Rated 4.1 out of 5 by 300
Rated 5.0 out of 5.0 by Woody35803 Friendly & Helpful staff
I had one problem with internet, but they took care of the problem promptly. Very easy access to over 50 restaurants within 20 minutes of walking. Almost half the cost of other hotels. I recommend this hotel.
August 3, 2015
Rated 5.0 out of 5.0 by Sarah155 Excellent stay
The hotel was really comfortable and well located. The food was excellent as was the customer service.
August 2, 2015
Rated 4.0 out of 5.0 by ChezG Good service
Pleasant hotel with good restaurant and helpful staff. Old decor but fully upgraded bathrooms. Really great value
August 1, 2015
Rated 4.0 out of 5.0 by Swimmer1995 Swimmer
Good hotel for swimming competitions as very quiet
July 31, 2015
Rated 5.0 out of 5.0 by Jogginjimmy great service by front desk
great restaurant recommendations and directions around city
July 31, 2015
Rated 4.0 out of 5.0 by Mel271 Well established hotel with tasteful decor
This was our first stay at this hotel. Ample parking with a £5 charge. You must register your car immediately upon arrival. On entering we were greeted with a warm friendly smile at reception. Our room was on the first floor; it was clean and comfortable. I did struggle to sleep however by a very creaking headboard, until I finally removed it at 2am so I could sleep. We ate in the large restaurant. The staff were particularly friendly and helpful and went out of their way to please. An impressive room especially the ceiling. The menu had a varied selection and was well presented. However, breakfast was a little disappointing. Again very friendly staff but somehow the fruit didn't seem fresh. It looked as if it was all out of tins and had been stood for a while. The bar was inviting with comfortable seating. There is even a quiet room if you just want to sit and read. The connection with the railways is evident with paintings etc which I appreciated being an old steam enthusiast. It was a Sunday night and quiet so did lack a bit of atmosphere but overall we were pleased with our stay and will probably return. The Holiday Inn Express is next to this hotel. Set the sat nav for entrance to both as it is on a complicated junction if you are not familiar with this area. About a 10 - 15 walk into the city.
July 31, 2015
Rated 5.0 out of 5.0 by Bluesilver Comfortable, grand hotel
Enjoyed another great stay at this wonderful hotel. Staff friendly, nothing too much trouble. Would recommend this hotel to those that enjoy character and architecture.
July 30, 2015
Rated 5.0 out of 5.0 by Markrussell Great hotel, great location, great experience
Brilliant hotel would highly recommend. The food was great and the room was very large.
July 29, 2015