Rated 3.5 out of 5 by 151
Rated 3.0 out of 5.0 by pause55 great bed and attractive sports enter
Stayed before at Shepperton.Car is a necessity but restaurants shops and a giant Tesco are 10 minutes away.Room a little small for 2 adults and an 9 year old but we managed.Plenty of car parking space and very convenient for Thorpe park,Chessington,Legoland etc. Breakfast is good but at £15 if you dont pay in advance too expensive,Tesco will do it for £4 a head.
Sports center good for exercise and swimming and bar service attractive.Staff could be a bit more welcoming.
17 August 2014
Rated 4.0 out of 5.0 by Teebee2013 Good location
One of the better "older H.I.'s. Very impressed with the meal deal in the restaurant - 2 course for 2 with 2 glasses of wine for £29.99
Fully expected poor portions and quality but very pleasantly surprised. Recognised as a Platinum member, no upgrade available but extra ints offered and they left me the usual Platinum goodies in my room, nice touch.
16 August 2014
Rated 2.0 out of 5.0 by DRT7 HI - London Shepperton
Overall feeling of hotel from outside and in - is that the hotel is getting a little 'tired' and could do with a good refresh
14 August 2014
Rated 2.0 out of 5.0 Comfortable bed
It was nice to have the choice of the quality of the pillows. I needed to have an extra blanket - it would have been nice to have this left in the room and not to have to ask for it. It appeared promptly, but was merely a second duvet.
13 August 2014
Rated 4.0 out of 5.0 by Glots Comfortable bed and great service.
Welcoming, friendly and helpful staff.. Wide variety of breakfast choices.. Amenities like swimming pool, sauna and steam room are all free to use.
10 August 2014
Rated 4.0 out of 5.0 by east lancs Thorpe park stay
WE enjoyed the hotel, The staff were excellent, rooms tidy and clean. Food very good, would stay again.
09 August 2014
Rated 5.0 out of 5.0 by Party of 6 Amazing staff
The staff at Holiday Inn - Shepperton were extremely friendly and helpful and went out of their way to make our stay as enjoyable as possible.
The rooms were immaculate and were cleaned every day and towels replenished.
Having the gym and swimming pool was a real bonus.
07 August 2014
Rated 2.0 out of 5.0 by Dais1402 old plumbing spoiled my stay
Check in and parking was okay. No recognition of being an IHG member at check-in.. I was given Room 276. The plumbing is in desperate need of upgrade or at very least maintenance. The bath had water trickling in constantly from the over flow (there was a nasty smell in the bathroom too) When i flushed the toilet the water stopped running through the bath overflow, so the toilet water was in fact running into the BATH! obviously, I did not take a bath or shower and informed reception, who simply said oh yes that's an old problem we have. (no apology, just an explanation). I had an upset stomach the day after so I would avoid making any drinks in this room either - Avoid room 276!
I am also missing all my points due to me for this stay and have had to submit a form to get this sorted, which I have never had to before. Not s great stay sadly.
07 August 2014