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Rated 4.1 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by Great Location and very helpful staff It's a great hotel with amazing staff. I have been there several times since 2006 and I always want to go there for a relaxing holiday. The staff are very keen to help in particular I have found Vijay in the restaurant and Sue at the reception very helpful. The hotel is very especial in Sheffield. August 25, 2015
Rated 5.0 out of 5.0 by Best Yorkshire Hotel I've stayed in Stayed here for 2 nights last week on a business trip. It is a hotel full of character and standing. Not like the 'Plastic' hotels of today, which just want to ship you in and out as fast as possible. The place is well kept with loads of periods features, but the bedrooms are modern and spacious with boutique style bathrooms. Minus point here is the taps, stupid design in the shower, hard to turn on and off at times. Food and service is excellent, ate in the bar the first night and main restaurant the second. In both cases the choice of food was great, will fit all kinds on moods and tastes. The service in the restaurant is top class, very attentive but not over bearing, they look after your ever need. On the same theme is breakfast, what a team. Greeted with a smile, sent off with a cheery goodbye. In between can't do enough for you. Buffet style breakfast with stacks of choice, eggs cooked to order. This is an excellently run hotel, have attention to detail and the customer comes first. Something that other hotels in the chain could learn from. Will have this place as my hotel of choice in Yorkshire. August 22, 2015
Rated 5.0 out of 5.0 by Wedding experienece During our stay at the hotel for a wedding the food was wonderful,staff were pleasant and happy.The hotel was clean and tidy and was in a lovely position for wedding photos at the front of the hotel August 13, 2015
Rated 4.0 out of 5.0 by Great location The hotel was very welcoing from entrance to exit. The automatic doors are a big help when having to carry your luggage up the stairs (I couldn't see a ramp). The staff was courteous, informed and helpful. The only drawback was the sauna which I had specifically rented this location instead of the Express (incidentally that's right on the same street!). No one was there to explain it. I was not advised that I needed a coin to store my things in the locker. It was not well lit. It did not warm up enough in the time that I had allotted to spend in it. Yet, overall, I would not hesitate to stay there again. August 5, 2015
Rated 5.0 out of 5.0 by Perfect Experience Enjoyed an excellent value for money stay in this beautiful old hotel. All the staff went completely out of their way to make my stay perfect. The building was full of old industrial charm and well maintained and presented. Breakfast was a great experience and even the parking (Eye) worked well. Faultless and totally recommended. August 4, 2015
Rated 5.0 out of 5.0 by Friendly & Helpful staff I had one problem with internet, but they took care of the problem promptly. Very easy access to over 50 restaurants within 20 minutes of walking. Almost half the cost of other hotels. I recommend this hotel. August 3, 2015
Rated 5.0 out of 5.0 by Excellent stay The hotel was really comfortable and well located. The food was excellent as was the customer service. August 2, 2015
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