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Rated 4.5 out of 5 by 739 reviewers.
Rated 5.0 out of 5.0 by Great Staff Stayed here for 6 nights early December. Booked an Executive room for family. Check in was very efficient. As we arrived early in the morning our room was not ready, but we were given a complimentary breakfast. Thankyou it was great. Certain rooms are being revamped but the workmen only made minimal noise between 1030am and 530pm. So this was not an issue for us. My wife had a fall whilst out, and when the executive club manager, and another executive club staff member became aware of it they quickly escorted her to the nearby Dr's clinic for treatment. They also arranged for an ice pack for the bruising and extra pillows to be brought to the room so she could ellevate her leg. Our room was always cleaned to standard and the house keeper was very attentive to detail. All staff at the hotel were very courteous , polite and willing to attend to our requests. 21 December 2014
Rated 5.0 out of 5.0 by Excellent location and wonderful staff First time in Singapore and I loved it, the location of this property is excellent for first time visitors to know the city and close to the MRT station. The staff was above and beyond expectations, it was my birthday trip and I received a wonderful birthday cake. 20 December 2014
Rated 5.0 out of 5.0 by Good Stopover Location The hotels proximity to Orchard Road makes this a good choice for stopover or holiday, having stayed here before I had no hesitation to book this hotel again. Since my last visit the rooms have been upgraded, and the Executive Lounge moved to a new location on the 3rd floor. As expected from the HIG the service was good and all the staff I had any dealings with were professional and courteous. I would have no hesitation to recommend this hotel to others. 19 December 2014
Rated 5.0 out of 5.0 by Great service and great location Comfortable and spacious rooms, with the price paid it is worth the spent. Great is that I can access the shopping street with ease. 18 December 2014
Rated 4.0 out of 5.0 by Good hotel for Singapore visit Hotel is very clean with all usual amenities in room. Shower was very good with two different heads to select. Three family members of stayed in a two double bed room which was not large enough. Could not get suit cases out of the way. Beds were very hard and wife and I could not sleep without waking up numerous times during the night. Pillows were not up to standard. Pool was excellent with nice surroundings. Hotel is surrounded with good local food choices which we used. The location is great for Orchard Road shopping. All staff were helpful and knew what they were doing. Apart from the hard bed and cramped room we enjoyed the stay. 16 December 2014
Rated 5.0 out of 5.0 by Lounge You staff inthe business lounge we very helpful and efficient 15 December 2014
Rated 4.0 out of 5.0 by Comfortable Services were adequate however there was no real extra attention paid to people who are meant to be privileged guests. That extra attention is what will bring people like me back time and time again. 14 December 2014
Rated 4.0 out of 5.0 by Great Location comfortable room This is my second stay in recent months. The location is really convenient (near cuppage restaurants and Orchard road malls 11 December 2014
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