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Rated 4.4 out of 5 by 263 reviewers.
Rated 5.0 out of 5.0 by 非常友善的员工 酒店的员工非常友善,会主动了解客人的需求,帮助解决问题,提供帮助建议,甚至推荐上海值得一去的地方,确实令人感到温暖。强烈推荐这家酒店,服务好,性价比高! May 19, 2016
Rated 3.0 out of 5.0 by Très bon hotel, moderne et efficace. Hotel très bien placé à Shanghai West. Bien adapté aux séjours d'affaires. La nourriture mériterait d'être plus soignée avec un meilleur équilibre entre les plats chinois et les plats occidentaux. May 18, 2016
Rated 5.0 out of 5.0 by 酒店整洁,服务一流 本次自驾出行,停留一晚。感觉交通很方便,周边有奥特莱斯。酒店设施齐全,员工服务态度很好,酒廊食物不错,早餐也挺好。很适合停留。 May 15, 2016
Rated 4.0 out of 5.0 by 服务周到 前台及餐厅服务员都可以礼貌及时的提供服务,客房的空调无论怎么调都是一个温度,卫生间总体不错,就是浴巾差一些,有点旧。 总体来说不错,就是价格偏高,可能是因为上海的Holiday inn 价格都是这样吧。 May 13, 2016
Rated 3.0 out of 5.0 by English Issues The hotel and facility is excellent. Staff's English skills were severely lacking for a Holiday Inn. The clerk at check in didn't even understand the word "Elevator". Room service took three times to find someone who could take my order then got it wrong twice. If you are a Mandarin speaker the place is probably excellent. May 11, 2016
Rated 2.0 out of 5.0 by 缤纷超值配 这次入住订的是缤纷超值配,在我到店前也没有电话来询问对房间有啥要求,等在前台办理入住的时候,提出要加床的,前台接待还说要收加床费的,之后出示了订房的邮件,免费加了床。除了加床的问题,结果早饭还少了一份,等第二天去吃的时候还被餐厅的拦住了,只好又去前台。 房间的窗不密封,风吹着有很大的嚣叫的声音,维修人员看过后换了房间。当时老公带着孩子去游泳了,房卡就带走了,送房卡上来的服务员好像挺急,让等了会就有点不高兴。打扫客房的服务员,第二次加床的时候,脸色也就不太好看了。 餐厅的早餐品种真不多。我们去得挺早的,碰到韩国的旅游团队也在用餐。 另P卡在这家没给权益。 May 7, 2016
Rated 5.0 out of 5.0 by 白金卡礼遇更高了 今年(2016)年,白金卡礼遇更高了,不但提供新鲜水果,还有精美的小点心提供,太棒了! 酒店工作人员的服务也有很大的提高,免费升级房型服务非常到位! May 3, 2016
Rated 4.0 out of 5.0 by 环境很好 酒店环境很好,早餐有点单调。淋浴间的水有点小,可能是楼层原因,床还算舒服,工作人员态度也挺好,因为是出差,要求不高,以后还会去 April 30, 2016
  • 2016-05-24 T13:51:51.104-05:00
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