un personal muy amable. El único punto por mejorar, la facilidad para acceder a las tomas eléctricas para trabajar. 07 July 2014
Rated 5.0 out of 5.0 by Perfecto para los Negocios y sentirse como en casa Normalmente siempre me alojo en este hotel porque la atención personal siempre es mas que eficiente. Es muy céntrico y tiene todas la facilidades. Las habitaciones son completas y tienen bastante detalle. 07 July 2014
Rated 5.0 out of 5.0 by Enjoyed the stay I enjoyed staying at this hotel. The front desk staff was extremely friendly and spoke great English and allowed me to practice my Spanish speaking skills. Fernando and several others at the front desk were responsive. Also enjoyed the friendliness of cab drivers readily available, especially Hipolito who speaks English really well. The view from the roof of the pool is great and the hotel is in close proximity to restaurants, fast food and the grocery store. The room was kept clean and only complaint was having to call twice when new wash clothes were not placed in the room two days in a row. Would consider revisiting this hotel. Good value for the price. 05 July 2014
Rated 5.0 out of 5.0 by Excelente amabilidad y educacion de todos los empleados. todo el personal muy amable y educados. hotel muy bien ubicado. lo unico negativo es el ruido del trafico vehicular y musica de alguna discoteca o bar de los alrededors; tambien no ustuvo buena la conexion del internet. 03 July 2014
Rated 5.0 out of 5.0 by habitacion sumamente confortable mi estadia de una noche en el hotel,por motivo de una conferencia a la mañana siguiente en la ciudad de santo domingo fue muy relajante. si tuviera que viajar de nuevo a santo domingo de seguro que me hospedo en el Holiday Inn. 02 July 2014
Rated 5.0 out of 5.0 by ALOJAMIENTO Excelente la atencion del hotel, la ubicacion y todos los servicios prestados. 01 July 2014
Rated 5.0 out of 5.0 by Bien Complacida Visito el Holiday Inn siempre que paso a RD en viajes de trabajo. La atención personal y esmero de cada empleado es la primera razón para usar la facilidad. 30 June 2014
Rated 5.0 out of 5.0 by Great Staff Service The Hotel is one of the Best in Santo Domingo. The Staff is really focused on solving any issue you may have during your stay. Great Service!!! The property is quite new so the rooms and facilities are well preserved and nice! I have been more than 30 days for business in this hotel last year and every time I leave the Hotel very satisfied with the experience. Thank you! The hotel is sometimes full and the rates may be too high so book your room some weeks ahead if possible. 30 June 2014
Rated 5.0 out of 5.0 by modern, sleek and beautiful hotel! Our missions team had the most relaxing and comfortable stay in Santo Domingo here. Excellent customer service from every staff member, at all times. The meals were incredible with a great selection. We slept and relaxed so well, and were in awe of the physical beauty of the hotel. Highly recommend this place! 30 June 2014
Rated 4.0 out of 5.0 by Estancia Holiday Inn En general la experiencia es buena. Buena calidad de servicio y las instalaciones en muy buenas condiciones. Seria bueno consideraran a los usuarios corporativos para hospedarse en pisos superiores, con menos ruido. Percibi olor desagradable en el lavamanos y regadera del baño. Aunque una vez reportado parece ser mejoro considerablemente. 30 June 2014
Rated 5.0 out of 5.0 by Excelente servicio Es un hotel muy cogedor ubicado en el centro de la ciudad y el servicio es excelente. Su personal es super atento. 27 June 2014
Rated 4.0 out of 5.0 by Confortable bed, clean and excelent bathroom Excelent location. Greta room with a clean bathroom and confortable shower. Breakfast excelent. 24 June 2014
Rated 5.0 out of 5.0 by me senti como en casa el personal del hotel muy amigable, y cordial, el diseño del hotel muy contemporaneo y elegante, la habitacion estuvo muy acojedora con una tremenda vista...... el sauna estaba incluido, y pasamos un buen momento en la terraza del hotel en el techo. 23 June 2014
Rated 5.0 out of 5.0 by Great breakfast The breakfast was a very nice selection of hot and cold choices. 23 June 2014
Rated 5.0 out of 5.0 by Extraordinary staff, location and service The hotel has an excelent location. You reach the most important areas in Santo Domingo within 10-15 minutes if no traffic jams. There are also plenty of good restaurants in the neighborhoods and a real Dominican "Colmado" closed to the hotel where you can enjoy a cold local "President" beer. The staff at the hotel really makes me feel at home everytime I stay there. This is one of the main reasons why I always choose the Holyday Inn hotel. Service is very good and whatever you might need, they do everything to always please the customer. 19 June 2014
Rated 5.0 out of 5.0 by CALIFICACION MUY BUEN HOTEL Y EL PERSONAL ES EXCELENTE Y MUY AMABLES EN TODAS LAS AREAS Y MUY PROFESIONALES! 16 June 2014
Rated 5.0 out of 5.0 by Todo bien En particular la atención del personal en Recepción. Amables, eficaces y eficientes. Muchas gracias 09 June 2014
Rated 5.0 out of 5.0 by Great service and excellent location This hotel far exceeded my expectations as the last time I stayed at a holiday inn it was not nearly this nice. 09 June 2014
Rated 5.0 out of 5.0 by Second time in Holiday Inn Sto Domingo Very nice place to stay and very well located. The restaurant is excellent and the staff and the service were really kind! Keep it up! 08 June 2014
Rated 4.0 out of 5.0 by Confortable room, good bed, friendly staff On the positive side I am happy with the hotel as shown by my several stays in the last 9 months. It is well located, the rooms are comfortable, the majority of the staff is very friendly and it represents good value for money. On the improvement side here are two observations from my last stay (April 28 - May 31): 1) nobody told me when I registered that by being in a suite I could use the Coffee and Wine Bar in the 8th floor. By chance I found out I was allowed....Moreover I had asked in the front desk if there was someplace where my colleagues and I could meet to discuss work issues (all of my colleagues also guests at the hotel) and was told I could use a meeting room if I paid $5000 for a day use. 2) My colleagues and I felt the quality of the food has deteriorated. We had two clear cases where the food was basically not edible and one case where I asked for an item and what they brought had different ingredients. 04 June 2014
Rated 5.0 out of 5.0 by Very comfortable and secure location Love location and service. Would like to see more variety on menu in restaurant and maybe daily specials. 03 June 2014
Rated 4.0 out of 5.0 by Alojamiento por 16 noches La gente siempre te recibe con atención, te sientes como en casa. 02 June 2014
Rated 5.0 out of 5.0 by Buen Fin de Semana Holliday Inn Sto. Domingo se ha convertido en nuestro lugar de descanso, su ubicacion es privilegiada ya que se encuentran con facilidad servicios, restaurantes, centros comerciales, etc. El Staff siempre nos recibe con una sonrisa y esta dispuesto a ayudar, el renococimiento es fundamental siempre he sido llamado por mi nombre y reconocido en luegho de varias estadias. 19 May 2014
Rated 3.0 out of 5.0 by Fair to good business stay With past experience from the same brand in other cities, will give an overall rate of fair to good. 29 April 2014
Rated 3.0 out of 5.0 by terrible food for such a great staff It is crucial to improve the food quality and time it takes to serve. Since the day you opened the food quality has been an issue. I don't think I will stay at the hotel again until I hear the food quality has improved. 13 April 2014
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