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Rated 4.1 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by Sleep quality The guest rooms are extremely comfortable but my sleep was disturbed by traffic noise. The windows are traditional sliding sash without double glazing and unfortunately i am not used to traffic noise at home. Apart from that, everything else was excellent. 12 September 2014
Rated 3.0 out of 5.0 by Outdated and not what I'd call executive We were attending a wedding at the hotel and although it is an impressive building with great potential it needs a complete overhaul inside as quite tired. We had booked an executive room as based on pictures was more modern but was disappointed as design was not consistent or particularly modern (mismatched fabrics and random old paintings above plasma TV etc) but bathroom was nice and new. Room was fairly clean on the surface but could do with a deep clean as lots of dust on things like fan and window frames. The windows are very old and did not close fully (jammed about an inch from top and although we mentioned it to staff nothing was done) so I hardly slept (admittedly I'm a light sleeper but don't expect that when paying for a hotel) as there is a constant noise of traffic and comings and goings from hotel. Staff were pleasant but given I went away tired was a bit disappointed overall. 11 September 2014
Rated 5.0 out of 5.0 by Convention Stay No issues checking in, room was fine but it did have very high ceilings which looked like they needed a bit of a dust. Breakfast and drinks were fine, lovely surroundings and decoration. Close to centre with ample parking if needed. On the whole an enjoyable stay and I will certainly return. 10 September 2014
Rated 5.0 out of 5.0 by Pied piper This was such a contrast to the Holiday Inn we had stayed in the previous night that it was an extra treat. A splendid experience in all respects 10 September 2014
Rated 5.0 out of 5.0 by Great Gluten and dairy free options available I contacted the head chef Garin prior to arrival, Garin was very reassuring with regard to my dietary requirements gluten and dairy free. On arrival at dinner he was able to highlight on the menu all the options I could have and I was able to have a choice of two different types of gluten free rolls. At breakfast I was served with two choices of gluten free cereals (Which I assume was purchased specially for my arrival) with soya milk. There was dairy free spread , choc muffins and a choc brownie available as well as gluten free rolls. I asked for my bacon to be cooked separate and this arrived very timely freshly cooked. Thank you for such great service and giving the reassurance needed for a free from customer! 05 September 2014
Rated 5.0 out of 5.0 by Great Service An excellent weekend break, have never used Holiday Inn previously but will be looking to book again with them again, sooner rather than later! Staff very polite and attentive, feather pillows available on request (my favorite type of pillow), excellent nights sleep and a hardy breakfast served by a great employee called Ali. 03 September 2014
Rated 2.0 out of 5.0 by Room 356 Room 356 is too small to be classified as a double room. The bed was hard up against the wall and I was forced to disturb my wife several times during the night when visiting the bathroom 03 September 2014
Rated 4.0 out of 5.0 by Staff experiences dear Sir/madam, on staying several times at this hotel and although it's not the best or cleanest that I've stayed at but I do enjoy the location the grandeur of the hotel and most importantly that you have such a friendly staff member in Bev. I have to once again say what a pleasure it has been coming down in the morning to be welcomed into the breakfast room by Bev, she is an amazingly happy and friendly person and makes the effort to speak to all your guests. She is a credit to IHG and your hotel in Sheffield. I would also like to add that she to me is like an ambassador for the hotel and other staff members could learn so much from her in the happy stakes and how to deal with guests. it's all about making guests feel special and Bev does that in abundance. 03 September 2014
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