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Rated 4.2 out of 5 by 462 reviewers.
Rated 4.0 out of 5.0 by Another nice stay We come to Sheffield regularly and always choose this hotel to stay at. We were not let down this time either. After a small mix up that was quickly resolved by the front desk staff, the rest of our stay was comfortable and enjoyable as always. We will certainly be back again before the end of the year! June 15, 2016
Rated 5.0 out of 5.0 by services is nice The services is nice and the staff is helpful. But the location is little far form the Sheffield Train Station. And the main gate is confuse my friends. Generally, the hotel is convinence to find and quaite slience environment. June 15, 2016
Rated 1.0 out of 5.0 by One of the worst IHG Hotels ever This hotel was so bad, I changed my perception about IHG in general and I have booked with other chains in Sheffield because of how terribly this hotel was to me and my family. We were treated at this hotel with absolute indecency. The room was disgusting, the staff was terrible. I have raised a complain with hotel manager and IHG about this hotel and it has not been resolved yet. The room was extremely hot, dirty. Room service was not existent the inner rooms had to endure the sound of the kitchen fans which were very loud. The staff were the rudest I have experienced ever at an IHG hotel, they deliberately made me feel uncomfortable. My family vacation was totally and utterly ruined, my business suffered accordingly. Despite explaining that I am a spire member and originally from Sheffield, they deliberately made my stay unbearable. The breakfast was terrible and the manners of the staff are unspoken for. Please avoid this hotel at many means, if there was a rank below one star I would not even give it to this hotel. My recommendation is that IHG withdraws its name from this hotel. June 13, 2016
Rated 5.0 out of 5.0 by Friendly , knowledgeable staff. Friendly , knowledgeable staff. Clean and well stocked rooms and areas. Really good food. June 9, 2016
Rated 5.0 out of 5.0 by Excellent stay Ideal hotel for city centre access. Excellent value for money June 9, 2016
Rated 5.0 out of 5.0 by Great service and convenient location Originally the Victoria Station Railway Hotel and has been lovingly restored. June 7, 2016
Rated 4.0 out of 5.0 by Great Hotel Hotel and staff are excellent, Only issue we face was we had very warm weather but due to the listing status of the building there was no Air con and the room was very warm, June 7, 2016
Rated 5.0 out of 5.0 by Hard to find but worth the effort. Not easy to find for a first visit but phoned the hotel only to find I was only 200 yards away. Quick, friendly and efficient staff. An interesting old building and a room with a view. Overall a very satisfactory stay and I will use this hotel again if I am in the area June 6, 2016
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