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Rated 4.5 out of 5 by 708 reviewers.
Rated 5.0 out of 5.0 by Singapore Orchard City Centre Great Service. Room was very large,clean and comfortable. In a really good location. I would definitely come back. 03 September 2014
Rated 5.0 out of 5.0 by One of the Best The hotel location is excellent, the room has all types of facilities, the staff are very friendly and helpful, super breakfast, great value for money, highly recommended 01 September 2014
Rated 4.0 out of 5.0 by 請多提供中文服務人員的服務 總括來說飯店的服務人員皆很親切 也很能了解客戶的需求自動協助 但對使用華文的客人卻顯的不太願意以華文來做溝通,即使服務人員會講華文也太多用英文來協助,這對不是商務旅遊的客人 特別是有小朋友的客人 有困擾! 25 August 2014
Rated 5.0 out of 5.0 by Great Customer Service Have just returned to London from a 5 day stay at the hotel and was intending to write and say thanks so much to the wonderful staff - particularly the customer service staff in the "executive lounge" on the 3rd floor. The team were amazing - very warm and accommodating and they know how to put the customer first. The Customer service manager (Ladika) was charming- and really tried hard to help us and be flexible around our requirements, helping us with ever-changing travel plans and therefore accommodation requirements. Her team were very helpful too. I am not sure I have ever experienced such great service. The lounge itself is a great bonus for visitors. Our suite was very clean and spacious and the hotel is very well situated for the malls of Orchard road. Thanks. 25 August 2014
Rated 5.0 out of 5.0 by great stay and great service in general a great stay and very good service provided,please reverse my $2100 ASAP 22 August 2014
Rated 4.0 out of 5.0 by Would Stay Again Convenient location to take an affordable taxi to the Marina Bay. Beautiful hotel at a good price compared to most in Singapore! Universal outlets were very convenient! Slightly noisy as the hotel is situated on the busy Orchard Road 20 August 2014
Rated 4.0 out of 5.0 Excellent Family Vacation! Stayed for 4 nights. Entire family was on vacation and not a problem encountered during the stay. Hotel is near the Orchard Road and Somerset train station. Great service provided by the staffs. 17 August 2014
Rated 4.0 out of 5.0 by Good location Staff is very friendly. Rooms are OK, little bit old fashioned. 17 August 2014
Rated 5.0 out of 5.0 by Great location and brilliant service Holiday Inn Orchard City Centre is located right in the middle of the city and were able to walk to most tourist attractions with our 11 17 August 2014
Rated 5.0 out of 5.0 by Mrs Good location, comfortable beds , helpful desk crew in the reception. 15 August 2014
Rated 5.0 out of 5.0 A great place in stay in Singapore A great place in stay in Singapore. We stayed here as part of our family holiday and had a great time. The location was very central, the service from staff was first rate and the facilities were excellent. I would stay here again! 14 August 2014
Rated 5.0 out of 5.0 by Happy returncs LeeKee and all the staff at the executive club make my frequent stays at this hotel a rewarding experience. This is my 8th year at the hotel and I have no intention of changing. 10 August 2014
Rated 4.0 out of 5.0 by A little noisy from next room I have stayed 7 days at room no 513. I heard noise of water and someone's voices from next room especially on mid night which cause me uncomfortably. And the air conditions make me cooler and let me wear long shirts and long pants. It was appreciate that probably you have registered my account for IHG Rewards club alternatively I should. However , It does not allow me to sign in because it remains unclear of PIN for me under current situations. If you figure out the PIN, please notify me with posting e-mail the address of which is mentioned Your Email the end of item in this queries. Thank you. 10 August 2014
Rated 5.0 out of 5.0 by Great Hotel and Location Great service and great helpful staff. I enjoyed my stay at this hotel. It is very very clean and the staff is very helpful. In addition, the hotel is situated in a great location. There are plenty of place to eat and drink close by. A mall is within walking distance with the metro/subway located underneath the mall. This metro/subway can take to you and from the airport as well. A taxi drive from the hotel can cost you about $25 dlls, still not that expensive, but not as cheap as the metro/subway. 09 August 2014
Rated 5.0 out of 5.0 by A great hotel Holiday Inn Orchard is a great hotel. This is the second time I stayed there and my experience has been consistently good. Courteous and efficient staff, clean rooms, good food and above all, a great location makes this hotel stand out from the rest. No doubt, the tariff is a little more than other similar hotels, but the money is well spent considering the quality of the stay. 09 August 2014
Rated 5.0 out of 5.0 by Pleasant stopover The Holiday provided a very pleasant and restful stopover en route to Europe from New Zealand, with excellent amenities. We especially enjoyed tranquil time by the swimming pool. 08 August 2014
Rated 4.0 out of 5.0 by Could have been 5 stars but let down by the first night Due to a late flight we didn't get to the hotel until about 1am. We were given a room on the 6th floor overlooking the road behind the hotel and some shops / cafés. All we could hear was the sound of deep bass music coming from a nearby venue so sleep was impossible. At 3am I went downstairs and, to their credit, the reception staff were excellent. They offered to move us to another room (facing the main road / trees) straight away but we decided to leave it until the morning when we were moved as promised. The remaining 8 nights were great. We got a little bit of road noise but nothing to be concerned about. The free wifi was fast and reliable. The two double beds allowed three of us to stay in one room which is hard to find in Singapore without having to pay extra for a fold away bed. We decided to try breakfast one morning. The quality was good but it was a bit expensive ($S113 for 3 people). As a guest they offer discounted food from the restaurants but this didn't include breakfast, as I found out after we'd eaten. The maitre d' offered us a 25% discount when I queried the bill which was appreciated. The rooms are clean and comfortable although a little dated. They provide free bottled water every day and there's plenty of TV channels to choose from. The staff are very friendly, efficient and respectful. If you're looking for a mid-range priced hotel in a really good location then this is one to strongly consider. I would upgrade to a Club Room next time as it seemed good value for money. It's worth becoming an IHG rewards club member as you get a few benefits and your membership is acknowledged. 05 August 2014
Rated 4.0 out of 5.0 by Relaxing Holiday inn was a delight to stay at with convenient shopping and transport and friendly service . Thank you for our holiday stay. 04 August 2014
Rated 5.0 out of 5.0 by Excellent location and good service Location of the hotel is best for travellers as its stones trow away from Somersert MRT station. There is a food court near the hotel which offers a variety of food options. The staff are friendly and hotel services are very good 02 August 2014
Rated 5.0 out of 5.0 by All round great experience Stopped for three nights on the way to Australia. Arrived at midnight and we're warmly welcomed at reception and speedily processed so we could get to bed. Hotel in a convenient location 5 mins walk from Orchard Road. Ask for a park view room which although also overlooking a busy road the double glazing ensured we slept well. Rooftop pool was great for relaxing after a busy day shopping and/or sightseeing. Hotel organised airport transfers which whilst more expensive than a taxi made life easier. Overall an excellent hotel and great place to stay for a few nights stopover. 30 July 2014
Rated 4.0 out of 5.0 Excellent room Upgrade in recognition of IHG Membership. Very nice coffee shop/bar. Staff should promote Spa in basement better. 29 July 2014
Rated 5.0 out of 5.0 by Confortable room and accomodation, good welcome As a new comer in Singapore, I appreciate welcome and support form hotel team when I needed help, as well as comfort and cleanliness. Musical evening at hotel bar were nice. Congratulation to all the team, thanks 29 July 2014
Rated 3.0 out of 5.0 by easy access and need to improve food quality Overally it is OK, however, it would not recommend to stay as personal trip. 29 July 2014
Rated 5.0 out of 5.0 by Excellent customer service and Comfortable room and bed I thoroughly enjoyed my stay at the hotel. Customer service from the hotel entrance and foyer was excellent. Welcoming atmosphere. Nice clean rooms with comfortable bed and pillow. You will get a good nights sleep. Breakfast food is great. All in all its worth what you pay! 28 July 2014
Rated 5.0 out of 5.0 by Excellent We had a wonderful stay from the minute we walked inn. Get room upgrade. Nice, huge room with very comfy bed. The bathroom had it all plus some more. Delicious breakfast with a lot of to choose from. Fantastic location. Two minutes walk from orchard road and underground station. I would stay there again and would recommend this hotel to my friends. 27 July 2014
Rated 5.0 out of 5.0 by Overall Experience I had a great stay in the hotel. The facilities are really good, and compares more favourably than a lot of Holiday Inn hotels I have stayed in. Congratulations. Pikay Richardson 27 July 2014
Rated 5.0 out of 5.0 by Great service and value Great location, close to main shopping centres, eating places and MRT. Great service and most importantly great value for the price of a room that can accommodate a family of four - very few hotels can offer two double beds in a single room. 26 July 2014
Rated 5.0 out of 5.0 by excellent hotel in an excellent location The Holiday Inn hotels have always been of a good standard and value for money. I was very impressed with the Holiday Inn Singapore Centre our family really enjoyed our time there. 26 July 2014
Rated 4.0 out of 5.0 by Short stay Very close to Orchard Rd . I thought for the price we paid that breakfast could have been included . I would stay at this property again . 25 July 2014
Rated 5.0 out of 5.0 by Comfortable , but some time uncomfortable I had experience that I haven't support at door open when I arrive at hotel. 23 July 2014
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