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Rated 4.5 out of 5 by 608 reviewers.
Rated 4.0 out of 5.0 by 請多提供中文服務人員的服務 總括來說飯店的服務人員皆很親切 也很能了解客戶的需求自動協助 但對使用華文的客人卻顯的不太願意以華文來做溝通,即使服務人員會講華文也太多用英文來協助,這對不是商務旅遊的客人 特別是有小朋友的客人 有困擾! 25 August 2014
Rated 5.0 out of 5.0 by Great Customer Service Have just returned to London from a 5 day stay at the hotel and was intending to write and say thanks so much to the wonderful staff - particularly the customer service staff in the "executive lounge" on the 3rd floor. The team were amazing - very warm and accommodating and they know how to put the customer first. The Customer service manager (Ladika) was charming- and really tried hard to help us and be flexible around our requirements, helping us with ever-changing travel plans and therefore accommodation requirements. Her team were very helpful too. I am not sure I have ever experienced such great service. The lounge itself is a great bonus for visitors. Our suite was very clean and spacious and the hotel is very well situated for the malls of Orchard road. Thanks. 25 August 2014
Rated 5.0 out of 5.0 by great stay and great service in general a great stay and very good service provided,please reverse my $2100 ASAP 22 August 2014
Rated 4.0 out of 5.0 by Would Stay Again Convenient location to take an affordable taxi to the Marina Bay. Beautiful hotel at a good price compared to most in Singapore! Universal outlets were very convenient! Slightly noisy as the hotel is situated on the busy Orchard Road 20 August 2014
Rated 4.0 out of 5.0 Excellent Family Vacation! Stayed for 4 nights. Entire family was on vacation and not a problem encountered during the stay. Hotel is near the Orchard Road and Somerset train station. Great service provided by the staffs. 17 August 2014
Rated 4.0 out of 5.0 by Good location Staff is very friendly. Rooms are OK, little bit old fashioned. 17 August 2014
Rated 5.0 out of 5.0 by Great location and brilliant service Holiday Inn Orchard City Centre is located right in the middle of the city and were able to walk to most tourist attractions with our 11 17 August 2014
Rated 5.0 out of 5.0 by Mrs Good location, comfortable beds , helpful desk crew in the reception. 15 August 2014
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