Rated 3.9 out of 5 by 67
Rated 5.0 out of 5.0 by TALT15 Many Thx!
Many Thx for your Excellent service & hospitality!
10 November 2013
Rated 5.0 out of 5.0 by jolleyw Comfortable bed and room seeting
I feel the room seeting and bed very very good, I will stay here next time when i come to Shenzhen.
08 November 2013
Rated 5.0 out of 5.0 by Xavier1203 Very good
I could be comfortable so much. If my room was higher floor, it's perfect. (I like higher floor room. The highest floor is the best for me.)
03 November 2013
Rated 5.0 out of 5.0 很舒服
31 October 2013
Rated 1.0 out of 5.0 by AngryBird201310 Poor service to Platium card holder
front desk staff service very poor and unfriendly, and totally no respect to Platinum card holder at all and even don't allow to use VIP Lounge.
Never experience in other group hotel.
So, I cut short of stay from 3nigts booking to 1night only.
30 October 2013
Rated 5.0 out of 5.0 by Travelclam Liked everything about this hotel
Great service, food is good, hotel very clean, excellent value.
19 October 2013
Rated 4.0 out of 5.0 by strawberrypie 点个赞～
checkout的时候把一个手机拉到房间里，我们离开酒店后，酒店打扫卫生的工作人员捡到手机，让前台通知了我们，非常感谢～ 大大好评～ 就是离地铁站有点儿小远，别的都很满意～～
14 October 2013
Rated 4.0 out of 5.0 by glennem Nice value
The rooms are very clean and front desk were very helpful. We arrived early and it was no problem to allow us to check in early.
The restaurant was a little disappointing. Expensive compared to food quality. Staff were very nice though.
08 October 2013
Rated 1.0 out of 5.0 前台人员服务意识非常差!!
白金卡会员住宿的早餐要RMB158每位! 可谓是坑爹! 而且前台人员收费时所持无所谓态度. 入住时均无人表示客人的是否是金卡或者白金卡. 这是这家酒店的一贯作风. 所以差评.
08 October 2013
Rated 4.0 out of 5.0 by alau126 Excellent service at Cafe shop + Front desk
* Air conditioner need adjustment - at the entire property - mainly the lobby including the Café shop + Bar
* Chef not enough at the Breakfast time, like ordering the Egg cooking - it takes too long
* Dinner Buffet - food to be changed regularily - timely basis
* Executive lounge bar - add more food items
* TV - add more SPORTING Program
* Control the Noise + watching the young child playing around the Lobby area, especially at the eveing !
01 October 2013
Rated 4.0 out of 5.0 nice place
it was a nice hotel to live, the location is good,and transportation is convenient.many restaurants around the hotel. room is clean.
24 September 2013
Rated 4.0 out of 5.0 by ahhwa83 Great services
Great services to upgrade me to bigger room. The only thing required me to place guarantee deposit at very high amount.
23 September 2013
Rated 3.0 out of 5.0 by Jean1984 整体感觉有待提升
23 September 2013
Rated 5.0 out of 5.0 by sikumen 舒适，值得推荐
20 September 2013
Rated 4.0 out of 5.0 by Kennypig 温馨舒适，家一般的感觉
10 September 2013
Rated 3.0 out of 5.0 by Hongkongfamily Can improve on buffet but pool is bad
All shellfish in dinner buffet have been over rinsed with tap water, washed away all seawater flavour and no taste at all. While a la Carte dished is good.
31 August 2013
Rated 4.0 out of 5.0 by edolee Nice and Friendly Staff, nice comfortable bed
Basically it is a great stay with friendly staff to help when needed. Nice staying experience. Nice room setup and comfortable. The only problem that I encountered was difficulty to get a taxi during the morning peak hours.
27 August 2013
Rated 5.0 out of 5.0 by ArthurNL Far away and home again
Since my first visit, the staff is doing their very best to give me a pleasant stay. They give me the feeling that I am a special guest. 3 months after my first visit, I returned and they even remembered my name.
A great hospitality by a great staff. They understand that I am far away from home. For me, the staff is like family and secretary in one.
16 August 2013
Rated 5.0 out of 5.0 by BCha great
wonderful location with knowledgable staff...
makes each trip to shenzhen less problematic.
rooms were quiet and exceeded expectations.
will stay again...
07 August 2013
Rated 4.0 out of 5.0 by Xavier1203 Only one point regrettable
I stayed this hotel for 24-29/July and 30-31/July.
During before stay, some days, bathroom amenities were not restocked unfortunately. I could not use hair conditioner and shower soap some days. Because after I started to take shower, I could know it was not restocked. At that time, I was already took off all clothes, could not call room service.
05 August 2013
Rated 4.0 out of 5.0 by Keanu 电梯效率较低
05 August 2013
Rated 5.0 out of 5.0 by Jane26 Comfortable
The hotel is comfortable and in a ery convenient location, though it's not too new but still in the standards of IHG chain hotels.
28 July 2013
Rated 3.0 out of 5.0 by wfwf reasonable business hotel
The staff are really good here. They provide quick and genuine service in general. The hotel itself is old and facilities are not comparable to the more recently built ones.
01 July 2013
Rated 3.0 out of 5.0 by huming 前台服务很差
27 June 2013
Rated 1.0 out of 5.0 by Stealth Room is Comfortable, BUT Leaking Ceiling Spoil Total Experience
This is the 2nd time I'm staying in this hotel. The 1st time have a good experience. But not the 2nd time.
On the 2nd night (last nite#, was wake-up by water leaking noise around midnight. Awake and found that the Ceiling in the entrance is leaking water heavy. Call front desk and staff need 15 mins to respond to my feedback.
Staff spend another 2 hours and managed to reduce the leak #I think still leaking as staff putting a container on the ceiling), but detail why happen was not explained. The staff only explained due to full house, unable to change my room, that's all!!!!.
Have to stay awake from 2:30am till morning as worry leaking or worst case - ceiling collapse occur.
Next day, almost unable to carry on my business as too sleepy and my customer is not happy.
Front desk also fail to explain the cause until I have to ask repeatly.
Will not consider for future stay in this hotel.
25 June 2013
Rated 5.0 out of 5.0 by skyfoxRR Splended China...
I call it the splendid China since I have been staying at this hotel since 4 to 4 1/2 year all I have experience is good service, not just from room service but throughout the hotel. The staff has been such a delight dealing with them and have at time extremely gone out of there way to accommodate you with the very best service possible. Everyone I have met at the Holiday Inn in Shenzhen I can honestly say, have been totally nice and professional and has made my stays at the hotel as part of a big family away from home. So every time I come back to Shenzhen, I feel the happiest knowing am coming back to a family that cares about how you feel and will do just about anything to make your stay a wonderful one.
11 June 2013
Rated 4.0 out of 5.0 by Xavier1203 Comfortable
In this time, hotel gave me a good room which had bath tub in the bath room.
For Japanese, only shower is not comfotable, we like to dive into hot water bath tub.
09 June 2013
Rated 5.0 out of 5.0 comfortable bed
comfortable bed and great service and clean room. comfortable bed and great service and clean room.
29 May 2013
Rated 1.0 out of 5.0 by eq9684 失望
27 May 2013
Rated 5.0 out of 5.0 by JamesCC Good stay
This is my second stay in Donghua Holiday Inn. It's an enjoyable experience there and the executive lounged services are perfect!
22 May 2013