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Rated 4.1 out of 5 by 240 reviewers.
Rated 5.0 out of 5.0 by traveller very good stay woukld recomend this hotel in the future to my work collegues 17 November 2014
Rated 3.0 out of 5.0 by Lacked atmosphere and some staff rude Very cold and unappealing on arrival, one of the reception staff rude and also one of the waitresses for breakfast rude, room was large and comfortable. 17 November 2014
Rated 4.0 out of 5.0 by Great Service Stayed at this hotel , Nov 13th, excellent staff, and a great position off the motorway. Everything I wanted but thought the room was in need of better lighting. Overall I was very satisfied 17 November 2014
Rated 4.0 out of 5.0 by Always a warm welcome and great service I stay here on a regular basis for work and have rarely been disappointed. The staff are well trained and attentive, and the odd occasion when something has not been quite right they have been quick to rectify. 15 November 2014
Rated 4.0 out of 5.0 by Quiet room with excellent wi-fi access A comfortable room in a nicely appointed hotel with friendly attentive staff. Will stay again and would recommend 14 November 2014
Rated 5.0 out of 5.0 by Excellent for an overnight stop The staff were welcoming and friendly as usual. We appreciated the free chocolate after our long journey. A few days before our stay we had a courtesy phone call to let us know that there was a wedding on the night we were there. In the event we were not disturbed at all. Breakfast was delicious as always. A very good stay. 13 November 2014
Rated 5.0 out of 5.0 by Welcoming, Warm and Friendly On arrival we was greeted by the friendly reception team and were recognised as IHG Reward Members with express check-in. As this was our first stay at Maidstone Holiday Inn, we had a few questions regarding breakfast, check-out etc., all of which were answered in a very informative manner. The young lady even took our reservation for the restaurant that evening. We then went to our room which we found to be very clean and spacious. We were joined for dinner by three other adults and one child and the service and food we received were exceptional. We both found the hotel very quite and both had a very good, comfortable nights sleep. Check-out was just as quick and as friendly as check-in and we found all of your Reception staff extremely helpful and very friendly. It was great that the hotel also had a free pool and health club and my partner enjoyed his swim before his breakfast in the morning. We had ample choice from the Buffet Breakfast and it was all lovely and hot. Overall we would defiantly recommend this hotel to any of our friends and relatives - A great Hotel in a great location,. 13 November 2014
Rated 4.0 out of 5.0 by Pleasant hotel and excellent staff Simply a very relaxing stay without any problems. We didn't use the restaurant as we were out and about. On one evening we had a bar meal and it was excellent. Just one slight quibble - why do most IHG hotels only offer Boddingtons in the bar. It would be very pleasing to have a choice of bitters , especially one that is local to the area. 12 November 2014
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