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Rated 4.5 out of 5 by 1065 reviewers.
Rated 2.0 out of 5.0 by Front desk very weak Stayed for 10 days business in holiday inn Orchard At arrival front desk staff was barely able to speak english - this contiued during the stay. When checking in they told me that I was upgraded and they would change my room in the afternoon. This continued for 3 days. Each time I got back in after work or mentioned in the morning that all was still unpacked in my room ready to move whenever they feel like the staff either did not understand nor it seemed to be known to them that they wanted to move me. Only the supervisor knew after longer forward backward. I recommend to have in location like Singapore prime location at least fully trained and English speaking staff at the front desk. November 25, 2015
Rated 5.0 out of 5.0 by Outstanding Service I spend more than 35 weeks annually on business travel. This hotel is at the top of the list when it comes to customer service. The staff are very friendly and will go out of their way to help. Notwithstanding the room standards and other facilities are of a very high standard November 24, 2015
Rated 5.0 out of 5.0 by Close to Many Malls and Major Sights The location of the hotel is ideal for shopping as Orchard Road with its malls is within walking distance. You won't have to go far to reach Singapore's main attractions either. In the hotel itself everything works perfectly: the room was comfortable and big enough, the service friendly and efficient and the pool with the jacuzzi provided relaxing moments. The staff in the Exexutive Lounge were fast to help with any questions. November 23, 2015
Rated 5.0 out of 5.0 by Room Massage の提供 Room MassageやSpaの提供があるとなおよいと思う。 フィットネス+スパであるとありがたい。 November 23, 2015
Rated 5.0 out of 5.0 by Great location, very nice hotel, and great service We had a great time during our stays at this hotel before and after our cruise. The hotel is centrally located and have easy access to most attractions. The rooms are well appointed , roomy and comfortable. The hotel staffs are exceptional, they are attentive, professional and courteous. A special thanks to the Guest service manager, Ursha Fister. Traveling with an arm injury, we arrived at the hotel a bit early before the check-in time. She was so kind, not only arranged us a room quickly but also called my room to check if I had everything I needed to make sure I am comfortable. It was really comforting especially after a 20 hours flight. I highly recommend this hotel, excellent facilities, and friendly helpful staffs. November 23, 2015
Rated 5.0 out of 5.0 by Good Hotel Good Hotel Close to shops. Rooms need refurbishment November 21, 2015
Rated 5.0 out of 5.0 by Great service Use of the lounge and having my preferences recorded on your system make the stay more efficient November 19, 2015
Rated 4.0 out of 5.0 by Great service Excellent Hotel, we had a fantastic stay. Very good food and excellent hospitality. Thanks for allowing us for early check in by 3hrs on our arrival in Singapore. Will sure recommend others November 19, 2015
  • 2015-11-28 T14:10:42.432-06:00
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