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Rated 4.5 out of 5 by 413 reviewers.
Rated 4.0 out of 5.0 Pet Friendly We booked this hotel because of location and pet friendly policy. We were very pleasantly surprised! Very nice hotel, great location and awesome staff!! Will most definitely stay here very time we visit our son in Saratoga Springs. One suggestion......as very conscientious pet owners we always clean up after our pups......we found only one outside trash receptacle. I would suggest one near each entrance. While we always travel with potty bags - others do not, we were surprised how many people did not clean up after "Fido". Maybe a station with bags would help encourage other guests. Thanks for the hospitality, great job! 29 March 2015
Rated 5.0 out of 5.0 by Premises and breakfast I enjoyed my stay, however a few remarks. It appeared that there was 2 functions going on at the same time on Saturday night. Those people who attended the functions parked in the parking lot. The parking lot was full and was somewhat small to start with. Due to this there was very little or no parking for registered guests. I suggest that anyone (Non-Guests) using the facility should park else where. I and my team had a very short time frame in which we needed to be at a facility to compete in a volleyball match. We had to be at a gym no later than 8am. In fact we had to arrive at 7:30. The hotel breakfast was not served, or opened, until 6:30. This left us very little time to order, eat and drive to our location. I did eat with some parents and players, but we were a bit rushed. Opening at 6am would have been better. 26 March 2015
Rated 5.0 out of 5.0 great hotel and staff What a pleasant delight! The room was modern, updated inviting and comfortable. I stayed for business but plan on coming back for pleasure. 24 March 2015
Rated 5.0 out of 5.0 Business Trip Pros: Comfortable bed Loved the two options of pillows Friendly and accommodating staff Clean room and Bathroom Loved the Guest Area for coffee and relaxation time Cons: It took a couple times for my room key to work My room had a thick stale odor when you first walked in, but then you got use to it. No shower cap in the hospitality box My darking shades did not pull over the window, so it the room was bright when the sun came up. (Room 108) 23 March 2015
Rated 5.0 out of 5.0 by Highly Recommend If Staying in Saratoga Springs I've stayed here for the past two years when I come to town for business, and I have gotten phenomenal service both times. Can't wait for my next years stay! 20 March 2015
Rated 5.0 out of 5.0 by Always consistent and pleasant This location is an excellent value and is situated in downtown Saratoga Springs. I have stayed at this hotel dozens of times and always return. Friendly staff that meet your accomodation needs in excellent fashion. 18 March 2015
Rated 5.0 out of 5.0 by nice trip loved the location, the bar, and the room was spotless. hallways need updating, but that was the only draw back. I will be back! 17 March 2015
Rated 5.0 out of 5.0 by A gem in Saratoga Springs Super friendly staff, and excellent site for conferences. The suite is perfect for entertaining, and the king size bed is awesome! Love the free chips and popcorn offered during happy hour, and the free shuttle service is great for out of towners who don't know where to go! Looking forward to my next visit. 16 March 2015
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