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Rated 3.7 out of 5 by 244 reviewers.
Rated 5.0 out of 5.0 by great service my stay at the hotel was excellent The service i received was friendly and efficient The room was excellent and the room service was timely and the food was very good Check in an check out were efficient and corteous i will stay at the hotel again and with the chain again 29 March 2015
Rated 5.0 out of 5.0 by holiday inn stay Hotel was good. Value for money deal. Not a very good nights sleep though. 28 March 2015
Rated 5.0 out of 5.0 by A comfortable night.. We arrived at 7.00pm, tired after a long working day. Our room was pre-paid and the check in was very quick and efficient. We were in our room within 10 minutes of arriving. We needed to leave by 7.15am the next mornig,breakfast was at 6.45a.m. All the food items were ready on time so we did not feel rushed. Large car park,important to us, as we have a van. Although we did not use the swimming pool on this occasion we have used it previously abd found it very good.. 27 March 2015
Rated 5.0 out of 5.0 by Great London Base So quiet and easy access to London. Great facilities, lots of parking and friendly staff.... 25 March 2015
Rated 5.0 out of 5.0 by Sauna and swim was so relaxing This was a second time my son and I have stayed at this hotel and I would have no hesitation in booking again in the future. My son was involved in rugby trials and I as a parent stood much of the day on the side lines in the cold so it was so comforting to be able to return to the hotel and relax in the sauna, and pool. The hotel looks well, is immaculately clean and the staff are friendly, responsive and helpful. We did not tend to spend a huge amount of time in the room however it was comfortable, warm and we slept soundly. Booking our stay was easy and we were put registered on the awards system which allowed us internet access which was greatly appreciated. We found the food to be terrific and my rugby playing teenage soon was totally satisfied with an ample breakfast. I have no issue with being critical if necessary however at this location on multiple visits now I only have good things to report. The location allowed for easy assess to most areas that we wanted to visit. The hotel car park was huge, safe and close. I would have no hesitation in booking again and very much hope that we get to return again soon. 22 March 2015
Rated 5.0 out of 5.0 by Work visit This is a nice hotel and I was fortunate to be upgraded to an executive room on arrival which was very welcome. The receptionist on the front desk was excellent, unfortunately I didn't get her name. My stay was very good and relaxing. The only issue I had was the hot breakfast was cold again, which is disappointing as i have mentioned it on previous stays. 21 March 2015
Rated 3.0 out of 5.0 by Convenient but.... Having stayed in other Holiday Inn's this one has definitely not been added to my list for any future visits. The location was good if you had a car but if you are relying on a taxi it's very out of the way. Access was down a small lane with the most potholes I have ever seen on one English road. I guess the road is private otherwise it would have already been fixed by the local council or complained about. The room's were very tired. Wallpaper hanging off around the window probably from damp. The ancient bath taps were a nightmare trying to turn them off or attempt to create a decent temperature for the bath water. The staff were pleasant but we didn't use the bar or restaurant so cannot comment on them on this occasion. All in all I would say it was over-priced 20 March 2015
Rated 4.0 out of 5.0 by Quiet and comfortable hotel, good leisure facilities Needed a quiet hotel which was reasonably close to the M3. This fitted the bill very nicely, and the level of comfort and leisure exceeded my expectation 20 March 2015
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