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Rated 4.2 out of 5 by 486 reviewers.
Rated 4.0 out of 5.0 by Very friendly staff and well run establishment My wife and I stayed at this hotel for 3 nights from 7th August and we had a very good stay Despite the very evident refurb work ongoing at the hotel we did not feel at all inconvenienced or disturbed by any noise Huge thanks to Jasmine in Guest relations for enhancing our short stay and for the very warm welcome plus your personal touches in making our 25th wedding celebration even more memorable Had a great meal in the hotels' Chinese restaurant -truly fantastic time! Special thanks to the waitress who served us (wish I could remember her name) Good recommendations and service Hope to stay again sometime in the very near future 18 August 2014
Rated 4.0 out of 5.0 by Great service! Pleasantly surprised with overall quality of service. Always greeted with a smile and friendly attitude of the staff - even better then some of the 5 star hotels i've stayed in! They also provided free breakfast for children and even hung our laundry! Now that is what I call top notch service! 16 August 2014
Rated 5.0 out of 5.0 by Great for families Stayed here recently and was very pleased. Great location good size rooms and lovely staff. We were traveling with a 2year old an found the room and port-a-cot they supplied excellent. Would definitely stay here again. 16 August 2014
Rated 3.0 out of 5.0 by Reasonably happy stay Good Hotel. Staff are courteous and response is good. The hotel requires to upgrade its Gym equipment and provide more variety. Food is good. In room dining menu limited but adequate and satisfies all palates. TV channels limited and gets boring as there are very few movie channels or Lifestyle channels. would definitely re-book here though. 16 August 2014
Rated 5.0 out of 5.0 by Great place close to many places of interest we were able to stroll down the streets of Singapore Chinatown was close proximity 15 August 2014
Rated 5.0 out of 5.0 by Jewel in the East Good over all hotel to stay at while in Singapore. Reasonable rates, centrally located to key sites to visit. Great views of the lower parts of the island and the Marina in the distance. 14 August 2014
Rated 4.0 out of 5.0 by Housekeeping Housekeeping was good as it responded promptly to my request 14 August 2014
Rated 5.0 out of 5.0 by Great Stay In Singapore This Holiday Inn was great! Before our arrival, Jona, one of the hotel manager's helped me out when I ran into problems. We were flying to Singapore on a private plane which experienced problems. We had to delay our flight a week, which should have caused me to lose my $800 deposit with Holiday Inn Atrium. I explained my problem to Jona, and he pushed my reservations back a week with no penalty. Upon arrival, we received a warm and friendly greeting. We checked into our room, and there were some issues. I explained the issues to Danicah, and she immediately upgraded us to a new room. Danicah went above and beyond to ensure we had a great stay. She is a real asset to the Holiday Inn Atrium. The executive lounge was really nice. The views of the Singapore skyline are amazing. The staff in the executive lounge was also great. Yasmin was so friendly and provided great service. The food selection and drink selection was fantastic. The breakfast buffet is very tasty and somewhat overwhelming. There are so many varieties of food, catering to all nationalities. Sam, one of the chef's for the 4th floor breakfast was great. He encouraged me to try some of the Indian food, and I am glad I did. The food was amazing, and I will eat it every opportunity I get. Every morning, he would come check on me and my wife, and give advice on our daily trips. Finally, the location of this hotel is perfect. The zoo, Orchid Gardens, Sentosa Island, cable cars, and Little India are all within a 15 minute cab ride. China Town, Clark's Quay, River Walk, and the Marina Bay Sands Square are all within a 30 minute walk and provide beautiful views of the city. Also, the River Walk was a great place to run to get in your morning exercise. This will be the only hotel I stay at when visiting Singapore. The staff made my wife and me feel more like family as opposed to customers. Thank you for a great stay! 12 August 2014
Rated 3.0 out of 5.0 by Stayed well Though there was some disturbance in the meeting hall and lobby due to face lift which perhaps management has informed earlier. Overall staying in Holiday Inn Atrium was worth. It is situated in good location, facilities are good. Quick services, food are quality. 11 August 2014
Rated 4.0 out of 5.0 by Comfortable room and good service We stayed for 8 nights in this hotel. The staff were very nice and helpful. The room was very comfortable and a good size. Although we asked for three single beds, we got a double bed and a single bed. Hotel is undergoing some renovations but this did not disturb our stay. Check in and check out extremely efficient. We were on the 13th floor and there was a strong unpleasant smell in the corridor leading to our room. The MRT is 15 minutes walk from the hotel. This was the only negative point for us. Overall we were satisfied with the hotel and enjoyed our stay there. 10 August 2014
Rated 4.0 out of 5.0 by Friendly n welcoming service personals. it was refreshing change to meeting smiling faces when you interact. 10 August 2014
Rated 5.0 out of 5.0 Very good service and experience The overall experience is good, friendly staff, must give a try to the hotel buffet. 09 August 2014
Rated 5.0 out of 5.0 by Surprised Brilliant hotel,great location with staff that are more than eager to do there best too make your stay enjoyable.HOME AWAY FROM HOME is the best way to describe it. 08 August 2014
Rated 4.0 out of 5.0 by comfortable room and friendly helpful staff The guest room we stayed was quite comfy. The hotel staff was generally helpful and friendly. We had buffet breakfast every morning during our stay. The food was so-so but the service was nice overall speaking. The only downside of the hotel is its location. It's quite far from the train station. 07 August 2014
Rated 4.0 out of 5.0 by Great overall We stayed for a total of four nights during one week. Everything was good. Except for the humidity in the room. The towels dried very slowly and normal paper wrinkled a bit. Also probably why the sheets almost felt sticky. Not really a big problem. I would seriously consider the hotel if I ever return to Singapore. 07 August 2014
Rated 4.0 out of 5.0 by Good location Close to major shopping centre in Orchard Rd. BUs service at door step and its only about 10 mins bus ride to Orchard Rd. 07 August 2014
Rated 5.0 out of 5.0 by Sehr guter, zuvorkommender Service Sehr guter, unaufdringlicher aber zuvorkommender Service. Gesamtes Ambiente passend und gute Basis, um eine Woche Singapore vorbehaltlos zu erleben. 06 August 2014
Rated 4.0 out of 5.0 by Good service We are able to check in around 12+ pm . Overall room condition good . As my birthday round the corner , the hotel send red wine / cake / card etc etc makes my heart felt warm . The hotel b'fast variety good too . Looking forward for next stay . 06 August 2014
Rated 5.0 out of 5.0 by One of my favourite hotels around the world I have stayed here many times over the last 3 years and I have always have a very pleasant experience. The staff is extremely polite and cooperative all the time. The hospitality is commendable. The choice of options at breakfast is one of the best with atleast 30-40 different items to try. I am always left craving to try each one :) The executive lounge at the top floor for platinum club members is very comfortable. The hotel has lots of restaurants & places accessible by walk which makes it a place that one must stay atleast once. Thank you Holiday Inn Atrium for everything. I am coming back again this week to get pampered yet again. 05 August 2014
Rated 5.0 out of 5.0 by Excellent hotel to stay in The hotel staffs never fails to impress me with their sincerity and professionalism. The room was clean and neat. The housekeeping was very efficient in keeping my room tidy. This hotel is definitely my favourite hotel in Singapore. 04 August 2014
Rated 1.0 out of 5.0 by atmosphere there is remodling condition and it should be notice before booking status . noisy .. Concierge never take an action even they seeing us bring 4 big luggages ,,, 04 August 2014
Rated 4.0 out of 5.0 by Good service Much appreciate the front desk help to up grade my room to a room with a double bed and a single bed so that my daughter can sleep better. Beside the 'strange smell' come from the air-conditioning system and a bit far from MRT station, this is a value hotel, 04 August 2014
Rated 4.0 out of 5.0 All good despite the renovations Lobby and restaurant renovations were more than compensated for by the attitude of the staff and service levels offered. Very enjoyable weeks holiday. Would certainly stay again 04 August 2014
Rated 4.0 out of 5.0 by Return stay We stayed in a Deluxe Room this visit and at check-in, was told that this was one of the newly renovated rooms and they would love for us to feedback on the room. Although my last stay here was barely a month ago in an Executive room, I could not really recall the specifics (but it was a great stay) so I will just comment on this stay instead of a comparison. We liked that the bed came with pillows that has cases clearly identifying which is a soft pillow and which is a firm pillow.I like soft and my wife likes firm. I believe the bed was a queen size and being used to a King size, it did felt a little "small". I think the biggest disappointment coming from a "refreshed" room was that the mirror in the bathroom was not one of the items "refreshed" as it was plainly carried over due to the large patches of spotting on the mirror. While it is certainly functional, it did take away some of the bubbly feel. We were tripped up by the (temporary) closure of the Melting Pot Cafe which we dined at during our June's stay but we had a surprising great dinner at the Chinese restaurant even if it was pricier. Food was good and service was commendable. I would certainly return for more stays this year if my schedule permits. 03 August 2014
Rated 5.0 out of 5.0 by Great Staff This hotel is always on my list because of location, price and excellent staff. Good room always and lovely view from 27th Floor Club Lounge 03 August 2014
Rated 4.0 out of 5.0 by Great customer service The front desk staffs were really friendly and helpful. They were very attentive too. Overall it was really a good stay apart from the renovation. 02 August 2014
Rated 2.0 out of 5.0 by Surprised at registration I was very disappointed when I checked in. I requested for a single room with two beds. Instead, I received a single room with one bed and a cot. I guess the staff thought this would satisfied my request by adding a cot. The room was so small with the cot, I had to jump over the cot to move around in the room. I was very unsatisfied and requested for a room change. The hotel was under construction, so changing to a new room was not available. But what disturbed me was that my two bed room was confirmed several weeks ago when I made the reservation. It just means that the confirmation doesn't really mean you got what you requested for and paid for. The staff made good on my room change on the next day but I had to leave the executive floor. Too bad, I think I will go to a different hotel on my next stay, either Holiday Inn Clark Quay or somewhere else. 01 August 2014
Rated 4.0 out of 5.0 by Best place for traveling with family Spacious room, friendly staff, Good location and convenience local transport...all made us a successful holiday by exploring a true Singapore with 3 young kids. Holiday Inn Atrium provides one of our most comfortable and valuable stays. Only the upgrading works in the lobby is a bit annoyance. 31 July 2014
Rated 3.0 out of 5.0 by Queit corner in Singapore This property is positively priced given the location is a bit out of the action area. However with ease of taxis in Singapore it is OK for getting around. The down side is there is no nearby MRT station & given the weather in Singapore walking is for the brave. The staff are friendly and service is adequate. There is currently some renovations happening at teh restaurant floors and thus the breakfast experience is somewhat affected. Spread & quality of food . For hotels in Singapore, I would rate my experience as good as usually the staff attitude tend to be less of warmth, more sterile. However I detected an effort to show a more hospitable side.. 31 July 2014
Rated 4.0 out of 5.0 by Comfortable Beds, Improving Hotel The Holiday Inn Atrium is undergoing some renovation. I believe that when it's complete, this will be a great hotel. It's actually quite nice now but a bit dated. The rooms are very comfortable and clean but they are dates (perhaps ours just hasn't been renovated yet). The pictures about the renovation look great if they are able to accomplish their goals. The pool was small but nice and the fitness room had more equipment than most large hotels I've stayed at recently. 31 July 2014
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