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Rated 4.7 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by 服务是到目前为止住过的HI中最好的 硬件方面可能略有不足,比如无线网络不够稳定,自助晚餐生鲜食物新鲜度稍差,但与优质的服务相比显得微不足道。 21 June 2014
Rated 4.0 out of 5.0 by 很舒适的体验 出差办事,临时需要住宿,通过IHG的app预订的酒店,很方便!房间非常舒适、干净、时尚。床铺很棒,舒舒服服睡了一夜。 不过石家庄的空气质量确实太成问题了,希望可以给房间配备空气净化器,这样客人住起来会更安心。 19 June 2014
Rated 5.0 out of 5.0 by 厚道的石家庄万象天成假日酒店 本次入住10晚,再次感受了厚道。对该酒店的软环境表示满意,对IHG会员真的做到了优秀的服务和交流。可以说我很多同事朋友入住后都赞不绝口,几乎都是体现在服务上面 18 June 2014
Rated 5.0 out of 5.0 by thank you i have to thank you for your staff for time i was stay in your hotel its wonderfull. next my trip i will be happy to stay with your hotel pl,s be kind enough to thank for your staff behalf of me 17 June 2014
Rated 5.0 out of 5.0 by 国外客户很满意 我帮国外客户定的房间,挑剔的他对此酒店评价很好! 房间舒服,餐饮适合他的口味。整体环境干净整洁。 服务人员很热情,说下次过来还会入住。 感谢。 16 June 2014
Rated 5.0 out of 5.0 by 服务贴心,硬件仍需改善 酒店的工作人员服务态度与专业技能较好,效率比较高。酒店整体感觉不错,但在大厅、电梯(尤其是6层出口区域)的设计让人觉得有些落破。浴室的毛巾吸水性不够好,淋浴房的密封性有待改善,冲好澡,还是会有水渗到外面的地面上。 总体酒店还是非常努力给客人一个温馨舒适的环境,希望继续努力! 15 June 2014
Rated 4.0 out of 5.0 冷气足,床铺很舒适 床铺很舒服,冷气够足 ,泳池很好 ,唯一不太满意的是 ,晚间回房间,床铺没有整理 ,早餐实在是太一般了 ,味道,新鲜度都很一般 ,98一位的价格 和早餐不成比例。 13 June 2014
Rated 3.0 out of 5.0 by service It is a nice hotel with proper food and service although three days after I checked in there was still rubish in the room from the previous client and I had to ask for a vacuum clean. The staff is willing and polite but there is a lot of space for improvement on their English, in such an hotel at such a price you do expect to be able to communicate. 10 June 2014
Rated 5.0 out of 5.0 by 一次令人放松愉悦的入住 万象天成假日的口碑一直很好,于是这次选择入住而非洲际。性价比确实高,工作人员服务比较到位。希望在餐饮种类和质量上能更上一层楼,希望酒店生意长久不衰。 04 June 2014
Rated 5.0 out of 5.0 by 新酒店 干净舒适,毛巾很舒服,新。下次出差还继续住在该酒店。如果能包括一个单早,价格控制在500元就最好了。 04 June 2014
Rated 4.0 out of 5.0 整体不错 房间设施和服务都还好,就是早餐一般。环境也可以,吃饭购物方便。房间设施和服务都还好,就是早餐一般。环境也可以,吃饭购物方便。房间设施和服务都还好,就是早餐一般。环境也可以,吃饭购物方便。 03 June 2014
Rated 5.0 out of 5.0 by 干净整洁,服务优良 床品卫浴干净整洁,工作人员服务意识强,态度良好,早餐丰富可口,礼宾部工作到位。下一次去石家庄还会选择住这家酒店。非常好的一次商务住宿体验! 03 June 2014
Rated 5.0 out of 5.0 by 服务不错 前台服务不错。客房舒适度、客房服务也不赖。但有缺点:第一,没有专用免费泊车位;第二,客房内有股异味;第三,空调不能调节到更高温度,容易使女宾感到不适。总体感觉还是满意的。 02 June 2014
Rated 5.0 out of 5.0 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 服务一流服务一流服务一流服务一流服务一流 02 June 2014
Rated 5.0 out of 5.0 by 整体满意 是我在所有入住过的酒店中,表现突出的一家。尤为满意的是设施齐备的游泳健身条件,无线网络的畅通,酒店员工敬业贴心的服务。 01 June 2014
Rated 5.0 out of 5.0 员工很热情,入住体验很不错 办理手续的时候,接待的小姐非常的热情,由于对于石家庄很陌生,她还主动给我介绍,办理离店手续时,还询问我是否需要帮助叫出租车等,在楼层,服务员见面都会打个招呼。欢迎水果真的是非常新鲜。谢谢你们。 29 May 2014
Rated 5.0 out of 5.0 by Nice stuff and room The staff and service are excellent. Room is good. 27 May 2014
Rated 5.0 out of 5.0 by 非常好的一次入住 酒店地理位置有优越,离火车站很近,楼下有商场和餐饮设施,房间干净舒适,服务人员热情周到,以后还会入住! 22 May 2014
Rated 3.0 out of 5.0 Clean and average hotel. The most what I like about hotel was having selection of food for Muslims. Also at counter the staff specially Nora was very helpful. 11 May 2014
Rated 5.0 out of 5.0 by 再一次很满意 我入住多次了,但是我还是想写一下,给个5分,让大家都来体验。 虽然旁边有洲际,但是我觉得有这样的假日,没有必要去住洲际。 第一,服务还是很好,从前台接待的微笑,礼遇,速度,办理态度,都是在我住过东北,华北,华东的几个假日里面数一数二的。 第二,设施服务好,酒店装修好,地点好,房间大,浴缸什么的都非常好,有信件问候,水果,打扫干净,安静。 第三,中餐厅西餐厅都非常好,这样的酒店我更愿意推荐给别人,中餐厅的经理中午给我给了一个名片,我晚上就在中餐厅聚餐,中餐厅包间很多,也很大,环境非常好,服务也很好,就是菜品可能贵了一些,不过最后还是打了折,还抽了奖,总之很不错。 我再一次推荐给各位,可以去体验一下,这家真的不错。真正让人感觉到放松。我再一次感谢酒店的各位经理以及服务人员努力。你们真的很棒! 25 March 2014
Rated 5.0 out of 5.0 by 石家庄值得选择的好酒店! 本次出差石家庄入住万象天成假日酒店,首先酒店位置非常好,位于城市中心区域,楼下就是一家大型百货公司,购物、餐饮非常方便。其次始终有出租车在附近停靠,去城中各处都很快捷。 酒店大堂在6楼,1楼的礼宾非常礼貌并且提供帮助,一直陪我到6楼CI直到送我到房间。白金卡直接升级到行政楼层并且可享受行政酒廊的HH。酒店房间面积适宜,设置设备配置完善并且都很新,在国内HI品牌中绝对算得上高品质,值得一提是网速很快便于在酒店处理工作。 由于在酒店打印了一些资料,大堂的AMANDA女士还专程跑到19楼帮我拿大号订书机装订资料,这些细节让客人感觉受到重视,非常满意。HH装修也不错,提供了必要的食物和饮品。 对于商务或旅行的客人我都十分推荐! 24 March 2014
Rated 5.0 out of 5.0 by good enviroment The room and bed' size is big enough, but a pity for the small cafeteria. 20 March 2014
Rated 5.0 out of 5.0 by 非常愉快的一次入住 第一次住万象天成假日酒店,感觉很好,服务人员热情而专业,尤其是余女士,更是热情周到,令人有宾至如归的感受 18 March 2014
Rated 5.0 out of 5.0 by Excellent staff and management Holiday Inn Shijiazhuang was my home for about 4 to 5 months this year and overall I would say it was an excellent experience. The staff are very attentive and go well out of their way to help in anything that is needed. The management is superb! Staying any length of time in Shijiazhuang can be a real challenge but our time at the Holliday Inn helped make it enjoyable... 16 March 2014
Rated 5.0 out of 5.0 by Nice to stay here Inconvenience is Chinese passport is not valid certificate for Check-in. 09 March 2014
Rated 5.0 out of 5.0 by Excellent experience to stay here Maybe it's the 7th time that I choose this hotel but the first time this year. Everything goes well. Thanks to Peter and Roc, who has provided their kind smile and help for this stay. Only one thing I want to indicate this time for the global experience with IHG, which is 400 call centre's service is highly expected to improve in view of feedback speed and professional. 03 March 2014
Rated 4.0 out of 5.0 by overall good experience good comfort, good staff, good price...surely to recommend 26 February 2014
Rated 5.0 out of 5.0 by 很棒的入住体验 第一次住石家庄的假日酒店。这家开于2012年,所以酒店设施非常新,房间设计也很不错。作为金卡会员,受到了热情服务和欢迎水果。房间很新,面积也可以,视野很好,虽然来的那天庄里大雾霾,可是还是很开阔。因为是新酒店,才放心使用了浴缸泡澡,很舒服。价格还算可以,虽然庄里的洲际酒店也很便宜,但是这里的位置很不错,以后只要去庄里,就住这儿啦。 不过有一点比较不爽。我是官网订的酒店,但是持有中信的联名卡,用卡手册上说是在最低弹性价基础上八五折,但是并没有提示必须打客服电话订房才可以,我以为官网订房结算时直接八五折,后来致电客服,也没有任何补偿,哪怕是补点积分也没有,有点失望。 06 February 2014
Rated 3.0 out of 5.0 by 不是很好的一次体验 位置还不错。房间不是很干净。尤其是床单被罩。不值这价钱。在石家庄,这价位还有很多选择。真不如再多出点钱去住石家庄万达洲际呢。 22 January 2014
Rated 5.0 out of 5.0 by great service Very good service. thanks for hotel provide so excellent service. breakfest is well and the room is well. thanks again. 19 January 2014
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