Rated 2.5 out of 5 by 45
Rated 4.0 out of 5.0 by TripnDad very attentive and helpful staff
Older hotel but managible.'...............my review is short because that's all I have to say
17 January 2015
Rated 1.0 out of 5.0 by fiberglass Old poor facility
I feel sorry for the staff at this hotel. The staff was as courteous as they could be, given the conditions they have to work under. The building needs a major overhaul or complete demolition. I wouldn't recommend this as a leisure stay. I might stay for business as a last resort. There is just no way to get a good night sleep with the windows wide open and no way to shut them.
15 January 2015
Rated 4.0 out of 5.0 by liz318visitor Good hotel, but not worth the price
The only things that made the stay a bit uneasy were small things. The heating in the room was uncomfortable and the sound of the train was annoying at 2:00am. The bathroom was dark and the water ran low. This is a nice hotel, however, it is not worth the price.
14 January 2015
Rated 5.0 out of 5.0 by 007Elvis007 All around good
Nice stay !!! .........................................
28 December 2014
Rated 4.0 out of 5.0 by tyoung Great Value
The hotel staff and service was the best I've received at a Holdiay Inn. The hotel is dated however, improvements were being made during my stay (carpet). Overall a good value for the price. I will stay here again.
08 May 2013
Rated 1.0 out of 5.0 by Arklatexbound Can't recommend this property until major renovation is completed.
Good things. We were not on the train side of the hotel. Bed was firm. Staff were responsive and trying very hard. TV worked but didn't seem to have HD signal. Location is convenient to I-20 and many things on the west side of the river.
Bad things. The hotel as noted in the title is in dire need of a complete renovation. I did not see any indication that this is planned or as other reviews have noted started. We experienced a few issues with the cleanliness and functionality of our room and the facility. Housekeeping was responsive and at least one issue improved.
30 April 2013
Rated 5.0 out of 5.0 Treated with the utmost professionalism...
We enjoyed our visit to the Shreveport Holiday Inn. We felt we were treated with the utmost professionalism. Breakfast was great, as well as the extra service of the shuttle. Thank you, John.
23 April 2013
Rated 2.0 out of 5.0 by Darrrr Not so good!!
When I walked in...the 1st thing I noticed is the tear in the carpet in the middle of the floor. The bed cover was VERY wrinkled like it sat in a dryer forever. I went into the bathroom and there was a dirty washcloth hanging on the curtain rod...and the shower curtain itself had a couple spots on it that looked like old blood. There was a handtowel that looked like someone wiped their dirty greasy hands on it and left it. The water would only get hot in the tub and not in the sink. Then when we settled down to sleep, which was around nidnight, we got to listen to the train horns blowing way too many times and way too loud.
The front desk...when I checked in, the guy was very nice. When I checked out there was a sick guy working (kleenex stuck in his hand the whole time...sniffling). He did not say one word to me. He just printed my receipt and handed it to me.
Would I stay here again...NO...or only if there were not any other rooms available at ANY other Holiday Inn.
19 April 2013