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Rated 4.5 out of 5 by 190 reviewers.
Rated 2.0 out of 5.0 by reservation error with online IHG website After staying at this hotel approximately 150 days in the past year....This hotel charged me twice for the same stay, the hotel management admits they made a mistake and would take care of it. After 1 month they still have not removed the double charge from my account. I have totally lost confidence in the management team at this hotel and the value of IHG to help with IHG website reservation/billing errors. October 4, 2015
Rated 4.0 out of 5.0 by 总体尚可,有部分项目未达到要求 到店后对酒店的硬件感觉不错,可是入住后发现多方面的问题。 1、房间的花洒出水不畅 2、无购物袋、擦鞋布等日常备品 3、拖鞋是智选假日用的档次 4、会员欢迎品未提供 5、早餐品种少而且口感差 September 26, 2015
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流,环境优美。床铺舒适,服务一流,环境优美。床铺舒适,服务一流,环境优美。床铺舒适,服务一流,环境优美。 September 22, 2015
Rated 5.0 out of 5.0 by Amazed every time! This is my third stay in this hotel and I will never stay in another hotel if I have the choice when visiting Shanghai. Granted, the hotel is west of Shanghai, past Hongqiao, but it has everything you need. The food is great. The restaurants on property are great. The staff is great. The fitness room in spectaular (although it would not hurt to kick on the AC to knock down the humidity in there - gets a little ripe when it is at capacity). The value is also great - my favorite Shanghai hotel. And I have tried a few. September 22, 2015
Rated 5.0 out of 5.0 by E' come essere a casa I servizi sono ottimi, il personale cordiale e servizievole, la struttura e' nuova e funzionale. Nell' executive floor si incontrano vecchie conoscenze e se ne fanno di nuove. September 18, 2015
Rated 4.0 out of 5.0 by 整體不錯 細節還需加強 整體不錯 離國家會展中心很近 但接駁車很不方便 建議展會期間機動調整 浴室還是傳統浴缸 下水很慢 冷熱水未標示 切換至淋浴水壓忽大忽小 細節作的很差 洗澡變成負擔 甚至比智選還差 September 16, 2015
Rated 3.0 out of 5.0 by exhibition hotel in shanghai we stayed here for an exhibition and to be honest there wasn't much choice for hotels near the new exhibition centre. being an empire elite and an ambasador i expected to get well treated here but i was not. i constantly felt that every time i asked anyone on the front desk and especially the concioerge anything that they were too busy or not bothered about helping. there is basically nothing wrong with the hotel, rooms ok, everything quite new... it was the staff attitude towards the customers experience that severely let this place down. hopefully by next year when i have to go to the same exhibition there are better hotels opened in the area to choose from. September 15, 2015
Rated 5.0 out of 5.0 by MY FIRST-CHOICE HOTEL IN SHANGHAI This is a very nice facility with everything that you expect, but if you you use points for stays, this hotel is exceptional! If you use points for stays, this is the IHG hotel for you in Shanghai! If you are a platinum member, you may be very pleased with your upgrade at this hotel. I was VERY pleased! The meeting room and facilities in the executive lounge worked out very well for me. The staff was also excellent! In fact, one of the staff in the executive lounge was exceptional! She took an immediate interest in my interests and helped me have a singular experience with local food specialties. Although the location was not ideal for me, I will happily go a little out of my way to stay here in the future. THIS IS MY FIRST-CHOICE HOTEL IN SHANGHAI. September 15, 2015
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