Rated 3.7 out of 5 by 333
Rated 2.0 out of 5.0 by davidsomerset Non-existent air conditioning
There have been few hot days or nights this summer (2015) but there was one on our stay. The hotel is in an ideal situation and physically in good condition, but our stay was ruined by the room being so hot and the air-conditioning fixed at 21 degrees C. WE complained but nothing was done and as the windows won't open more than a crack, we had a largely sleepless night.
September 2, 2015
Rated 1.0 out of 5.0 by Disappointed JK Not up to IHG Standard
Lumpy beds. Moldy shower curtains. Make-Do-And-Mend shower over bath and bedside lamp (note singular). 4.00pm room not made up - was advised this was my fault as I had not requested an "early" cleaning. Air con all the noise but no cool air.
General hotel very good. Dining room and food good. Pity we got given the box room with all the retired furniture and fittings.
September 1, 2015
Rated 5.0 out of 5.0 by RH9898 Close to Thorpe Park
Chose to stay here as it was close to Thorpe Park
Good pool for the kids.
Clean hotel and friendly staff
September 1, 2015
Rated 5.0 out of 5.0 by monty don relaxing break
The hotel was clean, the staff were most pleasant, helpful. The bar area was well managed, good range of larger.
August 27, 2015
Rated 5.0 out of 5.0 by Si Nott Nothing too much trouble for these wonderful staff
The staff are a delight nothing too much trouble and everything with a genuine smile. A credit to Holiday Inn.
August 26, 2015
Rated 5.0 out of 5.0 by family999 Overnight stay
Very comfortable and value for money, just for an overnight stay before going to Thorpe Park.
August 24, 2015
Rated 5.0 out of 5.0 by MA-UK An above average corporate hotel in a good location
Everything you need for a short stay. Good location, good facilities and friendly, helpful staff.
August 20, 2015
Rated 2.0 out of 5.0 by chertsey good staff
stayed here 1 night couldn't wait to get out room far to hot air con wouldn't go down and windows only opened a little,food in evening restaurant was poor but breakfast great but staff very nice
August 12, 2015