Rated 3.5 out of 5 by 61
Rated 4.0 out of 5.0 by STorres14 One of the many reasons I return.......
Well its not the front desk clerk that has checked me in the past 2 times.....It seems I know more about the hotel then she does, as she will sit there and tell me things I know not to be true. When I call her on it, I do get the room I requested and a early check in as I am a IHG member. But very frustrating to have to go through this time and time again. The original clerk that assisted me on my first 2 stays was more then helpful, Maybe this one should take some lessons........I do keep returning to this hotel, 4 times in 5 months, as I like to be able to be in the older section where it is quiet and I can park close to the door. As I only have to deal with the clerk upon entering, I live with it. Housekeeping has been very helpful, but I would say the common areas could use some cleaning more often.
24 February 2014
Rated 1.0 out of 5.0 by Nathan3257 Worst stay ever!!!
Rude staff. Nasty rooms. Took a hour and a half to check in.
21 February 2014
Rated 4.0 out of 5.0 by Lovely Lala Comfortable
The beds were very comfortable! The rooms were nice and clean and the staff was very hospitable.
13 February 2014
Rated 5.0 out of 5.0 by Drew.52 Great Service
The customer service at this property was superb! I travel a lot with my company and I have never felt more at home from the time I walked into the hotel. The rooms were very clean and the beds were comfortable I will definitely recommend this hotel to my company and also family and friends.
28 December 2013
Rated 5.0 out of 5.0 by Kay851 Great comfort
I enjoyed my experience at the hotel and the staff was very friendly.
05 December 2013
Rated 5.0 out of 5.0 by Madisen Hotel Stay
I couldn't help but commend manager Amanda on the great customer service skills that the entire staff of the Holiday Inn in Shreveport exhibited. I work in a hospital and brought back to my employees the great experience that I had. I was so impressed with the warm and friendly smiles that I was left in awe of my hotel stay. The entire staff was very helpful. Kudos to everyone!
27 November 2013
Rated 1.0 out of 5.0 by Reqular67 Worst Hotel Stay Ever
My stay at this hotel is the worst I've ever experienced. After changing rooms (9) nine times. The last room I had to clean myself. The bathroom was discusting, with fecal matter on the toilets and walls and hair in the tubs. The beds were made, but the sheets were not cleaned. I had a manager to walk with me through each room and she was lost for words. I would never recommend this hotel to anyone. She took me to #3) three suite which was suppose to be their best and they were filty. But the ultimate was the fact I have to clean my aroom myself and I was there visting for a special occation. The picture I'm attaching is one of many I have shown management.
24 November 2013
Rated 5.0 out of 5.0 by sweetpea11051 great service and rooms
I have enjoyed my stay at this holiday inn. The rooms and service has been great. Thanks to the sweet and lovely ladies Takendrick Salone, Raven, Shunquila, Mrs. Amanda, and Mrs.Andy. These sweet ladies have been so sweet and wonderful to me during my stay here and I will be sad to leave these ladies but I will be back to stay so I can visit with them.
10 November 2013