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Rated 4.5 out of 5 by 1070 reviewers.
Rated 1.0 out of 5.0 by Noise room, can't have good sleep There's noise in side the room. After confirmed the problem hotel change the room for me. But they didn't feel sorry about I can't have good sleep in first night. Very bad feeling and experience in this hotel. November 29, 2015
Rated 5.0 out of 5.0 by Klasse Hotel Klasse Hotel in bester Shoping-Lage. Clublounge war richtig gut! Freundliche und zuvorkommendes Personal November 27, 2015
Rated 5.0 out of 5.0 by wonderful staff and excellent service Stayed here to take some rest after a busy schedule . Thoroughly enjoyed the stay.The staff were very friendly and always attentive to your concerns . Athipan ,Mia and Mr Raj and all other front desk staff were wonderful. Mary from the guest services is very efficient. The concierge staff are extremely polite and efficient. The housekeeping guy who made my room was very active and cheerful and did a good job too. If I have to mention something ,I thought could be better,it is the pillows and the Tv channels. The pillows are too soft.Even the firm ones are soft. The TV channels are boring. November 27, 2015
Rated 5.0 out of 5.0 by 快適でした オーチャード通りに近く便利でした。高速道路側の部屋でしたが、音は全く気になりませんでした。帰国後にメールにて忘れ物の問合せをしましたが、迅速な回答を頂けました。 November 27, 2015
Rated 5.0 out of 5.0 by 一切都很好 服务很好,早餐一般,房间很大,地理位置很好,出去吃饭购物都很方便。在那个地段还算比较好的选择了。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 November 27, 2015
Rated 2.0 out of 5.0 by Front desk very weak Stayed for 10 days business in holiday inn Orchard At arrival front desk staff was barely able to speak english - this contiued during the stay. When checking in they told me that I was upgraded and they would change my room in the afternoon. This continued for 3 days. Each time I got back in after work or mentioned in the morning that all was still unpacked in my room ready to move whenever they feel like the staff either did not understand nor it seemed to be known to them that they wanted to move me. Only the supervisor knew after longer forward backward. I recommend to have in location like Singapore prime location at least fully trained and English speaking staff at the front desk. November 25, 2015
Rated 5.0 out of 5.0 by Outstanding Service I spend more than 35 weeks annually on business travel. This hotel is at the top of the list when it comes to customer service. The staff are very friendly and will go out of their way to help. Notwithstanding the room standards and other facilities are of a very high standard November 24, 2015
Rated 5.0 out of 5.0 by Close to Many Malls and Major Sights The location of the hotel is ideal for shopping as Orchard Road with its malls is within walking distance. You won't have to go far to reach Singapore's main attractions either. In the hotel itself everything works perfectly: the room was comfortable and big enough, the service friendly and efficient and the pool with the jacuzzi provided relaxing moments. The staff in the Exexutive Lounge were fast to help with any questions. November 23, 2015
  • 2015-12-01 T14:05:05.727-06:00
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