Rated 3.9 out of 5 by 68
Rated 5.0 out of 5.0 by JamesCC Good stay
This is my second stay in Donghua Holiday Inn. It's an enjoyable experience there and the executive lounged services are perfect!
22 May 2013
Rated 4.0 out of 5.0 by SDCVisitor areas to improve
Elevators need to have AC. When it gets crowded and going up to 20+ floors, summer time or not, it is just not pleasant.
Need to have WiFi at the lobby and breakfast area.
22 May 2013
Rated 5.0 out of 5.0 by wwzhu2000 Fantastic buffet dinner
Holiday Inn Donghua is a very nice hotel, and is one of my favorite hotels when I stay in Shenzhen. I like its buffet dinner, has my favorite Simon fish, oyster, crab, muscle and shrimps. The most important part is the seafood is much much fresh than some of the five star hotels, and you cannot imagine how much does it cost for a guest. What to know? Try Holiday Inn Donghua like me when you travel to Shenzhen...
17 May 2013
Rated 4.0 out of 5.0 by jindublin Excellent Staff
Overall this is a very good hotel. The staff is well trained and quite helpful. The location is very good for business activities in the area between Shenzhen and Dongguan with quick access to Hong Kong via ferries at Shekou Port. With the relative nearness to Shekou and the Sea World commercial area It is one of the better areas in Shenzhen for having a concentration of restaurants and bars.
Two areas for improvement are the general design/appearance and the gym facilities.
1) The facility is reaching that point that all hotels do that it requires some significant interior updates. Nothing is terribly problematic yet, but it is clearly ageing.
2) The vast majority of gym equipment is quite old. There was only one treadmill and one cross trainer that were current generation. Weightlifting equipment was poor.
27 March 2013
Rated 4.0 out of 5.0 by Adam73 Fantastic staff
I visit this hotel often. The staff go out of their way to make you feel valued.
The only drawback is the closure of the sports bar and lack of "western" bar and restaurant.
Otherwise a fantastic and friendly place to stay
21 March 2013
Rated 5.0 out of 5.0 by Nick1234 Good Place to Stay
Really enjoyed out 2 night stay at the Holiday Inn Donghua. Close proximity to malls and easy to get public transport. Breakfast was great.
12 March 2013
Rated 5.0 out of 5.0 by AlanO My home away from home
I stay at this hotel a lot. I know there are lots of other hotels in the area, but I always choose this one. It is fairly close to the Tauyuan train station so getting places is easy.
The staff is fabulous. They always recognize me and say hello. They take care of my every need and make me feel like a valued guest.
The rooms are very nice, although I always stay in my usual room.
I really feel at home at the hotel, which is very important to me since I spend so much time in the area.
All in all, excellent.
11 February 2013
Rated 5.0 out of 5.0 by Rene289 Very enjoyable stay
The staff was very nice, especially at the 9th floor executive club and in the first floor restaurant. I felt very welcome.
I really enjoyed breakfast. It made the start to each day great! The food variety was good for both Chinese and western tastes. The quality was excellent and the cook worked very hard to keep everyone happy.
The rooms were clean and the bed was very comfortable. The room layout was good and the internet was fast. WiFi in the executive club and the lobby floor was also fast.
05 February 2013
Rated 2.0 out of 5.0 Review of Donghua
1. Front desk staff are not enthusiastic
2. Room refurnishment is outdated.
3. The equipment at the gym is very old
4. Water at the bath room sometimes is very hot and occasionally very cold.
For business travel, I would not recommend. For personal travel, it is OK considering price.
03 February 2013
Rated 4.0 out of 5.0 by Gunawan88 very comfortable to stay in Holiday in Donghua
keep your service well and give speacial rate for your customers
20 January 2013
Rated 4.0 out of 5.0 by LPSHY Experienced the benefits of being a Platinum Elite membership
- complimentary room upgrade on every check-in
- free fruits ready in room
- early check-in and late check out available
- room card ready for me when I arrive
- 50% bonus points
05 January 2013
Rated 4.0 out of 5.0 by Milnik Comfortable and clean room
Clean and comfortable room, good services. Location is okay. A few Japanese restaurants nerby. Quite far from a city centre.
04 January 2013
Rated 2.0 out of 5.0 by bangdang no stay anymore
the room facility is poor, and related service almost equals to zero. I will not stay here any more.
03 January 2013
Rated 2.0 out of 5.0 by Cai15 Nothing to remember
It's expensive and room is of poor quality. Would not come back to this hotel.
03 January 2013
Rated 4.0 out of 5.0 by DannyHL Third time visit
I have been to Shenzhen three times. Every time i stayed at this hotel. So now it is time for a review.
For other business travelers that needs to visit Shenzhen I can fully recomend this hotel. It is really nice. The facilities is very good and all the hotel staff that I have meet so far speaks good english. The location is also really good. Within walking distance you have some nice malls, shops and bars.
The first two times I visit this hotel I enjoyed to go to the hotel bar called Oscars. A really nice place with good music (somtimes live music), a pool table, draught beer and a lot of good spirit. But now they have closed this bar. I dont understand why because it was one of the best hotel bars I have ever been at.
Now they have a new bar on the third floor. The staff there is really nice, but the place does not have the same spirit as Oscars. Therefore I will give this hotel 4 out of 5 stars. If they re-open Oscars I will give the hotel 5 stars :-)
26 December 2012
Rated 3.0 out of 5.0 by Felixing 性价比差
15 December 2012
Rated 4.0 out of 5.0 by Dawn2010 Superb location with good facilities
The room after brand relaunch is very grand and comfortable. The amenities is nicer and the pillow quality is excellent.
TV channels also quite good mix no matter you are Chinese or foriegner.
28 November 2012
Rated 1.0 out of 5.0 by NYKU Ein gutes Hotel verringert den Serivce
1) Western Food Reataurant ist geschlossen
2) Das Restaurant in Lobby level offeriet nur Indian Food
3) im 3. Stock wurde eine Japanische Bar eröffnet,
4) Korean Restaurant wurde geschlossen
5) Room Cleaning ist nicht gut genug, kein Staubsauger wird benutzt,
6) Club lounge Service ist nicht mehr was es sein sollte, bereits 1830 H kein Snack mehr zur Verfügung, kein auffüllen in sicht
7) Früchte Schale bleibt im Zimmer, nur fehlende Früchte werden nachgefüllt, deshalb war die Ornage "verfault" wenn ich das Zimmer bezog
8) Shampoo wir nicht nachgefüllt oder ersetzt, man muss dies mitbringen (leider)
Ich war während 4 Jahren sehr zufrieden mit diesem Hotel, leider hat sich der Service verschlechtert, wirklich schade, meine Reklamationen wurden leide rnicht ernst genommen, das Managment ist nicht erreichbar, es ist schwierig in einem Hotel glücklich zu sein wenn kleine Sachen sich so verändern dass man sich nicht mehr Wohlfühlt
Ich hoffe dass man diese Zeilen Ernst nimmt und man in Zukunft das Hotel wiede rmit Freude benutzen kann
25 November 2012
Rated 5.0 out of 5.0 by TShang Great place - will come back next time
I picked this hotel initially because of its convenience. Turned out to be a great pick for many other reasons as well. Outstanding services; dedicated executive lounge for visiting guests. There are several department stores around the corner; and there are some local shops if you are looking for Chinese merchandise. There is a row of high quality feeling like home restaurants behind the hotel. These restaurants are expensive by local standards but if you are to impress a business guest it is definitely a good place to eat.
24 November 2012
Rated 4.0 out of 5.0 by DrTomP Super service in the Executive Club
I stayed for two weeks on the Executive floor and made extensive use of the Executive Lounge on the ninth floor. The staff was friendly, efficient, professional, and incredibly helpful. They remembered my name and drink preferences at breakfast and happy hour. I was orginally going to transfer to another Holiday Inn in Hong Kong (just for the weekend when not working in Shenzhen) but became ill and couldn't do the travel to Hong Kong - the staff went above and beyond to cancel my Hong Kong reservations and keep my room in Shenzhen with no cancellation penalties. They also helped with a one-day flight to Ningbo. This was my third stay at the Holiday Inn Donghua, and I plan to stay there again during my next visit in March.
23 November 2012
Rated 5.0 out of 5.0 by VisitorFromShanghai A wonderful weekend
Everything is well prepared before arrival. Check-in just took several minutes. Upgrade is nice and my boy likes the suite very much. We spend a wonderful weekend there.
21 November 2012
Rated 5.0 out of 5.0 by kredac Third Time Visit
This is the third time I have stayed here.
The hotel is clean & comfortable, the staff are very friendly if you smile and take the time to talk to them you will have a great stay.
Oscars bar has gone since my last stay which is a bit of shame sitting in the lobby bar is not as relaxing as Oscars was. Although for those of you who have had enough Chinese food the steak menu from Oscars can still be found at the lobby bar.
If you are staying any length of time or have been away for a while the room upgrade is worth it for the laundry and access to the Floor 9 lounge
21 November 2012
Rated 4.0 out of 5.0 by Schaper Friendly and commited Staff
the staff, from all levels are very friendly and dedicated to the service, they will help you even if its not their function.
19 November 2012
Rated 5.0 out of 5.0 by ShokanTom Holiday Inn Shenzhen
Overall the hotel was very nice and clean, the beds were comfortable, and the accommodations were fine.
My only complaint would be that trying to get a taxi in the morning was difficult..It took upwards of 45 minutes on some days.
08 November 2012
Rated 4.0 out of 5.0 by Macmad1021 Most Comfortable and value!
I need to travel many city and holiday inn always was my first choose, I am very enjoying the room, bed and beverage!
28 October 2012
Rated 4.0 out of 5.0 by cristsang bad service experience from a coffee shop supervisor
we had lunch buffet on 10/21. We asked for warm water for two times, whereas we waited long time and the waitress superisor did not take to us. Maybe she was busy, but she could ask others help us. At last, we need to ask other waiter/waitress to bring us the warm water. This happened for 2 times during the lunch. This made us very unhappy. Others is ok.
26 October 2012
Rated 5.0 out of 5.0 by Jaxon34624 Business Trip
Excellent stay. Good location. Only downside is that it can take a little while to get a cab from this location because it is not directly on a major road.
18 October 2012
Rated 4.0 out of 5.0 给我升级了
16 October 2012
Rated 2.0 out of 5.0 by tony123456 房间升级没有BENIFITS。房间装修味道有改善，但还是比较大。
06 October 2012
Rated 4.0 out of 5.0 by Ather Personal touch
I have had very good experiences with this hotel. It is a large hotel, but after returning after 4 month, they still new me by name (Ok, first time they hesitated a bit).
Comfortable rooms nice lounches and an excellent breakfest.
The employees do whatever they can to create a pleasant stay. For business, there is a special meeting room available, where my guests are handled is if it is there business too.
I agree, it is a bit of their business.
03 October 2012